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About

Chargehound is a dispute automation platform designed to help businesses recover revenue lost to chargebacks by automating the creation and submission of dispute responses. Its system securely pulls transaction data and evidence directly from payment processors, eliminating the need for manual data collection and reducing the risk of human error. Once a chargeback is received, the platform automatically generates a comprehensive, customized response using structured templates that incorporate key information such as shipping details, payment history, and customer data. These responses are then submitted on behalf of the user, ensuring deadlines are met and disputes are handled efficiently. Chargehound provides a user-friendly dashboard with real-time statistics that allow businesses to track, manage, and analyze their chargebacks, improving visibility into dispute performance.

About

As a merchant, nothing is more important to your company than revenue. We believe fraud should never prevent you from realizing that revenue. We also believe your fraud protection solution should never get in the way of your customer experience. ClearSale provides the only complete fraud solution that addresses chargebacks and false declines — ensuring you can maximize your revenue and approve every order your good customers place with you. For website orders, as soon as the customer lands on a website page, we know where the customer came from, and we monitor the customer’s browsing activity. The algorithm is customized with fraud rules created specifically for your business, and runs on a powerful machine learning platform that quickly adapts to your unique fraud risk profile. Our fraud analysts are trained to look for reasons to approve your orders — not decline them.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Online merchants and payment teams who need to automate chargeback disputes and recover lost revenue efficiently

Audience

Fraud protection solution for e-commerce teams wanting to stop fraud, sell more, and create better consumer experiences

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Chargehound
United States
www.chargehound.com

Company Information

ClearSale
Founded: 2001
USA
www2.clear.sale/fraud-protection/how-it-works

Alternatives

Alternatives

FUGU

FUGU

FUGU Risk

Categories

Categories

Chargeback Management Features

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Fraud Detection Features

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For eCommerce
For Insurance Industry
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Integrations

BigCommerce
Braintree
Canopy
Cumulus Retail
Magento
Oracle Commerce
PayPal
PrestaShop
Salesforce Agentforce Commerce
Shopify
Stripe
VTEX
Volusion
WooCommerce
Yuno
Zoey
nopCommerce

Integrations

BigCommerce
Braintree
Canopy
Cumulus Retail
Magento
Oracle Commerce
PayPal
PrestaShop
Salesforce Agentforce Commerce
Shopify
Stripe
VTEX
Volusion
WooCommerce
Yuno
Zoey
nopCommerce
Claim Chargehound and update features and information
Claim Chargehound and update features and information
Claim ClearSale and update features and information
Claim ClearSale and update features and information