Chatbox vs. Textiful Comparison


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SMS: 10DLC \| Short code \| Toll-free \| SimplyRCS (simplyrcs.ai): RCS Rich \| RCS Media through API & No-Code Platform Voice: SIP Trunking \| VoIP \| Termination \| Origination Numbers/DIDs: Local, short code & toll-free numbers \| BCID (Branded Caller ID) Number Intelligence/Lookup: Subscriber Info (CNAM) \| Carrier Information \| Carrier Type (Fixed or Wireless) \| Federal DNC Status Signalmash enterprise-grade reliability, boutique-level support. 16 Ratings Visit Website 800.com 800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively. The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled. Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls. With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows. The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences. 2,436 Ratings Visit Website Birdeye Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale. 5,194 Ratings Visit Website CTM CTM, formerly known as CallTrackingMetrics, is a conversation intelligence and call tracking platform that helps businesses measure marketing performance, manage customer communications, and improve sales conversions. The software tracks phone calls, text messages, website forms, and chats to identify the advertising campaigns and channels that generate customer inquiries. Its AI-powered conversation analytics provide call transcription, summarization, sentiment analysis, and lead scoring. CTM also offers intelligent call routing, automated follow-ups, AI voice agents, and contact center management tools. Reporting dashboards help organizations analyze marketing attribution, advertising return on investment, customer interactions, and sales team performance. 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About Make real-time connections with customers with Chatbox, a cloud-based messaging solution. Chatbox allows users to manage Facebook Messenger, live chat communication channels and SMS. Chatbox can integrate with different customer relationship management (CRM) solutions like Oracle Service Cloud and Salesforce. Chatbox also enables users to personalize messages with customer data like name, age, and address.	About Collect information from your audience at live events using text messages. Capture all kinds of information like email addresses, first names and more. Automatically sync information to your email marketing platform to grow your email list fast! Collect information from your audience at live events using text messages. You have full control over the messaging and what information is collected. Use Textiful to capture email addresses, names, zip codes and more. Grow your email list faster. Sync captured emails to your email list automatically using our integrations. You can also export your data at any time. Keywords are the phrase your audience will text to start campaign. Each keyword is assigned to a number. Textiful currently supports numbers in the US & Canada. We have the number 33777 that your audience can text. This "short code" number is easier to type and remember than a 10-digit number. If you prefer to use the longer numbers, we offer those too!
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Businesses with Inside Sales teams	Audience Marketers of live events that want to grow their email list with texts & send broadcast SMS messages
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $35.00/month Free Version Supported Free Trial Supported	Pricing $19 per month Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Chatbox Founded: 2015 United States chatbox.com	Company Information Textiful Founded: 2019 United States textiful.com
Alternatives LM Studio	Alternatives Join By Text
HORISEN Business Messenger HORISEN	Textplode
Medallia Concierge Medallia	Texty Pro
SMS Ninja Ksolves India Limited	EZ Texting
360 Textolic 360 Degree Cloud Technologies Private Limited View All	Textla View All
Categories SMS Marketing Supported	Categories Bulk SMS Supported Lead Capture Supported SMS Marketing Supported
SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Not Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Not Supported Text-to-Win Supported	SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Not Supported Mobile Keywords Supported Polls / Voting Supported Reporting/Analytics Not Supported Scheduled Messaging Supported Shortcodes Not Supported Text-to-Win Not Supported
Integrations Salesforce Supported AWeber Not Supported ActiveCampaign Not Supported Axis LMS Not Supported Campaign Monitor Not Supported Constant Contact Not Supported Drip Not Supported Emma Not Supported GetResponse Not Supported HubSpot Customer Platform Not Supported HubSpot Marketing Hub Not Supported Keap Not Supported Kit Not Supported Mailchimp Not Supported MailerLite Not Supported Nekton.ai Not Supported Oracle Service Supported Stackreaction Not Supported Ytel Supported Show More Integrations View All 5 Integrations	Integrations Salesforce Supported AWeber Supported ActiveCampaign Supported Axis LMS Supported Campaign Monitor Supported Constant Contact Supported Drip Supported Emma Supported GetResponse Supported HubSpot Customer Platform Supported HubSpot Marketing Hub Supported Keap Supported Kit Supported Mailchimp Supported MailerLite Supported Nekton.ai Supported Oracle Service Not Supported Stackreaction Supported Ytel Not Supported Show More Integrations View All 22 Integrations
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