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About

Chargehound is a dispute automation platform designed to help businesses recover revenue lost to chargebacks by automating the creation and submission of dispute responses. Its system securely pulls transaction data and evidence directly from payment processors, eliminating the need for manual data collection and reducing the risk of human error. Once a chargeback is received, the platform automatically generates a comprehensive, customized response using structured templates that incorporate key information such as shipping details, payment history, and customer data. These responses are then submitted on behalf of the user, ensuring deadlines are met and disputes are handled efficiently. Chargehound provides a user-friendly dashboard with real-time statistics that allow businesses to track, manage, and analyze their chargebacks, improving visibility into dispute performance.

About

FORUM is a leading provider of Alternative Dispute Resolution (ADR) services, specializing in arbitration, mediation, and online dispute resolution (ODR) through its platform, SettlementIQ. SettlementIQ is a fully online system designed to streamline the dispute resolution process, reducing administrative costs while maximizing settlements or payments. It offers various methods for dispute resolution, including blind bidding, direct online negotiations, and neutral assistance, all conducted within a secure online environment. SettlementIQ can be integrated with arbitrators, mediators, or experts, depending on the specific requirements of the dispute. It is particularly beneficial for industries such as insurance, debt recovery, business-to-business transactions, and general ADR, providing a more efficient and cost-effective alternative to traditional dispute resolution methods.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Online merchants and payment teams who need to automate chargeback disputes and recover lost revenue efficiently

Audience

Organizations and businesses seeking a solution for resolving disputes online

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Chargehound
United States
www.chargehound.com

Company Information

FORUM
Founded: 1986
United States
www.adrforum.com/adr-services/online-dispute-resolution

Alternatives

Alternatives

Categories

Categories

Integrations

Braintree
PayPal
Stripe

Integrations

Braintree
PayPal
Stripe
Claim Chargehound and update features and information
Claim Chargehound and update features and information
Claim Settlement IQ and update features and information
Claim Settlement IQ and update features and information