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About

Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc. around the world to let you automate recurring payment collection along with invoicing, taxes, accounting, email notifications, SaaS Metrics and customer management. Chargebee handles all your crucial workflows from lead to ledger with power-packed integrations that include Salesforce, Xero, Quickbooks, Avalara, Slack, among others. Deflect cancellations at scale straight from Chargebee with a best-of-breed solution, Chargebee Retention, that provides personalized experiences that get results. Run experiments based on customer and subscription attributes taken straight from Chargebee to ensure you provide a personalized and relevant cancel experience.

About

We’re changing the way that bills are presented and paid. From local municipalities to Fortune 500s, we work with businesses of every size across all industries to make it easier to communicate with customers, deliver electronic bills, and receive payments. Our unified platform is comprehensive and highly configurable. Every day, we innovate smarter with solutions like patented call center and chat payment technology, proprietary text-to-pay and mobile payment capabilities, and cutting-edge digital disbursements. We deliver next-generation capabilities that are proven to accelerate revenue realization, simplify payment operations and improve the customer experience. IPN makes it possible for consumers to manage and pay bills through Amazon Alexa, inside the PayPal app, at businesses like Walmart and via online banking for hundreds of banks. Streamline your billing and payments solution. Create new efficiencies.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Helping subscription-based businesses stay agile and adapt their revenue operations workflows to scale faster

Audience

Companies in need of a biilling software to improve all their operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$299/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.8 / 5
support 4.8 / 5

Reviews/Ratings

Overall 3.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • Receiving payments through Chargebee is extremely fast, in less than a second our money is already in our Wallet, maintaining customer and consumer security above all else. It has a very good integration with other store apps such as Shopify.
  • Chargebee excels at everything. It has a variety of customization as well as plenty of the latest up to date protocols so my users feel secure using its checkout features.
  • Chargebee provide plug and play billing system. It is a billing software allows to schedule recurring bills. Manual errors are eliminated with the use of this software. Easily customisable features. Its robust billing system helps sales team to run any promotional or special offers. Good customer support.
  • Super easy to use and not hard to implement. Works very well for subscription based needs too which is awesome.

Cons

  • Despite being a payment system known for its speed in transactions, it should also be known that it has an unintuitive interface that if not known and used properly, can generate errors in transactions, which is very little beneficial for business accounting.
  • There are not many cons if any. Chargebee has competitors but none have the features Chargebee has.
  • Once this software is there no need to worry about bills, payments and refunds. Perfect billing software for any company.
  • There aren't any I can think of. It's great to use.

Pros & Cons from Real Users

Pros

  • None. I'm sorry i hate this system. There are no good pros for this system. Get updated with the rest of the world.
  • It's super reliable to use. I've used it for our electrical bills through our city and it's been super easy.

Cons

  • This system is terrible! could be shortened by NOT repeating things over and over. if the gas co transfers they should have the account number by phone number or last social security number. Then they do not have the bill amount! Why? It could be transferred as well. Then after repeating bank info twice it asks to press one to verify. Then wants you to say name and accept again. Redundant. Other agencies do this is half the time. Upgrade your system! Or shorten it!!!!!!
  • I think they could simplify the login process overall.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Chargebee
Founded: 2011
United States
www.chargebee.com

Company Information

Paymentus
United States
www.paymentus.com

Alternatives

Datagate Telecom Billing

Datagate Telecom Billing

Datagate Innovation

Alternatives

IntelliPay

IntelliPay

Convenient Brands

Categories

Categories

Billing and Invoicing Features

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Payment Processing Features

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Membership Management Features

Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management

Recurring Billing Features

Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing

Revenue Management Features

Competitor Analysis
Dynamic Pricing
For Airlines
For Hospitality Industry
Forecasting
Inventory Control
Price Optimization
Recommendation Engine
Yield Management

Subscription Management Features

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

Integrations

PayPal
Audienceful
CDG Elements
Canopy
Chargebee RevRec
Commenda
CustomerSuccessBox
ElevateHQ
Grow
InboxCRM by AppEQ
Parsey
PartnerStack
Polytomic
Postservice.at
Qlik Application Automation
Refold
Source Medium
Togai
Zapier
inHANCE

Integrations

PayPal
Audienceful
CDG Elements
Canopy
Chargebee RevRec
Commenda
CustomerSuccessBox
ElevateHQ
Grow
InboxCRM by AppEQ
Parsey
PartnerStack
Polytomic
Postservice.at
Qlik Application Automation
Refold
Source Medium
Togai
Zapier
inHANCE
Claim Chargebee and update features and information
Claim Chargebee and update features and information
Claim Paymentus and update features and information
Claim Paymentus and update features and information