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About

Chargebacks911® provides end-to-end chargeback management technology and support designed to help businesses reduce chargeback threats, recover lost revenue, and repair the operational and reputational damage caused by disputes and fraud. Its solutions combine technology, reporting, and expert guidance to improve outcomes across the full chargeback lifecycle. Built for merchants, acquirers, issuers, and other financial institutions, Cb911 supports a wide range of industries including eCommerce, travel, retail, and digital commerce. The platform is designed for fast, flexible implementation and is fully agnostic, with fast-track integrations and compatibility with current solutions. Cb911 emphasizes measurable results, pertinent reporting, enterprise-grade security, and broad ecosystem compatibility. The company highlights PCI Level 1 certification, SOC 2 compliance, and an extensive integration network designed to work with modern payment, fraud, and operational workflows.

About

Transaction Cloud is the most efficient platform for Payments, SalesTax/VAT/GST compliance (collection, filing), Subscription Management, Recurring Billing, Invoicing and Fraud Detection. It is used by companies around the world to simplify their payment, tax, accounting and risk management process. Transaction Cloud uses its innovative Singularity Integration architecture which saves 50% of resources and time required for integration. Moreover, the points of failure and maintenance cost over the long run are significantly reduced resulting in a reliable, resilient, and efficient system. Their pay as you go pricing is the most competitive in the industry. Their support for multiple currencies, major credit cards, wallet payments (ApplePay, GooglePay, PayPal) and fast interface results in high conversion rates. In conclusion, Transaction Cloud is a strong, customer focused, transparent, reliable and secure platform made exclusively for selling SaaS and digital products.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

eCommerce merchants, travel companies, retailers, digital businesses, acquirers, issuers, and other financial institutions that need to reduce chargeback threats, recover lost revenue, and improve dispute operations.

Audience

SaaS and Software companies

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Pricing is based on solution, integration, and volume. Our ROI guarantee ensures that the cost of our solution is always less than the revenue it generates for your business.
Free Version Not Supported
Free Trial Supported

Pricing

Free
No setup fee, Pay as you go pricing based on number of transactions. Most competitive pricing in the industry.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Great on boarding team, fantastic explanation, Phenomenal customer service.

Cons

  • N/A.

Pros & Cons from Real Users

Pros

  • Easy integration, good and quick tech support, low competitive fees, multiple payment methods, ease of worldwide taxation, transparent prices.
  • - many payment methods including GooglePay and Apple Pay - tax compliant - simple integration - multiple currencies - weekly payouts - fast support
  • Especially made for SaaS and digital products. Quick integration possible due to their innovative Singularity integration architecture. Sales Tax, VAT, GST support globally. Accepts almost 30 major currencies. Accepts credit/debit cards, Apple Pay, Google Pay, PayPal. Transparent and very cost effective.
  • Integration was a piece of cake as there were no web hooks to configure. With a simple plugin code on pricing page, api call in customers account page and configuration of products on Transaction Cloud's app, we were ready for testing. Testing was quick and easy, we followed the blueprints provided by Transaction Cloud's tech support team and we were ready to go live within a week. They being a smaller company as compared to others can afford to give a better price and they are also highly customer focused as compared to bigger companies.

Cons

  • Everything works like expected, no issues detected after 10 months of usage.
  • - there are no major disadvantages. The company works fine.
  • Only works for SaaS and digital products. It doesn't with products that are physically shipped to customers.
  • The conversion rate with their hosted payment page was higher than the other option I was using but I wish it was configurable with regards to color as I think that would increase the conversion rate even more. The Transaction Cloud platform is especially developed for selling SaaS and digital products. It doesn't support any tangible products that are shipped to customers.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Chargebacks911
Founded: 2011
United States
chargebacks911.com

Company Information

Transaction Cloud
Founded: 2020
United States
transaction.cloud

Alternatives

Alternatives

FUGU

FUGU

FUGU Risk
Subscription DNA

Subscription DNA

Subscription DNA, LLC.
Butter

Butter

Butter Payments

Categories

Categories

Recurring Billing Supported
SaaS Billing Supported

Chargeback Management Features

Chargeback Dispute Management Supported
Chargeback Insurance Supported
Chargeback Prevention Supported
Chargeback Recovery Supported
For Banks / Issuers Supported
For Merchants Supported
For Suppliers / Manufacturers / Distributors Not Supported
Fraud Detection Supported
Reporting / Analytics Supported

Fraud Detection Features

Access Security Management Not Supported
Check Fraud Monitoring Not Supported
Custom Fraud Parameters Supported
For Banking Supported
For Crypto Not Supported
For eCommerce Supported
For Insurance Industry Not Supported
Internal Fraud Monitoring Not Supported
Investigator Notes Not Supported
Pattern Recognition Supported
Transaction Approval Supported

Recurring Billing Features

Customer Portal Supported
Deferred Billing Supported
Discount Management Supported
Dunning Management Not Supported
Invoice History Supported
Multi-Currency Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Not Supported
Subscription Billing Supported

Integrations

Apple Pay Not Supported
Checkout Champ Supported
Google Analytics Not Supported
Google Pay Not Supported
PayPal Not Supported
Shopify Supported
Sublytics Supported

Integrations

Apple Pay Supported
Checkout Champ Not Supported
Google Analytics Supported
Google Pay Supported
PayPal Supported
Shopify Not Supported
Sublytics Not Supported
Claim Chargebacks911 and update features and information
Claim Chargebacks911 and update features and information
Claim Transaction Cloud and update features and information
Claim Transaction Cloud and update features and information