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About

Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc. around the world to let you automate recurring payment collection along with invoicing, taxes, accounting, email notifications, SaaS Metrics and customer management. Chargebee handles all your crucial workflows from lead to ledger with power-packed integrations that include Salesforce, Xero, Quickbooks, Avalara, Slack, among others. Deflect cancellations at scale straight from Chargebee with a best-of-breed solution, Chargebee Retention, that provides personalized experiences that get results. Run experiments based on customer and subscription attributes taken straight from Chargebee to ensure you provide a personalized and relevant cancel experience.

About

OpenPay is a done-for-you growth platform designed for SaaS businesses, offering subscription management, optimization, and analytics in one seamless solution. With automated features like smart payment routing, AI-driven retention tools, and real-time insights, OpenPay helps businesses cut costs, increase revenue, and maximize growth potential. By intelligently routing payments across multiple processors, OpenPay not only reduces fees but also eliminates single vendor risk—ensuring no processor can disrupt your cash flow. Built by a team with extensive SaaS experience, OpenPay eliminates the need for multiple platforms and reduces costs, ensuring businesses keep more of their earnings while growing faster.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Helping subscription-based businesses stay agile and adapt their revenue operations workflows to scale faster

Audience

Any online business that accepts payments / business that have subscribers to their product

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$299/month
Free Version Not Supported
Free Trial Supported

Pricing

199/m
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.8 / 5
support 4.8 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.7 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Receiving payments through Chargebee is extremely fast, in less than a second our money is already in our Wallet, maintaining customer and consumer security above all else. It has a very good integration with other store apps such as Shopify.
  • Chargebee excels at everything. It has a variety of customization as well as plenty of the latest up to date protocols so my users feel secure using its checkout features.
  • Chargebee provide plug and play billing system. It is a billing software allows to schedule recurring bills. Manual errors are eliminated with the use of this software. Easily customisable features. Its robust billing system helps sales team to run any promotional or special offers. Good customer support.
  • Super easy to use and not hard to implement. Works very well for subscription based needs too which is awesome.

Cons

  • Despite being a payment system known for its speed in transactions, it should also be known that it has an unintuitive interface that if not known and used properly, can generate errors in transactions, which is very little beneficial for business accounting.
  • There are not many cons if any. Chargebee has competitors but none have the features Chargebee has.
  • Once this software is there no need to worry about bills, payments and refunds. Perfect billing software for any company.
  • There aren't any I can think of. It's great to use.

Pros & Cons from Real Users

Pros

  • We were struggling with managing recurring payments and dealing with failed transactions before, but OpenPay’s robust subscription management tools, particularly the dunning features, have drastically improved our customer retention. The ability to integrate with multiple payment processors also means we no longer rely on a single provider, which has not only reduced our risk but also allowed us to negotiate better processing rates. The platform is easy to implement, and their support team has been extremely helpful. Highly recommend OpenPay for any business dealing with subscriptions!
  • We dealt with a lot of headaches with our old payment processor. Our experience with OpenPay has been the complete opposite. Their analytics tool quickly showed us ways to optimize, and we saw a clear bump in revenue thanks to their dunning and retry tools that really minimize churn. Plus, the ability to add multiple payment gateways has been fantastic—not only for reducing dependency on a single provider but also for giving our customers more payment options. And it’s way more affordable than what we used to pay, with an ROI that’s honestly been amazing.
  • Very responsive team and very easy to integrate. More frontend customizability, especially with analytics would be great. Was the easiest way for us to get up and running with payments.

Cons

  • I have been very happy with the software, I just wish they supported PayPal.
  • It took a bit for our team to get up to speed with the advanced features, but once we did, we saw awesome results.
  • More frontend customizability, especially with analytics would be great. Integrations with Netsuite are early and we are still iterating on it. Lastly supporting more SDK languages.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Chargebee
Founded: 2011
United States
www.chargebee.com

Company Information

OpenPay
Founded: 2023
United States
www.getopenpay.com

Alternatives

Alternatives

Nue

Nue

Nue.io

Categories

Categories

Recurring Billing Features

Customer Portal Supported
Deferred Billing Supported
Discount Management Supported
Dunning Management Supported
Invoice History Supported
Multi-Currency Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Supported
Subscription Billing Supported

Subscription Management Features

Cancellation Management Supported
Discount / Coupon Management Supported
Dunning Management Supported
Enrollment Management Supported
Product Catalog Supported
Recurring Billing Supported
Revenue Recognition Supported
Revenue Recovery Tools Supported
Self Service Portal Supported
Subscription Plan Management Supported
Tax Management Supported
Trial Management Supported
Usage Tracking/Analytics Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Not Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Not Supported
Invoice History Supported
Mobile Payments Supported
Multi-Currency Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Not Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Not Supported
Tax Calculator Supported

Membership Management Features

Application Management Not Supported
Automatic Renewals Supported
Committee Management Not Supported
Dues Management Supported
Email Marketing Not Supported
Event Management Not Supported
Member Directory Not Supported
Member Portal Supported
Member Types Not Supported
Membership Database Not Supported
Nonprofit Membership Supported
Payment Processing Supported
Website Management Not Supported

Payment Processing Features

ACH Check Transactions Supported
Bitcoin Compatible Supported
Debit Card Support Supported
Gift Card Management Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Not Supported
Receipt Printing Not Supported
Recurring Billing Supported
Signature Capture Not Supported

Revenue Management Features

Competitor Analysis Not Supported
Dynamic Pricing Supported
For Airlines Not Supported
For Hospitality Industry Not Supported
Forecasting Not Supported
Inventory Control Not Supported
Price Optimization Supported
Recommendation Engine Not Supported
Yield Management Not Supported

Recurring Billing Features

Customer Portal Supported
Deferred Billing Not Supported
Discount Management Supported
Dunning Management Supported
Invoice History Supported
Multi-Currency Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Not Supported
Subscription Billing Supported

Subscription Management Features

Cancellation Management Supported
Discount / Coupon Management Supported
Dunning Management Supported
Enrollment Management Not Supported
Product Catalog Not Supported
Recurring Billing Supported
Revenue Recognition Supported
Revenue Recovery Tools Supported
Self Service Portal Supported
Subscription Plan Management Supported
Tax Management Not Supported
Trial Management Not Supported
Usage Tracking/Analytics Not Supported

Integrations

ProsperStack Supported
Audienceful Supported
BoomFi Supported
Canopy Supported
Chargebee Retention Supported
Constant Contact Supported
Easyflow Supported
ElevateHQ Supported
Gmail Supported
HubSpot Data Hub Supported
Meltano Supported
Palette Supported
Peliqan Supported
Polytomic Supported
SSIS Integration Toolkit Supported
Smartsheet Supported
Supastarter Supported
Workona Supported
ZEPIC Supported
Zoho CRM Supported

Integrations

ProsperStack Supported
Audienceful Not Supported
BoomFi Not Supported
Canopy Not Supported
Chargebee Retention Not Supported
Constant Contact Not Supported
Easyflow Not Supported
ElevateHQ Not Supported
Gmail Not Supported
HubSpot Data Hub Not Supported
Meltano Not Supported
Palette Not Supported
Peliqan Not Supported
Polytomic Not Supported
SSIS Integration Toolkit Not Supported
Smartsheet Not Supported
Supastarter Not Supported
Workona Not Supported
ZEPIC Not Supported
Zoho CRM Not Supported
Claim Chargebee and update features and information
Claim Chargebee and update features and information
Claim OpenPay and update features and information
Claim OpenPay and update features and information