ChartPath vs. Tebra Comparison


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About ChartPath offers long-term post-acute care (LTPAC) solutions that provide better charting, billing operations and revenue cycle management. We believe that true strength lies in simplicity - from design and pricing to support. We believe that your EHR and revenue operations should be designed around your team to help you grow and run an efficient practice. We believe in aligned values with all of our practices. That’s why ChartPath is easy-to-use in the field and gives you all the insights you need to manage your practice. We built ChartPath solutions because we believe in you and we built a dedicated team to support you anytime you need it because we also believe in real partnership.	About Independent practices need complete solutions to maximize patient and provider well-being. While each Tebra product is purpose-built to modernize and optimize every step of the patient-practice journey, the combined platform delivers a complete operating system that provides added value for providers and patients alike. Power your connected practice with everything you need to attract new patients and keep current ones through the power of digital presence. Empower patients through every communication touchpoint and deliver a uniquely frictionless experience and convenient access that builds trust and a healthier practice. A modern, certified EHR solution built for the needs of today’s provider, delivering everything your practice needs. This includes robust charting, streamlined documentation, a comprehensive view of patients and their history, eRx, eLabs, telehealth, and more, allowing providers control of how they deliver care.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Clinics that need an EHR and RCM solution	Audience Healthcare providers seeking a tool to modernize and optimize every step of the patient-practice journey
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $329 per clinician per month Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 2.0 / 5 design 2.0 / 5 support 2.0 / 5 Read all reviews	Reviews/Ratings Overall 1.1 / 5 ease 1.8 / 5 features 1.9 / 5 design 2.0 / 5 support 1.1 / 5 Read all reviews
Pros & Cons from Real Users Pros Nothing at all. Follow ups are easy. There is nothing else good unless you like to simply copy all of a previous visit information forward. It is perfect to use if you simply want to defraud the insurance world to make revenue. Cons I am a user of the ChartPath, very unhappy with the software, hoping someone would do something to improve the system, particularly the speech to text which as I mentioned only a waste of time. New patient information is tedious to enter. It takes an hour to build an initial chart. Dictation doesn’t work. Follow ups are only easy if all patient information is unchanged, as if it ever is.	Pros & Cons from Real Users Pros Tebra offers a fairly decent charting system, which can be a positive aspect of the platform. However, unless you have dedicated assistance, transitioning away from it comes at a steep price—potentially costing thousands just to obtain your own data. This makes the system feel more like a financial trap than a truly provider-friendly solution. Aprima is by far the worst but Tebra is a close second. I say that after using cerner, meditech, epic, aprima, allscripts, and practice fusion. It has so many ridiculous cliquues at times, has errors, goes down, flawed updates, you name it of the "I dont want to deal with.....and Tebra probably has that problem. Avoid this junk at all costs. Nothing. System is difficult to use. Accounting is difficult. Support tries hard but their hands are tied by those above them. Beware of Tebra’s lack of transparency and customer support. Despite not even starting onboarding or accessing the platform, we’ve been repeatedly charged without any explanation. Attempts to get answers are met with impersonal responses, directing us to ‘submit a ticket’ with no resolution. Tebra’s support is inaccessible, with no direct point of contact and vague responses to critical billing issues. This experience has felt unprofessional and even fraudulent, with ongoing charges for a service we’ve yet to use. If you’re considering Tebra, prepare for billing and communication challenges that make this service more frustrating than beneficial. Every good employee left the company. Not many compliments to give here. Good sales pitch, terrible delivery of services paid for. Cons Tebra presents itself as a comprehensive solution for providers, yet in reality, it falls short in every critical area. The clearinghouse consistently rejects claims, making the billing process inefficient and unreliable. Additionally, the requirement to download a desktop version just to conduct billing is outdated and inconvenient. To make matters worse, customer service is unresponsive, often taking days or even weeks to provide assistance. This platform fails to deliver on its promises, creating more frustration than solutions. Everything, where do you want to start. Horrible customer service. Poor functionality, Tebra allowed an outsider to hack my billing accounts multiple times. Tebra then fraudulently charged a provider's credit card $3000 of fraudulent charges without their knowledge. My billing company lost clients because of these antics by Tebra. No one will communicate or refund the money. Do not trust Tebra. I feel compelled to warn others about our experience with Tebra. Despite not having gone through onboarding or even accessing the product, Tebra has been charging our account regularly. There has been absolutely no communication about what these charges are for, and any attempt to reach out for clarification is met with impersonal responses telling us to ‘submit a ticket’—which results in no actual help or transparency. We haven't had any opportunity to use the platform or even start implementation, so it feels like these charges are completely unfounded. This lack of onboarding and customer support, combined with the unexplained billing, has left us feeling misled and taken advantage of. At this point, it’s hard not to see this as fraudulent behavior, given that we’re paying for a service we haven't received. Tebra’s lack of accountability and transparency is both unprofessional and unethical. I’d strongly recommend steering clear of this company if you want reliable service, clear communication, and a trustworthy partnership. So far, it’s been nothing but frustrating and costly without any benefit to our practice. Terrible customer service. Help desk us unhelpful. SEO is not optimized. Website is not updated even once after GO-LIVE. Rude staff. Would never use this company again.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information ChartPath Founded: 2012 United States www.chartpath.com	Company Information Tebra United States www.tebra.com
Alternatives NovoClinical NovoMedici	Alternatives RXNT
Saisystems PacEHR Saisystems	Ensora Mental Health TheraNest
SpringCharts Spring Medical Systems	EZDERM EHR EZDERM
CareCloud	AdvancedMD
Ritten View All	Luma Health View All
Categories Electronic Medical Records (EMR) Revenue Cycle Management	Categories Appointment Reminder Care Coordination Clinic Management Clinical Documentation e-Prescribing Electronic Medical Records (EMR) Health Insurance Healthcare Claims Management Medical Billing Medical Practice Management Medical Scheduling Patient Engagement Patient Intake Patient Management Patient Relationship Management (PRM) Patient Scheduling Revenue Cycle Management Telemedicine
Electronic Medical Records (EMR) Features Appointment Management Charting Compliance Tracking E-Prescribing E/M Coding Handwriting Recognition HIPAA Compliant Integrated Telehealth Meaningful Use Certified MIPS Certified ONC-ATCB Certified Patient Portal Self Service Portal Voice Recognition Revenue Cycle Management Features Accounts Receivable Claims Management Collections Management EHR/EMR Integration For Healthcare ICD-10 Compliance Insurance Verification Medical Billing Patient Portal Patient Registration Patient Scheduling Payment Processing
Integrations DoctorConnect FlowHealth Medsender Nexus EHR PointClickCare QuickSlot Health ScribeHealth View All 1 Integration	Integrations DoctorConnect FlowHealth Medsender Nexus EHR PointClickCare QuickSlot Health ScribeHealth View All 6 Integrations
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