Irisys Queue ManagementIRISYS
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Related Products
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About
Smart cameras in the store support your customers at the checkout process. Our AI recognizes products when picked from the shelf and matches customer scans with recognitions. The system corrects missing or incorrect scans on mobile devices (scan & go) as well as on fixed checkout terminals. While self-checkout terminals are beneficial in general, your customers are still overstrained with barcode scanning. Scan errors occur for various reasons through stressed and forgetful customers as well as conscious and fraudulent behavior. Our data analysis has shown us that scan errors significantly increase store loss and lead to an additional 50% increase in shrinkage. We know that store shrinkage rises with increasing usage rate of self-checkout terminals. Our smart cameras help you to correct scan errors at the self-checkout and to keep your stock accurate. If a customer does not scan or input an article, our AI system reminds the customer to correct the basket and notifies the attendant.
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About
Shoppers hate to queue. Extensive research proves that queuing at the checkout is the number one cause of customer dissatisfaction in retailing. Conversely, short queues – and critically, the expectation of short checkout queues – are key ways to build customer loyalty and encourage spending. Queue management is about making the most effective use of checkout and customer service staff to improve customer satisfaction and profitability. With competition from online retail only increasing, it is vital that bricks and mortar grocers offer the very best in-store experience possible. Our experience of operating queue management systems in thousands of supermarkets all over the world has shown that reducing the waiting times for customers at checkout can have a number of other positive effects on the business. When customers know that they are going to be served quickly and easily; they are more inclined to visit a store in the first place and more likely to spend time browsing items.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
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Audience
Businesses looking for an AI shopping assistant solution to engage their clients and provide better services
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Audience
Businesses looking for a software solution to improve checkout processes and customer satisfaction
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationChecklens
Founded: 2018
Austria
checklens.ai/
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Company InformationIRISYS
Founded: 1996
United Kingdom
www.irisys.net/queue-management
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Categories |
Categories |
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Integrations
Cohesion
ICONICS' Intelligent Building Software (IBSS)
Synergy eCase
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Integrations
Cohesion
ICONICS' Intelligent Building Software (IBSS)
Synergy eCase
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