Porchlight

Porchlight

1001 ToolBox
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About

Live chat, chat bots, email & social messaging for business. Answer questions, solve problems, increase conversions. Add live chat to your website and talk with your website visitors in real-time, or use messenger mode and reply to messages at your own pace. Manage messages from one multichannel dashboard. Connect your inbox and Facebook Business Page and forget about switching between different browser tabs. Monitor visitors currently browsing your website with a real-time list. Learn their browsing history & where they are from to greet them with an effective personal message. Answer questions, clarify concerns, cross-sell and upsell with Chatra. We’ll help you to increase the number of orders you receive and boost your average order value. Use bots to collect visitors’ contacts and other data, get their consent, and supercharge your marketing efforts. Offer quick options for frequently asked questions so that your visitors get the answers they need without a load on your team.

About

Porchlight is a website live-chat and customer-support workspace for teams that handle visitor questions. It combines an embeddable 5.6 KB widget, a shared Front Desk for team conversations, and Lamplighter AI, which answers from a team-maintained Guidebook, cites its sources, and hands off to a person when needed. Visitors can see whether a human agent is available, AI-only support is active, or the team is away. Other features include a help center, live visitor activity, A/B-tested welcome messages, and a hosted chat page with QR codes. The widget can be installed on WordPress, React, Next.js, Google Tag Manager, or standard HTML sites. Every plan includes unlimited agents, and users can start without a payment card.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Brands, companies and businesses in need of a tool to talk with visitors on their website

Audience

Businesses with websites that need live chat and customer support.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$14 per year
Free Version Supported
Free Trial Supported

Pricing

$0
The free plan includes one website and 100 AI replies per month. Pro is $19/workspace/month, and Business is $79/workspace/month. Annual billing is available and includes two months free. Additional AI replies and calling are available as add-ons.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Chatra
Founded: 2014
United States
chatra.io

Company Information

1001 ToolBox
Pakistan
porchlight.1001toolbox.com

Alternatives

Alternatives

LiveChat

LiveChat

LiveChat Software
GhostChat

GhostChat

The Chat Widget LLC
LiveChat

LiveChat

LiveChat Software

Categories

Live Chat Supported

Categories

Live Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Integrations

Alfa-Track Supported
CT Mobility Supported
DentalTap Supported
Desktop.com Supported
Easyflow Supported
Front Supported
Getscreen.me Supported
HelpShelf Supported
Median Cobrowse Supported
Planfix Supported
Revamp CRM Supported
RiskVille Supported
Simple.ink Supported
Stackreaction Supported
Supportbench Supported
Vsble Supported
Workers by Delos Supported
Zapier Supported
elevio Supported
🌱kvitly Supported

Integrations

Alfa-Track Not Supported
CT Mobility Not Supported
DentalTap Not Supported
Desktop.com Not Supported
Easyflow Not Supported
Front Not Supported
Getscreen.me Not Supported
HelpShelf Not Supported
Median Cobrowse Not Supported
Planfix Not Supported
Revamp CRM Not Supported
RiskVille Not Supported
Simple.ink Not Supported
Stackreaction Not Supported
Supportbench Not Supported
Vsble Not Supported
Workers by Delos Not Supported
Zapier Not Supported
elevio Not Supported
🌱kvitly Not Supported
Claim Chatra and update features and information
Claim Chatra and update features and information
Claim Porchlight and update features and information
Claim Porchlight and update features and information