Chargebee vs. Digital River Comparison


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About Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc. around the world to let you automate recurring payment collection along with invoicing, taxes, accounting, email notifications, SaaS Metrics and customer management. Chargebee handles all your crucial workflows from lead to ledger with power-packed integrations that include Salesforce, Xero, Quickbooks, Avalara, Slack, among others. Deflect cancellations at scale straight from Chargebee with a best-of-breed solution, Chargebee Retention, that provides personalized experiences that get results. Run experiments based on customer and subscription attributes taken straight from Chargebee to ensure you provide a personalized and relevant cancel experience.	About Your Complete Checkout Solution for Global Payments, Fraud, Tax and Compliance Management. Build a D2C channel that fits your needs now, and has room to grow into your future tomorrow. Leave the back-office to us so you can focus on what matters most — making your customers happy. Take the complexities out of selling online. Whether you’re compiling best-of-breed providers into a single sophisticated solution or looking for an all-in-one ecommerce provider, we have the tools and expertise to help you grow your business around the world. We help brands reach new markets in months, not years. We’ve done the heavy lifting, building a global infrastructure made up of 26 local acquirers, 9 local entities, 120+ payment methods, and 46 currencies. All that infrastructure gives brands the Onshore Advantage™ of delivering great localized customer experiences.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Helping subscription-based businesses stay agile and adapt their revenue operations workflows to scale faster	Audience Organizations in need of a powerful Payment Processing solution
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $299/month Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.8 / 5 support 4.8 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Receiving payments through Chargebee is extremely fast, in less than a second our money is already in our Wallet, maintaining customer and consumer security above all else. It has a very good integration with other store apps such as Shopify. Chargebee excels at everything. It has a variety of customization as well as plenty of the latest up to date protocols so my users feel secure using its checkout features. Chargebee provide plug and play billing system. It is a billing software allows to schedule recurring bills. Manual errors are eliminated with the use of this software. Easily customisable features. Its robust billing system helps sales team to run any promotional or special offers. Good customer support. Super easy to use and not hard to implement. Works very well for subscription based needs too which is awesome. Cons Despite being a payment system known for its speed in transactions, it should also be known that it has an unintuitive interface that if not known and used properly, can generate errors in transactions, which is very little beneficial for business accounting. There are not many cons if any. Chargebee has competitors but none have the features Chargebee has. Once this software is there no need to worry about bills, payments and refunds. Perfect billing software for any company. There aren't any I can think of. It's great to use.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Chargebee Founded: 2011 United States www.chargebee.com	Company Information Digital River Founded: 1994 United States www.digitalriver.com
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Maxio	Reach
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Categories AR Automation Supported B2B Payment Supported Billing and Invoicing Supported Failed Payment Recovery Supported Membership Management Supported Merchants of Record Supported Payment Processing Supported Recurring Billing Supported Revenue Management Supported Revenue Recognition Supported SaaS Billing Supported Subscription Analytics Supported Subscription Management Supported Usage-Based Billing Supported	Categories B2B Payment Supported Cross Border eCommerce Supported eCommerce Supported eCommerce Fraud Protection Supported eCommerce Integration Supported Merchants of Record Supported Payment Processing Supported
Payment Processing Features ACH Check Transactions Supported Bitcoin Compatible Supported Debit Card Support Supported Gift Card Management Supported Mobile Payments Supported Online Payments Supported POS Transactions Not Supported Receipt Printing Not Supported Recurring Billing Supported Signature Capture Not Supported Show More Features Billing and Invoicing Features Billing Portal Supported Contact Database Supported Contingency Billing Not Supported Customer Portal Supported Customizable Invoices Supported Dunning Management Supported Hourly Billing Not Supported Invoice History Supported Mobile Payments Supported Multi-Currency Supported Online Invoicing Supported Online Payments Supported Payment Processing Supported Project Billing Not Supported Recurring/Subscription Billing Supported Service Ticket Billing Not Supported Tax Calculator Supported Membership Management Features Application Management Not Supported Automatic Renewals Supported Committee Management Not Supported Dues Management Supported Email Marketing Not Supported Event Management Not Supported Member Directory Not Supported Member Portal Supported Member Types Not Supported Membership Database Not Supported Nonprofit Membership Supported Payment Processing Supported Website Management Not Supported Recurring Billing Features Customer Portal Supported Deferred Billing Supported Discount Management Supported Dunning Management Supported Invoice History Supported Multi-Currency Supported Multi-Period Recurring Billing Supported Payment Processing Supported Recurring Donations Supported Subscription Billing Supported Revenue Management Features Competitor Analysis Not Supported Dynamic Pricing Supported For Airlines Not Supported For Hospitality Industry Not Supported Forecasting Not Supported Inventory Control Not Supported Price Optimization Supported Recommendation Engine Not Supported Yield Management Not Supported Subscription Management Features Cancellation Management Supported Discount / Coupon Management Supported Dunning Management Supported Enrollment Management Supported Product Catalog Supported Recurring Billing Supported Revenue Recognition Supported Revenue Recovery Tools Supported Self Service Portal Supported Subscription Plan Management Supported Tax Management Supported Trial Management Supported Usage Tracking/Analytics Supported	Show More Features eCommerce Features Catalog Management Supported Channel Management Supported CRM Supported Customer Accounts Not Supported Data Security Supported Email Marketing Not Supported Inventory Management Supported Kitting Supported Loyalty Program Not Supported Mobile Access Supported Multi-Store Management Not Supported Order Management Supported Product Configurator Not Supported Promotions Management Supported Returns Management Not Supported Reviews Management Supported SEO Management Not Supported Shopping Cart Supported Templates Supported
Integrations 10Duke Enterprise Supported Canopy Supported Salesforce Supported Cacheflow Supported Chargebee RevRec Supported Desktop.com Supported Evidence Supported Flatly Supported Grow Supported HubSpot CRM Supported Kintsugi Supported LoyaltySurf Supported ParityDeals Supported Peakflo Supported Pin Payments Supported Polytomic Supported Revaly Supported Startdeliver Supported Style Intelligence Supported Taxwire Supported Show More Integrations View All 212 Integrations	Integrations 10Duke Enterprise Supported Canopy Supported Salesforce Supported Cacheflow Not Supported Chargebee RevRec Not Supported Desktop.com Not Supported Evidence Not Supported Flatly Not Supported Grow Not Supported HubSpot CRM Not Supported Kintsugi Not Supported LoyaltySurf Not Supported ParityDeals Not Supported Peakflo Not Supported Pin Payments Not Supported Polytomic Not Supported Revaly Not Supported Startdeliver Not Supported Style Intelligence Not Supported Taxwire Not Supported Show More Integrations View All 8 Integrations
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