ChowNow vs. Grub Direct Comparison


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About Commission-free online ordering, built just for your restaurant. Your brand. Your customers. Your online ordering system. Powered by ChowNow. Running a restaurant is hard. ChowNow makes it easier by offering online ordering tools that help restaurants thrive. Everything we build puts eateries and their customers first. We think local and operate commission-free. Need an ordering system for pickup, delivery, curbside, or dine-in? We’ve got you. Keep pace with the big brands and grow your customer base–all commission-free. Connect directly with new customers to receive orders from an expanding list of the world’s most popular sites and apps. Turn occasional diners into repeat customers with valuable data, marketing expertise, and a large library of marketing tools. Streamlining operations is a snap with our proprietary hardware, software, and industry-leading partnerships. We love hearing from the hardworking people who keep restaurants running.	About Grub Direct is an EPOS and online ordering platform for restaurants, cafés and takeaways. It combines a point-of-sale system for phone, counter, dine-in and delivery orders with a branded online ordering website and customer mobile apps. Staff can view orders in a shared dashboard, use caller ID and order history, route kitchen tickets, manage delivery zones and drivers, and update menus. The platform also supports table ordering, reservations, table plans, waitlists, and automated SMS and email reminders. Restaurants can run customer marketing campaigns and connect Google Search and Maps reservations to their booking diary. Setup, menu configuration, staff training, and UK-based support are included. The system is intended for restaurant teams managing direct orders and day-to-day takeaway and dine-in operations.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Not Supported Android Supported Chromebook Not Supported
Audience Restaurants that want an online ordering system and app custom built for their brand	Audience UK restaurants, cafes and takeaways
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing £7.50/week Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros The way it allows you to connect directly with the customer by providing you with your own app has to be one of the best things that ChowNow can offer to any restaurant, not only are we in direct contact with customers which helps to provide a better experience and have better feedback, but it also allows you to lower costs by not having to rely on other applications. Cons There is nothing I dislike about ChowNow, it is easy to use, the support and help they provide is excellent and if there is any problem, they are always there to solve it.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Supported
Company Information ChowNow Founded: 2011 United States chownow.com	Company Information Grub Direct Founded: 2022 United Kingdom grubdirect.co.uk
Alternatives Flipdish	Alternatives Restolabs
Chahiya	Menubly
Chowbus	Feedo
Allset	NimbusRMS-Food LumenSoft Technologies
Restolabs View All	PedidoIQ DigiAxix View All
Categories Food Delivery Supported Online Ordering Supported	Categories Online Ordering Supported
Online Ordering Features Integrated Gift Cards Not Supported Menu / Product View Supported Mobile Ordering Supported Push Notifications Supported Reporting / Analytics Supported Rewards / Loyalty Program Supported Secure Payment Processing Supported Store Locator Supported White-Label Supported Show More Features Food Delivery Features Delivery Tracking Supported Dispatch Management Supported For Restaurants Supported Gift Card Management Not Supported Menu Management Supported Online Ordering Supported Order Management Supported Routing Not Supported Sales Trend Analysis Supported Supports Loyalty Program Supported
Integrations BentoBox Supported Cartwheel Supported Foodhub Supported HubWorks Retail Task Management System Supported Hubworks Supported OVVI POS Supported OrderOut Supported Ordermark Supported Otter Supported Parseur Supported Reserve witih Google Not Supported Shipday Supported Square POS Supported Squarespace Supported Stripe Data Pipeline Supported WordPress Supported Zip Forecasting Supported vGrubs Supported Show More Integrations View All 18 Integrations	Integrations BentoBox Not Supported Cartwheel Not Supported Foodhub Not Supported HubWorks Retail Task Management System Not Supported Hubworks Not Supported OVVI POS Not Supported OrderOut Not Supported Ordermark Not Supported Otter Not Supported Parseur Not Supported Reserve witih Google Supported Shipday Not Supported Square POS Not Supported Squarespace Not Supported Stripe Data Pipeline Not Supported WordPress Not Supported Zip Forecasting Not Supported vGrubs Not Supported Show More Integrations View All 1 Integration
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