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About

Just connect your data sources and get a ChatGPT-like chatbot for your data. Then add it as a widget to your website or chat with it through our integrations or API. Chatbase is an AI chatbot builder, it trains ChatGPT on your data and lets you add a chat widget to your website. Just upload a document or add a link to your website and get a chatbot that can answer any question about their content. Currently, you can upload one or multiple files (.pdf, .txt, .doc, .docx), paste text, or add a link to your website to be scraped. You can edit the base prompt and give your chatbot a name, personality traits and instructions on how to answer questions ex. (only answer in French). The content of the document is hosted on secure GCP/AWS servers in us-east. You can embed an iframe or add a chat bubble to the bottom right of your website. To do that, create a chatbot and click "Embed on website". You can also use the API to communicate with your chatbot anywhere!

About

Helply is an AI-powered customer support agent platform that automates tier-1 helpdesk tasks, resolves common tickets end-to-end, and reduces support volume without replacing existing systems. It continuously trains on your support tickets, knowledge base articles, internal documentation, and other content so the AI becomes more accurate over time, and it integrates with popular help desk tools like Zendesk, Groove, Freshdesk, and Help Scout. Beyond answering questions, Helply goes further by executing real “Actions” such as checking orders, pulling invoice or account data, updating settings, sending emails, triggering workflows via API calls, and guiding customers through multi-step support flows. It includes features like customizable agent persona, tone, escalation behavior, smart routing, conversation analytics, and a Gap Finder that identifies missing or outdated help content to improve your knowledge base.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that want to create a custom ChatGPT chatbot based on their data

Audience

Customer support teams in search of a tool to automate and scale tier-1 customer support, reduce ticket volume, and improve response efficiency using an AI agent trained on their own data

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$19/month
Free Version
Free Trial

Pricing

$32 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Chatbase
Founded: 2023
Canada
www.chatbase.co

Company Information

Helply
United States
helply.com

Alternatives

Alternatives

eesel AI

eesel AI

eesel.ai
ChatFlex

ChatFlex

ChatFlex.co

Categories

Categories

Integrations

Axis LMS
ChatGPT
Facebook Messenger
Freshdesk
Groove
Help Scout
Shopify
Slack
Unremot
WhatsApp
WordPress
Zapier
Zendesk

Integrations

Axis LMS
ChatGPT
Facebook Messenger
Freshdesk
Groove
Help Scout
Shopify
Slack
Unremot
WhatsApp
WordPress
Zapier
Zendesk
Claim Chatbase and update features and information
Claim Chatbase and update features and information
Claim Helply and update features and information
Claim Helply and update features and information