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About

Simplify the complex world of online fundraising with the CharityEngine all-in-one CRM. Fundraising becomes seamless with our nonprofit CRM The intuitive design helps nonprofits manage their online donations. We make it easy to put up branded online forms with secure, PCI-certified payment processing, create automated donor thank you emails and even set up gift matching. Show your donors you care with the latest in nonprofit CRM technology.

About

Are you a nonprofit looking for an affordable online fundraising platform that includes features like donor-paid fees, free text giving, recurring gifts, and more? GivingTools is your answer! Highly secure and easy to use, GivingTools enables you to raise funds online through all sorts of appeals...from one-time and recurring gifts to capital campaign pledges, events, merchandise, and sign-ups. You can direct people to your giving page or you can embed your giving page or giving forms right on your website. GivingTools offers a beautiful interface, low rates (as low as 1.9%...no kidding!), and options like PayPal integration and flat-rate ACH giving. Through ACH giving, no percentage is taken from the gift! GivingTools includes text giving with every account...no added cost. No minimum use fees or other funny business, either. A free demo account gets you started quickly. Trusted by hundreds of nonprofits. We make online giving easy.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Nonprofit and Charitable organizations

Audience

Nonprofits, Charities, Churches, Synagogues, Mosques, Museums, NGOs, International Relief Organizations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$0/month
Credit card rates as low as 1.9% + 25ยข
ACH (gift via bank account) as low as 25ยข (flat fee regardless of amount given)
Monthly fee as low as $0
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.7 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • The software has wide variety of tools in helping NGOs pave their way to their goals. Changes can be easily made and searching for donors is made easier than ever.

Cons

  • Customer service should be improved as customer relationship management have been more important than ever. Especially to retain customers and searching time can be improved.

Pros & Cons from Real Users

Pros

  • Simple to use, feature rich. Support has been easy to communicate with. This integrates well with other solutions.
  • I think GivingTools is outstanding for both administrators and users. I love that: โ€ข It provides for a 30-day demo that will not generate any real payments, but allows a potential customer the opportunity to both set up a customized look and feel, as well as experience the Donorโ€™s side of transactions; โ€ข Appeals are easy to set up, edit, or rearrange on the giving page; โ€ข It provides the option for donor-covered fees, or they can be required to be covered; โ€ข It provides the option to discourage credit card use - or not, such as when Stripe waived fees for non-profits at the beginning of the pandemic; โ€ข It provides for customization of screen instructions, appeals, and thank-you emails; โ€ข It provides immediate, comprehensive thank-you emails with the details of the payment, and the administrator(s) and others can be CCโ€™d on the emails; โ€ข It allows the giving page to be embedded in an existing church webpage; โ€ข It allows customer definition of an easy-to-remember giving page URL, such as โ€œgiveto[organization]@gvtls.comโ€ โ€ข It supports mobile device use, although not a mobile application, but we havenโ€™t missed that. It really is comprehensive and very easy to live with, once all processor setup is completed.
  • Low rates provide great value for nonprofits using this tool. Lots of features including SMS donations. Solid security.
  • Your system works so well--from the ease of it to the reports on it. It's an intuitive system and does not cause me to pull hair out of my head, always a good thing. Thank you!
  • - Customer Service (quick, friendly, and not hidden like other companies). - Ease of Use. - Options! It's like these folks know what donors are looking for.

Cons

  • The version 2 of GivingTools removed my "Cons". They are great.
  • These are not show-stoppers from our view, but one should be aware of them: โ€ข The low-fee option to โ€œBring Your Own Processorsโ€™ requires the Customer to deal directly with the credit card and bank ACH processors, which can be challenging during the set-up process; โ€ข GivingTools only uses email for support. That puts the burden on the Customer to clearly articulate their problem or concerns (screenshots are helpful). It also opens the communication process up to misinterpretation of message โ€œtoneโ€ (Am I being dissed? Are they being condescending?)
  • It takes a little while to get used to the menus and layout, but the customer service/support is excellent.
  • I once entered a donor's information on my computer through our website's donate button and that donor's information shows up constantly.
  • Can't think of anything.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CharityEngine
Founded: 1999
United States
www.charityengine.net

Company Information

GivingTools
Founded: 1999
United States
www.givingtools.com

Alternatives

Alternatives

Charityproud

Charityproud

Alboddo Technology
MemSys

MemSys

Herlick Data Systems

Categories

Categories

Donation Management Features

Campaign Management
Donation Tracking
Donor Database
Event Management
Gift Management
Grant Management
In-Kind Donations
Matching Donations
Mobile Donations
Online Donations
Pledge Management
Receipts / Statements
Recurring Donations
Volunteer Management

Fundraising Features

Alumni Management
Auction Management
Campaign Management
Contribution Tracking
CRM
Donor Management
Event Management
Gift Matching Management
Grant Management
Membership Management
Mobile Giving
Payment Processing
Pledge Management
Prospect Management
Raffles / Lotteries
Recurring Giving
Volunteer Management

Nonprofit Features

Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management

Grant Management Features

Compliance Management
Contract Management
Grant Application Management
Grant Award Tracking
Grant Opportunity Search
Self-Registration

Donation Management Features

Campaign Management
Donation Tracking
Donor Database
Event Management
Gift Management
Grant Management
In-Kind Donations
Matching Donations
Mobile Donations
Online Donations
Pledge Management
Receipts / Statements
Recurring Donations
Volunteer Management

Fundraising Features

Alumni Management
Auction Management
Campaign Management
Contribution Tracking
CRM
Donor Management
Event Management
Gift Matching Management
Grant Management
Membership Management
Mobile Giving
Payment Processing
Pledge Management
Prospect Management
Raffles / Lotteries
Recurring Giving
Volunteer Management

Nonprofit Features

Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management

Church Management Features

Accounting Integration
Attendance Tracking
Child Check-In
Email / SMS
Event Management
Member Directory
Member Portal
Multi-Site Management
Online Giving
Pledge Management
Small Group Management
Volunteer Management

Integrations

Microsoft Excel
PayPal
Authorize.Net
Blackbaud Raiser's Edge NXT
CardConnect
Facebook
FedEx Ship Manager
Fiserv Engagement Advantage
Google Maps
Microsoft Outlook
Microsoft Power BI
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Stripe
Symantec Asset Management Suite
Typeform
UPS Ready
X (Twitter)
Zapier

Integrations

Microsoft Excel
PayPal
Authorize.Net
Blackbaud Raiser's Edge NXT
CardConnect
Facebook
FedEx Ship Manager
Fiserv Engagement Advantage
Google Maps
Microsoft Outlook
Microsoft Power BI
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Stripe
Symantec Asset Management Suite
Typeform
UPS Ready
X (Twitter)
Zapier
Claim CharityEngine and update features and information
Claim CharityEngine and update features and information
Claim GivingTools and update features and information
Claim GivingTools and update features and information