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About

Just connect your data sources and get a ChatGPT-like chatbot for your data. Then add it as a widget to your website or chat with it through our integrations or API. Chatbase is an AI chatbot builder, it trains ChatGPT on your data and lets you add a chat widget to your website. Just upload a document or add a link to your website and get a chatbot that can answer any question about their content. Currently, you can upload one or multiple files (.pdf, .txt, .doc, .docx), paste text, or add a link to your website to be scraped. You can edit the base prompt and give your chatbot a name, personality traits and instructions on how to answer questions ex. (only answer in French). The content of the document is hosted on secure GCP/AWS servers in us-east. You can embed an iframe or add a chat bubble to the bottom right of your website. To do that, create a chatbot and click "Embed on website". You can also use the API to communicate with your chatbot anywhere!

About

Helply is an AI-powered customer support agent platform that automates tier-1 helpdesk tasks, resolves common tickets end-to-end, and reduces support volume without replacing existing systems. It continuously trains on your support tickets, knowledge base articles, internal documentation, and other content so the AI becomes more accurate over time, and it integrates with popular help desk tools like Zendesk, Groove, Freshdesk, and Help Scout. Beyond answering questions, Helply goes further by executing real “Actions” such as checking orders, pulling invoice or account data, updating settings, sending emails, triggering workflows via API calls, and guiding customers through multi-step support flows. It includes features like customizable agent persona, tone, escalation behavior, smart routing, conversation analytics, and a Gap Finder that identifies missing or outdated help content to improve your knowledge base.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that want to create a custom ChatGPT chatbot based on their data

Audience

Customer support teams in search of a tool to automate and scale tier-1 customer support, reduce ticket volume, and improve response efficiency using an AI agent trained on their own data

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19/month
Free Version Supported
Free Trial Not Supported

Pricing

$32 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Chatbase
Founded: 2023
Canada
www.chatbase.co

Company Information

Helply
United States
helply.com

Alternatives

Alternatives

ChatFlex

ChatFlex

ChatFlex.co

Categories

Agentic AI Supported
AI Agent Builders Supported
AI Agents Supported
Chatbot Supported
Conversational AI Supported

Categories

Integrations

Axis LMS Supported
ChatGPT Supported
Facebook Messenger Supported
Freshdesk Not Supported
Help Scout Not Supported
Shopify Supported
Slack Supported
Unremot Supported
WhatsApp Supported
WordPress Supported
Workers by Delos Supported
Zapier Supported
Zendesk Not Supported

Integrations

Axis LMS Not Supported
ChatGPT Not Supported
Facebook Messenger Not Supported
Freshdesk Supported
Help Scout Supported
Shopify Not Supported
Slack Not Supported
Unremot Not Supported
WhatsApp Not Supported
WordPress Not Supported
Workers by Delos Not Supported
Zapier Not Supported
Zendesk Supported
Claim Chatbase and update features and information
Claim Chatbase and update features and information
Claim Helply and update features and information
Claim Helply and update features and information