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About

Live chat, chat bots, email & social messaging for business. Answer questions, solve problems, increase conversions. Add live chat to your website and talk with your website visitors in real-time, or use messenger mode and reply to messages at your own pace. Manage messages from one multichannel dashboard. Connect your inbox and Facebook Business Page and forget about switching between different browser tabs. Monitor visitors currently browsing your website with a real-time list. Learn their browsing history & where they are from to greet them with an effective personal message. Answer questions, clarify concerns, cross-sell and upsell with Chatra. We’ll help you to increase the number of orders you receive and boost your average order value. Use bots to collect visitors’ contacts and other data, get their consent, and supercharge your marketing efforts. Offer quick options for frequently asked questions so that your visitors get the answers they need without a load on your team.

About

Give all of our features a try for free for 30 days and share the right information, at the right time, in the moments that matter most for your customers. Use live chat software to have conversations with your website visitors and uncover additional details through real-time visitor analytics and contact history. Together, these complementary tools give you insights into traffic trends, user experience, marketing campaign effectiveness and more. You can also leverage this information to identify promising leads, then use the visitor alerts feature and trigger-based chat functionality to capitalize on your most qualified prospects, resulting in increased sales for your business. Use visitor analytics and contact history to have better conversations. Pure Chat is ideal for advanced sales and marketing teams who want to connect with their website visitors throughout the customer lifecycle by leveraging data and insights from chat conversations and user behaviors.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Brands, companies and businesses in need of a tool to talk with visitors on their website

Audience

Companies searching for a solution to add live chat to their website

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$14 per year
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 5.0 / 5
design 4.7 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • I like this software because it has multiple options that help me be more precise when collaborating with other clients. It has very fluid support; they answer quickly and are always aware of my suggestions. Pure Chat is very comfortable and is constantly growing because they are always updating it. I was able to increase collaboration and quality in all sectors.
  • I have used Pure Chat for close to three years now and I like many things about this tool. First, I appreciate the ease of integration and customization. Secondly, I like that there is a free and trial version to get a feel of what the software can do. I also like that there are different versions for various devices such as mobile (Android and iOS) and web based versions.
  • Pure Chat is a live chat software. Powerful and integrated software. Trigger based notification. Unlimited contacts. Simple and user friendly. Some of its features are marketing campaign traffic, trend, user experience. Increases sales for our business. It can be used on both mobile and desktop.

Cons

  • I don't have anything negative to mention about Pure Chat; on the contrary, it is incredibly comfortable. I can enjoy this program at a reasonable price. Its functions are of great opportunity; it has proven to be excellent software.
  • Since deployment of Pure Chat, I would be lying to say I have experienced challenges.
  • Easy to manage. Good customer support. Perfect software. No cons.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Chatra
Founded: 2014
United States
chatra.io

Company Information

Pure Chat
Founded: 2012
United States
www.purechat.com

Alternatives

Alternatives

LiveChat

LiveChat

LiveChat Software
ReadyChat

ReadyChat

Elm Street Technology
CCIChat

CCIChat

Cyber Cast International
CareColl

CareColl

Intellial Solutions

Categories

Live Chat Supported

Categories

Live Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Integrations

Revamp CRM Supported
Stackreaction Supported
Wufoo Supported
Zapier Supported
Alfa-Track Supported
CT Mobility Supported
DentalTap Supported
Easyflow Supported
Feederloop Supported
Google Analytics Not Supported
HubSpot CRM Not Supported
HubSpot Marketing Hub Not Supported
Insightly Not Supported
Keap Not Supported
KonnectzIT Supported
Quickwork Supported
Simple.ink Supported
Vsble Supported
Workers by Delos Supported
🌱kvitly Supported

Integrations

Revamp CRM Supported
Stackreaction Supported
Wufoo Supported
Zapier Supported
Alfa-Track Not Supported
CT Mobility Not Supported
DentalTap Not Supported
Easyflow Not Supported
Feederloop Not Supported
Google Analytics Supported
HubSpot CRM Supported
HubSpot Marketing Hub Supported
Insightly Supported
Keap Supported
KonnectzIT Not Supported
Quickwork Not Supported
Simple.ink Not Supported
Vsble Not Supported
Workers by Delos Not Supported
🌱kvitly Not Supported
Claim Chatra and update features and information
Claim Chatra and update features and information
Claim Pure Chat and update features and information
Claim Pure Chat and update features and information