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About

Live chat, chat bots, email & social messaging for business. Answer questions, solve problems, increase conversions. Add live chat to your website and talk with your website visitors in real-time, or use messenger mode and reply to messages at your own pace. Manage messages from one multichannel dashboard. Connect your inbox and Facebook Business Page and forget about switching between different browser tabs. Monitor visitors currently browsing your website with a real-time list. Learn their browsing history & where they are from to greet them with an effective personal message. Answer questions, clarify concerns, cross-sell and upsell with Chatra. We’ll help you to increase the number of orders you receive and boost your average order value. Use bots to collect visitors’ contacts and other data, get their consent, and supercharge your marketing efforts. Offer quick options for frequently asked questions so that your visitors get the answers they need without a load on your team.

About

Give your website visitors the support they need. Live chat is a game changer, but managing it in-house is hard. More and more businesses are seeing the value of human-operated live chat on their websites. But managing it effectively without huge cost has stopped many from using it. That all changes with Melu. Let us become part of your online team and convert more visitors into leads and sales, whilst providing amazing customer service. Our professionally trained live chat operators engage with your clients as if they were their own. During the onboarding process, we train our live chat operators to understand your business, brand, and values, guaranteeing that they act as if they were members of your own staff. Managed live chat from Melu is easy to set up, free to try, and cost-effective to run. Melu has clients across many industries, including law, accountancy, fashion, PR, hospitality, dentistry, property, and education.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Brands, companies and businesses in need of a tool to talk with visitors on their website

Audience

Brands and companies in need of a customer engagement solution to provide visitors with better support

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$14 per year
Free Version Supported
Free Trial Supported

Pricing

$161 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Chatra
Founded: 2014
United States
chatra.io

Company Information

Melu
United Kingdom
meluchat.com

Alternatives

Alternatives

LiveChat

LiveChat

LiveChat Software

Categories

Live Chat Supported

Categories

Managed Live Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Integrations

Alfa-Track Supported
CS-Cart Free Supported
CT Mobility Supported
DentalTap Supported
Desktop.com Supported
Easyflow Supported
Feederloop Supported
Getscreen.me Supported
HelpShelf Supported
KonnectzIT Supported
Pixpa Supported
Planfix Supported
Quickwork Supported
Satisfaction.AI Supported
Supportbench Supported
Workers by Delos Supported
Wufoo Supported
Zapier Supported
elevio Supported
🌱kvitly Supported

Integrations

Alfa-Track Not Supported
CS-Cart Free Not Supported
CT Mobility Not Supported
DentalTap Not Supported
Desktop.com Not Supported
Easyflow Not Supported
Feederloop Not Supported
Getscreen.me Not Supported
HelpShelf Not Supported
KonnectzIT Not Supported
Pixpa Not Supported
Planfix Not Supported
Quickwork Not Supported
Satisfaction.AI Not Supported
Supportbench Not Supported
Workers by Delos Not Supported
Wufoo Not Supported
Zapier Not Supported
elevio Not Supported
🌱kvitly Not Supported
Claim Chatra and update features and information
Claim Chatra and update features and information
Claim Melu and update features and information
Claim Melu and update features and information