msg2aiMsg2.ai
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Related Products
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About
You know your guests the best. Get a communication solution suited to your needs within your budget. Don’t pay for features which you don’t need. Your tools must match uniqueness of your business. Find in us a partner who respects your IT strategy and brings a solution which fits your IT environment perfectly. Have your official communication integrated with your systems and enable automatic but personalized messaging. Use your current guest data to build up a stronger long-term relationship. Connect with your guests on their natural channel and find their hidden needs. Gain additional insights. Respond to repeated questions automatically and route guest requests directly to specialist. Let your guests make reservations, payments or orders within your system effortlessly and directly from their favorite messaging channel. Save your staff for spoiling your guests and increase your standards.
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About
msg2ai is an AI messaging software portfolio for hotels, vacation rentals, and events, with AI Ambassador as its guest- and attendee-facing assistant. It responds to routine questions and service requests over SMS, WhatsApp, and RCS, including property information, check-in guidance, concierge requests, event schedules, and real-time updates. Guests can communicate in their preferred language, while staff can oversee conversations and handle requests that need human attention. The platform supports integrations with hospitality property-management systems and can automate guest communications across a stay or event lifecycle. Teams can configure messaging workflows for their properties or events, answer common questions, share updates, and route requests to appropriate staff. msg2ai also presents additional tools for communication operations, including separate products for message documentation and AI-enabled event support.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Guest messaging platform for hotels
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Audience
Event organizers, event planners, hotel owners, and property owners.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$9.99/month
SMS Starter costs $9.99/month for 250 messages and includes SMS and WhatsApp support. It also includes AI-powered guest responses, broadcast messaging, chat history, analytics, sentiment analysis, and email support. The Expert plan has custom pricing.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationCheho
Founded: 2021
Czech Republic
cheho.ai/
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Company InformationMsg2.ai
Founded: 2020
United States
www.msg2.ai/
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Categories |
Categories |
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Integrations
Guesty
Not Supported
Hostaway
Not Supported
Hostfully
Not Supported
Mews
Not Supported
Protel Cloud PMS
Not Supported
apaleo
Not Supported
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Integrations
Guesty
Supported
Hostaway
Supported
Hostfully
Supported
Mews
Supported
Protel Cloud PMS
Supported
apaleo
Supported
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