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About

Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc. around the world to let you automate recurring payment collection along with invoicing, taxes, accounting, email notifications, SaaS Metrics and customer management. Chargebee handles all your crucial workflows from lead to ledger with power-packed integrations that include Salesforce, Xero, Quickbooks, Avalara, Slack, among others. Deflect cancellations at scale straight from Chargebee with a best-of-breed solution, Chargebee Retention, that provides personalized experiences that get results. Run experiments based on customer and subscription attributes taken straight from Chargebee to ensure you provide a personalized and relevant cancel experience.

About

OpenPay is a done-for-you growth platform designed for SaaS businesses, offering subscription management, optimization, and analytics in one seamless solution. With automated features like smart payment routing, AI-driven retention tools, and real-time insights, OpenPay helps businesses cut costs, increase revenue, and maximize growth potential. By intelligently routing payments across multiple processors, OpenPay not only reduces fees but also eliminates single vendor risk—ensuring no processor can disrupt your cash flow. Built by a team with extensive SaaS experience, OpenPay eliminates the need for multiple platforms and reduces costs, ensuring businesses keep more of their earnings while growing faster.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Helping subscription-based businesses stay agile and adapt their revenue operations workflows to scale faster

Audience

Any online business that accepts payments / business that have subscribers to their product

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$299/month
Free Version
Free Trial

Pricing

199/m
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.8 / 5
support 4.8 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.7 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Receiving payments through Chargebee is extremely fast, in less than a second our money is already in our Wallet, maintaining customer and consumer security above all else. It has a very good integration with other store apps such as Shopify.
  • Chargebee excels at everything. It has a variety of customization as well as plenty of the latest up to date protocols so my users feel secure using its checkout features.
  • Chargebee provide plug and play billing system. It is a billing software allows to schedule recurring bills. Manual errors are eliminated with the use of this software. Easily customisable features. Its robust billing system helps sales team to run any promotional or special offers. Good customer support.
  • Super easy to use and not hard to implement. Works very well for subscription based needs too which is awesome.

Cons

  • Despite being a payment system known for its speed in transactions, it should also be known that it has an unintuitive interface that if not known and used properly, can generate errors in transactions, which is very little beneficial for business accounting.
  • There are not many cons if any. Chargebee has competitors but none have the features Chargebee has.
  • Once this software is there no need to worry about bills, payments and refunds. Perfect billing software for any company.
  • There aren't any I can think of. It's great to use.

Pros & Cons from Real Users

Pros

  • We were struggling with managing recurring payments and dealing with failed transactions before, but OpenPay’s robust subscription management tools, particularly the dunning features, have drastically improved our customer retention. The ability to integrate with multiple payment processors also means we no longer rely on a single provider, which has not only reduced our risk but also allowed us to negotiate better processing rates. The platform is easy to implement, and their support team has been extremely helpful. Highly recommend OpenPay for any business dealing with subscriptions!
  • We dealt with a lot of headaches with our old payment processor. Our experience with OpenPay has been the complete opposite. Their analytics tool quickly showed us ways to optimize, and we saw a clear bump in revenue thanks to their dunning and retry tools that really minimize churn. Plus, the ability to add multiple payment gateways has been fantastic—not only for reducing dependency on a single provider but also for giving our customers more payment options. And it’s way more affordable than what we used to pay, with an ROI that’s honestly been amazing.
  • Very responsive team and very easy to integrate. More frontend customizability, especially with analytics would be great. Was the easiest way for us to get up and running with payments.

Cons

  • I have been very happy with the software, I just wish they supported PayPal.
  • It took a bit for our team to get up to speed with the advanced features, but once we did, we saw awesome results.
  • More frontend customizability, especially with analytics would be great. Integrations with Netsuite are early and we are still iterating on it. Lastly supporting more SDK languages.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Chargebee
Founded: 2011
United States
www.chargebee.com

Company Information

OpenPay
Founded: 2023
United States
www.getopenpay.com

Alternatives

Datagate Telecom Billing

Datagate Telecom Billing

Datagate Innovation

Alternatives

Categories

Categories

Recurring Billing Features

Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing

Subscription Management Features

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

Billing and Invoicing Features

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Membership Management Features

Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management

Payment Processing Features

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Revenue Management Features

Competitor Analysis
Dynamic Pricing
For Airlines
For Hospitality Industry
Forecasting
Inventory Control
Price Optimization
Recommendation Engine
Yield Management

Recurring Billing Features

Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing

Subscription Management Features

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

Integrations

ProsperStack
BI Book
Bellwethr
Braintree
ChargeOn
ChartMogul
CustomerSuccessBox
Drivetrain
Evidence
Happy Grasshopper
LeadsBridge
Meltano
Motileo
ProfitWell Retain
Qlik Application Automation
Quickwork
SSIS Integration Toolkit
Salesforce
Unlimitd
servis.ai

Integrations

ProsperStack
BI Book
Bellwethr
Braintree
ChargeOn
ChartMogul
CustomerSuccessBox
Drivetrain
Evidence
Happy Grasshopper
LeadsBridge
Meltano
Motileo
ProfitWell Retain
Qlik Application Automation
Quickwork
SSIS Integration Toolkit
Salesforce
Unlimitd
servis.ai
Claim Chargebee and update features and information
Claim Chargebee and update features and information
Claim OpenPay and update features and information
Claim OpenPay and update features and information