GreetDock

GreetDock

MB Helmar
+
+

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About

Live chat, chat bots, email & social messaging for business. Answer questions, solve problems, increase conversions. Add live chat to your website and talk with your website visitors in real-time, or use messenger mode and reply to messages at your own pace. Manage messages from one multichannel dashboard. Connect your inbox and Facebook Business Page and forget about switching between different browser tabs. Monitor visitors currently browsing your website with a real-time list. Learn their browsing history & where they are from to greet them with an effective personal message. Answer questions, clarify concerns, cross-sell and upsell with Chatra. We’ll help you to increase the number of orders you receive and boost your average order value. Use bots to collect visitors’ contacts and other data, get their consent, and supercharge your marketing efforts. Offer quick options for frequently asked questions so that your visitors get the answers they need without a load on your team.

About

GreetDock is a cloud-based website conversation tool for B2B sales and support teams, online stores, and agencies. It combines live chat with browser-based voice and video calls, visitor-consented co-browsing, and private team chat in a shared conversation record. Teams can see active website visitors and page history, share files, and guide visitors by pointing or highlighting; staff cannot click or type for them, and sensitive fields are hidden. Calls may be recorded, with transcripts and AI summaries saved to visitor records. AI can draft replies, but a person reviews and sends each one. A read-only MCP connection lets compatible AI clients access selected conversation, transcript, and visitor records through revocable, scoped tokens. The service is in private beta, with site compatibility reviewed before installation and onboarding from GreetDock.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Brands, companies and businesses in need of a tool to talk with visitors on their website

Audience

B2B support and sales teams that want a person to answer website visitors.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$14 per year
Free Version Supported
Free Trial Supported

Pricing

A free 30-day private-beta trial requires no card and does not automatically convert to a paid plan. Paid plans are planned around monthly visitor volume; pricing has not been announced.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Chatra
Founded: 2014
United States
chatra.io

Company Information

MB Helmar
Lithuania
greetdock.com

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Categories

Live Chat Supported

Categories

Live Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Integrations

Alfa-Track Supported
CS-Cart Free Supported
CT Mobility Supported
ChatGPT Not Supported
Cursor Not Supported
Desktop.com Supported
Easyflow Supported
Front Supported
KonnectzIT Supported
Median Cobrowse Supported
Model Context Protocol (MCP) Not Supported
Planfix Supported
Revamp CRM Supported
Satisfaction.AI Supported
Stackreaction Supported
Supportbench Supported
Workers by Delos Supported
Wufoo Supported
elevio Supported
🌱kvitly Supported

Integrations

Alfa-Track Not Supported
CS-Cart Free Not Supported
CT Mobility Not Supported
ChatGPT Supported
Cursor Supported
Desktop.com Not Supported
Easyflow Not Supported
Front Not Supported
KonnectzIT Not Supported
Median Cobrowse Not Supported
Model Context Protocol (MCP) Supported
Planfix Not Supported
Revamp CRM Not Supported
Satisfaction.AI Not Supported
Stackreaction Not Supported
Supportbench Not Supported
Workers by Delos Not Supported
Wufoo Not Supported
elevio Not Supported
🌱kvitly Not Supported
Claim Chatra and update features and information
Claim Chatra and update features and information
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Claim GreetDock and update features and information