+
+

Related Products

  • cside
    25 Ratings
    Visit Website
  • Filejet
    38 Ratings
    Visit Website
  • Jotform
    8,081 Ratings
    Visit Website
  • TripMaster
    112 Ratings
    Visit Website
  • Revaly
    7 Ratings
    Visit Website
  • Service Center
    122 Ratings
    Visit Website
  • QueryPal
    2 Ratings
    Visit Website
  • optivalue.ai
    3 Ratings
    Visit Website
  • Feroot
    28 Ratings
    Visit Website
  • EBizCharge
    204 Ratings
    Visit Website

About

Chargehound is a dispute automation platform designed to help businesses recover revenue lost to chargebacks by automating the creation and submission of dispute responses. Its system securely pulls transaction data and evidence directly from payment processors, eliminating the need for manual data collection and reducing the risk of human error. Once a chargeback is received, the platform automatically generates a comprehensive, customized response using structured templates that incorporate key information such as shipping details, payment history, and customer data. These responses are then submitted on behalf of the user, ensuring deadlines are met and disputes are handled efficiently. Chargehound provides a user-friendly dashboard with real-time statistics that allow businesses to track, manage, and analyze their chargebacks, improving visibility into dispute performance.

About

Concourse – Disputes is a powerful disputes workflow management system that manages the chargeback life cycle from initial claim entry to final resolution for both card issuers and acquirers. Concourse – Disputes manages all aspects of the disputes management process for electronic payment transactions such as credit card, debit card, ATM, POS, and mobile transactions. This includes the creation and management of retrieval requests, chargebacks, representments, arbitration, and other dispute-related activities. Manage dispute activity based on the entire transaction life cycle. Control the initiation of dispute activities based on the characteristics of each transaction. Generate adjustments, chargebacks, representments, and other dispute-related activities. Automate the administration of network-specific dispute regulations such as Visa, MasterCard, Discover, and American Express. Integrate internal processing procedures as workflow steps within dispute plans.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Online merchants and payment teams who need to automate chargeback disputes and recover lost revenue efficiently

Audience

Businesses requiring a solution to automate chargeback and dispute management operations and transactions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Chargehound
United States
www.chargehound.com

Company Information

BHMI
Founded: 1986
United States
www.bhmi.com/concourse-disputes/

Alternatives

Alternatives

Categories

Categories

Chargeback Management Features

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Integrations

Braintree
PayPal
Stripe

Integrations

Braintree
PayPal
Stripe
Claim Chargehound and update features and information
Claim Chargehound and update features and information
Claim Concourse - Disputes and update features and information
Claim Concourse - Disputes and update features and information