ChatSupport vs. Smartsupp Comparison


ChatSupport AnywhereWorks	Smartsupp	+	+
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About ChatSupport is a powerful live chat software solution that can be integrated on any website. The software enables users to engage and support their website visitors through an easy-to-use dedicated dashboard. We’re founded on the belief that for real connection, you need real people. Real connection is about feeling heard. And even the most advanced AI in the world can’t offer your visitors that feeling. For true human connection, you need real people ready to reach out and respond. With our free chat widget, you and your team can start answering chats from website visitors right away.	About Smartsupp chat enables you to start a personal conversation with your visitors and turn them into happy customers. Choose one of the most popular chat solutions in Europe, used by 283,000 webshops and websites. See detailed visitor info in powerful web dashboard. Chat with customers on the go in our mobile apps for both iOS and Android. Engage visitors using automatic messages. Measure your customer care quality with detailed statistics. Get a better understanding of customer behavior thanks to visitor recording. Your customers are browsing your website right now. Create a free account on www.smartsupp.com and start chatting with them today. Key features: Customizable chat box Customer satisfaction rating Automatic messages Mobile apps Shortcuts (canned responses) Detailed statistics Integrations with e-commerce platforms Visitor recording (session replay)
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies of all sizes that want a free live chat solution	Audience Websites who want to start a personal conversation with their visitors.
Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $0 Free Version Supported Free Trial Supported	Pricing $0.01/month/user Packages: FREE forever STANDARD (10 EUR / month) PRO (25 EUR / month) Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information AnywhereWorks chatsupport.co	Company Information Smartsupp Founded: 2013 Czech Republic www.smartsupp.com
Alternatives Now4real	Alternatives Evaline
ApexChat	FreeChat Popupsmart
ProProfs Chat ProProfs	Lime Talk Lime Inspirations
CareColl Intellial Solutions	Crisp
LinkedChat View All	Rake View All
Categories Live Chat Supported	Categories Live Chat Supported
Live Chat Features Canned Responses Not Supported Customizable Branding Supported Geo Targeting Supported Offline Form Not Supported Proactive Chat Supported Screen Sharing Not Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Supported	Live Chat Features Canned Responses Supported Customizable Branding Supported Geo Targeting Supported Offline Form Supported Proactive Chat Supported Screen Sharing Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Supported
Integrations Shopify Supported WordPress Supported CS-Cart Multi-Vendor Not Supported CS-Cart Store Builder Not Supported Facebook Messenger Supported Google Analytics Not Supported Jimdo Not Supported Joomla! Supported Lightspeed Retail Not Supported Magento Supported Microsoft Teams Supported Slack Supported Squarespace Not Supported Unbounce Not Supported VersaCommerce Not Supported Weebly Not Supported Wix Not Supported Zendesk Supported ePages Not Supported tradeit Not Supported Show More Integrations View All 8 Integrations	Integrations Shopify Supported WordPress Supported CS-Cart Multi-Vendor Supported CS-Cart Store Builder Supported Facebook Messenger Not Supported Google Analytics Supported Jimdo Supported Joomla! Not Supported Lightspeed Retail Supported Magento Not Supported Microsoft Teams Not Supported Slack Not Supported Squarespace Supported Unbounce Supported VersaCommerce Supported Weebly Supported Wix Supported Zendesk Not Supported ePages Supported tradeit Supported Show More Integrations View All 14 Integrations
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