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About

Chargehound is a dispute automation platform designed to help businesses recover revenue lost to chargebacks by automating the creation and submission of dispute responses. Its system securely pulls transaction data and evidence directly from payment processors, eliminating the need for manual data collection and reducing the risk of human error. Once a chargeback is received, the platform automatically generates a comprehensive, customized response using structured templates that incorporate key information such as shipping details, payment history, and customer data. These responses are then submitted on behalf of the user, ensuring deadlines are met and disputes are handled efficiently. Chargehound provides a user-friendly dashboard with real-time statistics that allow businesses to track, manage, and analyze their chargebacks, improving visibility into dispute performance.

About

At Worldpay from FIS, we understand the frustrations associated with the ever-growing challenge of chargebacks: time, cost and energy. All things you’d prefer to spend on growing your business. Chargebacks can also result in customer friction and ultimately lower sales. Some of this could be avoided if claims can be caught earlier in the dispute lifecycle. The Disputes Deflector aggregates dispute information from card brands, so you can act on customer claims faster and reduce the number of chargebacks and revenue losses. Visa and Mastercard are introducing new scheme services that seek to reduce the number of chargebacks. We leverage these services to let you supply information earlier in the dispute lifecycle. Where applicable, you can issue a refund or take other actions to prevent a dispute turning into a chargeback.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Online merchants and payment teams who need to automate chargeback disputes and recover lost revenue efficiently

Audience

Chargeback management solution for companies wanting to deflect disputes before a chargeback claim is initiated

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Chargehound
United States
www.chargehound.com

Company Information

FIS
Founded: 1968
United States
www.fisglobal.com/en/merchant-solutions-worldpay/products/fis-disputes-deflector

Alternatives

Alternatives

Categories

Categories

Integrations

Braintree
PayPal
Stripe

Integrations

Braintree
PayPal
Stripe
Claim Chargehound and update features and information
Claim Chargehound and update features and information
Claim Disputes Deflector and update features and information
Claim Disputes Deflector and update features and information