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About

Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc. around the world to let you automate recurring payment collection along with invoicing, taxes, accounting, email notifications, SaaS Metrics and customer management. Chargebee handles all your crucial workflows from lead to ledger with power-packed integrations that include Salesforce, Xero, Quickbooks, Avalara, Slack, among others. Deflect cancellations at scale straight from Chargebee with a best-of-breed solution, Chargebee Retention, that provides personalized experiences that get results. Run experiments based on customer and subscription attributes taken straight from Chargebee to ensure you provide a personalized and relevant cancel experience.

About

We’re changing the way that bills are presented and paid. From local municipalities to Fortune 500s, we work with businesses of every size across all industries to make it easier to communicate with customers, deliver electronic bills, and receive payments. Our unified platform is comprehensive and highly configurable. Every day, we innovate smarter with solutions like patented call center and chat payment technology, proprietary text-to-pay and mobile payment capabilities, and cutting-edge digital disbursements. We deliver next-generation capabilities that are proven to accelerate revenue realization, simplify payment operations and improve the customer experience. IPN makes it possible for consumers to manage and pay bills through Amazon Alexa, inside the PayPal app, at businesses like Walmart and via online banking for hundreds of banks. Streamline your billing and payments solution. Create new efficiencies.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Helping subscription-based businesses stay agile and adapt their revenue operations workflows to scale faster

Audience

Companies in need of a biilling software to improve all their operations

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$299/month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.8 / 5
support 4.8 / 5

Reviews/Ratings

Overall 3.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • Receiving payments through Chargebee is extremely fast, in less than a second our money is already in our Wallet, maintaining customer and consumer security above all else. It has a very good integration with other store apps such as Shopify.
  • Chargebee excels at everything. It has a variety of customization as well as plenty of the latest up to date protocols so my users feel secure using its checkout features.
  • Chargebee provide plug and play billing system. It is a billing software allows to schedule recurring bills. Manual errors are eliminated with the use of this software. Easily customisable features. Its robust billing system helps sales team to run any promotional or special offers. Good customer support.
  • Super easy to use and not hard to implement. Works very well for subscription based needs too which is awesome.

Cons

  • Despite being a payment system known for its speed in transactions, it should also be known that it has an unintuitive interface that if not known and used properly, can generate errors in transactions, which is very little beneficial for business accounting.
  • There are not many cons if any. Chargebee has competitors but none have the features Chargebee has.
  • Once this software is there no need to worry about bills, payments and refunds. Perfect billing software for any company.
  • There aren't any I can think of. It's great to use.

Pros & Cons from Real Users

Pros

  • None. I'm sorry i hate this system. There are no good pros for this system. Get updated with the rest of the world.
  • It's super reliable to use. I've used it for our electrical bills through our city and it's been super easy.

Cons

  • This system is terrible! could be shortened by NOT repeating things over and over. if the gas co transfers they should have the account number by phone number or last social security number. Then they do not have the bill amount! Why? It could be transferred as well. Then after repeating bank info twice it asks to press one to verify. Then wants you to say name and accept again. Redundant. Other agencies do this is half the time. Upgrade your system! Or shorten it!!!!!!
  • I think they could simplify the login process overall.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Chargebee
Founded: 2011
United States
www.chargebee.com

Company Information

Paymentus
United States
www.paymentus.com

Alternatives

Alternatives

Nue

Nue

Nue.io
IntelliPay

IntelliPay

Convenient Brands

Categories

Categories

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Not Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Not Supported
Invoice History Supported
Mobile Payments Supported
Multi-Currency Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Not Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Not Supported
Tax Calculator Supported

Payment Processing Features

ACH Check Transactions Supported
Bitcoin Compatible Supported
Debit Card Support Supported
Gift Card Management Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Not Supported
Receipt Printing Not Supported
Recurring Billing Supported
Signature Capture Not Supported

Membership Management Features

Application Management Not Supported
Automatic Renewals Supported
Committee Management Not Supported
Dues Management Supported
Email Marketing Not Supported
Event Management Not Supported
Member Directory Not Supported
Member Portal Supported
Member Types Not Supported
Membership Database Not Supported
Nonprofit Membership Supported
Payment Processing Supported
Website Management Not Supported

Recurring Billing Features

Customer Portal Supported
Deferred Billing Supported
Discount Management Supported
Dunning Management Supported
Invoice History Supported
Multi-Currency Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Supported
Subscription Billing Supported

Revenue Management Features

Competitor Analysis Not Supported
Dynamic Pricing Supported
For Airlines Not Supported
For Hospitality Industry Not Supported
Forecasting Not Supported
Inventory Control Not Supported
Price Optimization Supported
Recommendation Engine Not Supported
Yield Management Not Supported

Subscription Management Features

Cancellation Management Supported
Discount / Coupon Management Supported
Dunning Management Supported
Enrollment Management Supported
Product Catalog Supported
Recurring Billing Supported
Revenue Recognition Supported
Revenue Recovery Tools Supported
Self Service Portal Supported
Subscription Plan Management Supported
Tax Management Supported
Trial Management Supported
Usage Tracking/Analytics Supported

Integrations

PayPal Supported
5X Supported
Abivo Supported
Audienceful Supported
CDG Elements Not Supported
Euler Supported
Flatly Supported
FlyCode Supported
Formstack Documents Supported
Gmail Supported
Guestmeter Supported
HubSpot Data Hub Supported
Karmen Supported
ProfitWell Retain Supported
Pylar Supported
Shift Supported
Slack Supported
Supaboard Supported
Xero Supported
inHANCE Not Supported

Integrations

PayPal Supported
5X Not Supported
Abivo Not Supported
Audienceful Not Supported
CDG Elements Supported
Euler Not Supported
Flatly Not Supported
FlyCode Not Supported
Formstack Documents Not Supported
Gmail Not Supported
Guestmeter Not Supported
HubSpot Data Hub Not Supported
Karmen Not Supported
ProfitWell Retain Not Supported
Pylar Not Supported
Shift Not Supported
Slack Not Supported
Supaboard Not Supported
Xero Not Supported
inHANCE Supported
Claim Chargebee and update features and information
Claim Chargebee and update features and information
Claim Paymentus and update features and information
Claim Paymentus and update features and information