Chargebacks911

Chargebacks911

5.0 out of 5 stars
Merchanto

Merchanto

5.0 out of 5 stars
Chargebacks911 Merchanto

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Chargebacks911:

About

Chargebacks911® provides end-to-end chargeback management technology and support designed to help businesses reduce chargeback threats, recover lost revenue, and repair the operational and reputational damage caused by disputes and fraud. Its solutions combine technology, reporting, and expert guidance to improve outcomes across the full chargeback lifecycle. Built for merchants, acquirers, issuers, and other financial institutions, Cb911 supports a wide range of industries including eCommerce, travel, retail, and digital commerce. The platform is designed for fast, flexible implementation and is fully agnostic, with fast-track integrations and compatibility with current solutions. Cb911 emphasizes measurable results, pertinent reporting, enterprise-grade security, and broad ecosystem compatibility. The company highlights PCI Level 1 certification, SOC 2 compliance, and an extensive integration network designed to work with modern payment, fraud, and operational workflows.
Merchanto:

About

Chargeback deflection with the highest efficiency. Say goodbye to chargebacks with our seamless merchant-issuer collaboration. Merchanto offers an easy-to-use, all-in-one solution designed to eliminate chargebacks completely. As an official partner of Visa and MasterCard, Merchanto connects you to a global network, covering over 99% of all Visa and MasterCard issuers with just one simple integration. We enable near-real-time sharing of dispute data and transaction details between financial institutions and merchants. Supported by thousands of issuers worldwide, our platform offers pre-dispute resolution, stopping chargebacks before they even occur. Join Us Today and Safeguard Your Merchant Account Once & Forever.
Chargebacks911:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
Merchanto:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Chargebacks911:

Audience

eCommerce merchants, travel companies, retailers, digital businesses, acquirers, issuers, and other financial institutions that need to reduce chargeback threats, recover lost revenue, and improve dispute operations.
Merchanto:

Audience

Stop chargebacks through merchant-issuer collaboration
Chargebacks911:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Merchanto:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Chargebacks911:

API

Offers API Supported
Merchanto:

API

Offers API Supported
Chargebacks911:

Screenshots and Videos

Merchanto:

Screenshots and Videos

No images available
Chargebacks911:

Pricing

$99 per month
Pricing is based on solution, integration, and volume. Our ROI guarantee ensures that the cost of our solution is always less than the revenue it generates for your business.
Free Version Not Supported
Free Trial Supported
Merchanto:

Pricing

$32
No monthly or initial fees for customers

Operate seamlessly with zero extra costs. Pay only for the valuable payload.
Free Version Not Supported
Free Trial Not Supported
Chargebacks911:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Merchanto:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 3.5 / 5
design 3.0 / 5
support 5.0 / 5
Chargebacks911:

Pros & Cons from Real Users

Pros

  • Great on boarding team, fantastic explanation, Phenomenal customer service.

Cons

  • N/A.
Merchanto:

Pros & Cons from Real Users

Pros

  • A lot. UI\UX Customer support so confident and competent Great pricing terms (with no extra fees or monthly fixed charges)
  • Covers all my needs and solves the key pain points for my business. Reliable product with strong functionality.

Cons

  • For 100% they need more integrations under the hood (but slack automation works really smoothly)!
  • The platform’s design feels outdated and could use a refresh.
Chargebacks911:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Merchanto:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Chargebacks911:

Company Information

Chargebacks911
Founded: 2011
United States
chargebacks911.com
Merchanto:

Company Information

Merchanto
Founded: 2022
Latvia
merchanto.org
Chargebacks911:

Alternatives

ChargeSentry

ChargeSentry

1.0 out of 5 stars
Merchanto:

Alternatives

Chargebacks911:
FUGU

FUGU

FUGU Risk
4.8 out of 5 stars
Merchanto:
Chargebacks911:
Merchanto:
Chargebacks911:
Merchanto:
Chargebacks911

Chargebacks911

5.0 out of 5 stars
Chargebacks911:
Merchanto:
Chargebacks911:

Categories

Merchanto:

Categories

Chargebacks911:

Chargeback Management Features

Chargeback Dispute Management Supported
Chargeback Insurance Supported
Chargeback Prevention Supported
Chargeback Recovery Supported
For Banks / Issuers Supported
For Merchants Supported
For Suppliers / Manufacturers / Distributors Not Supported
Fraud Detection Supported
Reporting / Analytics Supported

Fraud Detection Features

Access Security Management Not Supported
Check Fraud Monitoring Not Supported
Custom Fraud Parameters Supported
For Banking Supported
For Crypto Not Supported
For eCommerce Supported
For Insurance Industry Not Supported
Internal Fraud Monitoring Not Supported
Investigator Notes Not Supported
Pattern Recognition Supported
Transaction Approval Supported
Merchanto:

Chargeback Management Features

Chargeback Dispute Management Supported
Chargeback Insurance Not Supported
Chargeback Prevention Supported
Chargeback Recovery Supported
For Banks / Issuers Not Supported
For Merchants Supported
For Suppliers / Manufacturers / Distributors Not Supported
Fraud Detection Supported
Reporting / Analytics Supported
Chargebacks911:

Integrations

Shopify Supported
Braintree Not Supported
Checkout Champ Supported
Ethoca Not Supported
PayPal Not Supported
Paysafe Not Supported
Rapyd Not Supported
Slack Not Supported
Stripe Not Supported
Sublytics Supported
Visa Intelligent Commerce Not Supported
Zendesk Not Supported
Merchanto:

Integrations

Shopify Supported
Braintree Supported
Checkout Champ Not Supported
Ethoca Supported
PayPal Supported
Paysafe Supported
Rapyd Supported
Slack Supported
Stripe Supported
Sublytics Not Supported
Visa Intelligent Commerce Supported
Zendesk Supported
Chargebacks911:
Claim Chargebacks911 and update features and information
Claim Chargebacks911 and update features and information
Merchanto:
Claim Merchanto and update features and information
Claim Merchanto and update features and information