helloGTX

helloGTX

Catabatic Technology
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About

ChatDMC is a comprehensive platform designed to streamline travel bookings for travel agents by connecting them with Destination Management Companies (DMCs) worldwide. It enables users to submit travel queries, receive multiple competitive quotes, compare offers, and finalize bookings all in one centralized location. With features like real-time chat, seamless document management, and instant notifications, ChatDMC makes it easier for travel agents to manage client itineraries efficiently. By simplifying the process of gathering and comparing quotes from multiple DMCs, the platform reduces operational complexity, allowing agents to focus on customer satisfaction and trip customization.

About

helloGTX is an award winning travel software which helps travel agents and tour operators to automate their day to day activities. A Travel CRM is customer relationship management software which helps travel companies or tour operators to improve their lead management and conversion process, increase sales efficiency, streamline follow ups and rapidly expand their customer base. Software specifically designed for both TMCs and DMCs. helloGTX is the very cost-effective software which is designed keeping in mind all categories of travel partners. It's very easy to use for various Travel Partners and helps them organize their Corporate & Customer data, Automates Query Management, Initiates Payment Requisition, Allows Invoice Generation, Quotation Generation of contracted suppliers, Sightseeing and Transfers etc.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Travel agents

Audience

Travel agencies interested in a software solution to manage their schedules, clients, addresses, payments and general operations

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0/user/month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.8 / 5
design 5.0 / 5
support 4.9 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.7 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • As a travel agent, I need a reliable chat solution to handle multiple customer inquiries efficiently, and ChatDMC does just that. The platform is intuitive, making it easy to manage trip requests, send quick responses, and provide real-time updates on bookings. The ability to automate responses for common questions (like visa requirements or travel policies) has saved me a lot of time.
  • i get best deal and rates from Chat DMC.
  • Good Behavior, Time Management
  • It's user friendly, convenient and efficient, as agents can secure the best rates without wasting much time.
  • ChatDMC is an user friendly b2b website. It made the job easier and effective for me.

Cons

  • The only drawback is the occasional delay in message delivery during peak hours. Also, I would love to see better integration with third-party travel management software.
  • The interface can be more smooth.
  • Some Bugs need to be fixed.
  • The website interface is well-designed, but the process could be streamlined for a smoother user experience.
  • Yes the website interface is good and yser friendly but the process can be more smooth

Pros & Cons from Real Users

Pros

  • Best technical supports and their product (GTX Travel CRM) is so smooth to handle. not even costly if we compare to manpower's expenses.
  • helloGTX travel software powered by Catabatic Technology Pvt. Ltd. This travel CRM is very useful for every travel agents. helloGTX really a profit multiplier tool for travel agents or companies. Very easy to use and ready to use workflow. It has got everything in one place from Lead Management to Follow up to Sales Management to Content Management with ready content to Itinerary to Fixed Departure Inventory to Hotel Inventory to Marketing Module to Ready made e-mailer template for campaign to Voucher issuance and most important builds your web site too.
  • helloGTX is a profit multiplier tool for travel agencies or companies. This software is very useful to manage tour packages, travel itinerary, lead generation, content management or more.

Cons

  • Keep upgrading with the new things, because changes is much required in this digital world.
  • Free trail not available. Minimum 3 months subscription available for trail basis.
  • Free trail not available, Minimum 3 month subscription require.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

ChatDMC
Founded: 2024
India
www.chatdmc.com

Company Information

Catabatic Technology
Founded: 2014
India
www.hellogtx.com

Alternatives

Alternatives

CRMtravel

CRMtravel

CRMtravel IT Solution Pvt Ltd
TutterflyCRM

TutterflyCRM

Wat Consulting Services
Technoheaven

Technoheaven

Techno Heaven Consultancy
TripBuilder

TripBuilder

Nezasa
GP Travel Enterprise

GP Travel Enterprise

GP Solutions

Categories

Travel Agency Supported

Categories

CRM Supported
Reservations Supported
Travel Agency Supported
Travel Management Supported

Travel Agency Features

Central Reservation System Supported
Customer Database Supported
Flight Booking Supported
GDS / OTA Integration Supported
Itinerary Creation Supported
Marketing Management Supported
Payment Processing Supported
Promotions Management Supported
Quote Management Supported
Rental Car Reservations Supported
Single / Group Reservations Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Not Supported
Room Booking Management Supported
Third Party Booking Supported

Travel Management Features

Approval Workflow Supported
Expense Reporting Supported
Mobile Access Not Supported
Policy Management Supported
Profile Management Supported
Reminders Supported
Restriction Management Supported
Travel Booking Supported
Travel Planning Supported

Integrations

No info available.

Integrations

No info available.
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