XChange

XChange

QuadLabs Technologies
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About

ChatDMC is a comprehensive platform designed to streamline travel bookings for travel agents by connecting them with Destination Management Companies (DMCs) worldwide. It enables users to submit travel queries, receive multiple competitive quotes, compare offers, and finalize bookings all in one centralized location. With features like real-time chat, seamless document management, and instant notifications, ChatDMC makes it easier for travel agents to manage client itineraries efficiently. By simplifying the process of gathering and comparing quotes from multiple DMCs, the platform reduces operational complexity, allowing agents to focus on customer satisfaction and trip customization.

About

Strong policy engine & Approval Workflow. Quotations, Itineraries, E-Tickets, Vouchers, Credit/Debit Notes, Receipts and Invoices. Ledgers, Receivables, Payables, Reconciliation & Reports. We seamlessly integrates with various accounting and ERP systems and saves your precious time on repetitive tasks. For a B2C travel agents, who do retail sales through their website(s), front desk and counter sales, QuadLabs offers a solution through which they can go online, consolidate and automate their business processes like booking, and revenue, supplier, staff and branch management. Online package distribution and Manage your inbound and outbound holiday packages.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Travel agents

Audience

Travel agencies searching for an ERP solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0/user/month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.8 / 5
design 5.0 / 5
support 4.9 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • As a travel agent, I need a reliable chat solution to handle multiple customer inquiries efficiently, and ChatDMC does just that. The platform is intuitive, making it easy to manage trip requests, send quick responses, and provide real-time updates on bookings. The ability to automate responses for common questions (like visa requirements or travel policies) has saved me a lot of time.
  • i get best deal and rates from Chat DMC.
  • Good Behavior, Time Management
  • It's user friendly, convenient and efficient, as agents can secure the best rates without wasting much time.
  • ChatDMC is an user friendly b2b website. It made the job easier and effective for me.

Cons

  • The only drawback is the occasional delay in message delivery during peak hours. Also, I would love to see better integration with third-party travel management software.
  • The interface can be more smooth.
  • Some Bugs need to be fixed.
  • The website interface is well-designed, but the process could be streamlined for a smoother user experience.
  • Yes the website interface is good and yser friendly but the process can be more smooth

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

ChatDMC
Founded: 2024
India
www.chatdmc.com

Company Information

QuadLabs Technologies
Founded: 2006
India
quadlabs.com

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Categories

Travel Agency Supported

Categories

Travel Agency Supported

Travel Agency Features

Central Reservation System Supported
Customer Database Supported
Flight Booking Supported
GDS / OTA Integration Supported
Itinerary Creation Supported
Marketing Management Not Supported
Payment Processing Supported
Promotions Management Supported
Quote Management Supported
Rental Car Reservations Supported
Single / Group Reservations Supported

Integrations

CoinCodex Not Supported
OrangeFren Not Supported

Integrations

CoinCodex Supported
OrangeFren Supported
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