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About

Chargebackhit is a comprehensive platform designed to help merchants reduce chargebacks and fraud by up to 90%. It offers a unified source of data combined with proprietary technology to boost efficiency and return on investment in chargeback prevention. A unified source of data with a layer of proprietary technology aimed at boosting efficiency and ROI of chargeback prevention. Prevent disputes and save your revenue by sharing enhanced transaction information with issuers and customers in real time. The customer contacts the issuer with a transaction dispute. Save revenue through increased customer loyalty and zero billing confusion. Cuts costs by exterminating friendly fraud and stopping disputes before they count against CHB ratios. Empower clients to see purchase details in issuer apps and online banking. Improves bank relations after lowering seller dispute ratios. Improve customer satisfaction by reducing chargeback and dispute times.

About

Chargebacks911® provides end-to-end chargeback management technology and support designed to help businesses reduce chargeback threats, recover lost revenue, and repair the operational and reputational damage caused by disputes and fraud. Its solutions combine technology, reporting, and expert guidance to improve outcomes across the full chargeback lifecycle. Built for merchants, acquirers, issuers, and other financial institutions, Cb911 supports a wide range of industries including eCommerce, travel, retail, and digital commerce. The platform is designed for fast, flexible implementation and is fully agnostic, with fast-track integrations and compatibility with current solutions. Cb911 emphasizes measurable results, pertinent reporting, enterprise-grade security, and broad ecosystem compatibility. The company highlights PCI Level 1 certification, SOC 2 compliance, and an extensive integration network designed to work with modern payment, fraud, and operational workflows.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Merchants wanting a tool to reduce chargebacks and fraud, optimize operational costs, and enhance relationships with financial institutions

Audience

eCommerce merchants, travel companies, retailers, digital businesses, acquirers, issuers, and other financial institutions that need to reduce chargeback threats, recover lost revenue, and improve dispute operations.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$99 per month
Pricing is based on solution, integration, and volume. Our ROI guarantee ensures that the cost of our solution is always less than the revenue it generates for your business.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Great on boarding team, fantastic explanation, Phenomenal customer service.

Cons

  • N/A.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Chargebackhit
Cyprus
chargebackhit.com

Company Information

Chargebacks911
Founded: 2011
United States
chargebacks911.com

Alternatives

Alternatives

FUGU

FUGU

FUGU Risk

Categories

Categories

Chargeback Management Features

Chargeback Dispute Management Supported
Chargeback Insurance Supported
Chargeback Prevention Supported
Chargeback Recovery Supported
For Banks / Issuers Supported
For Merchants Supported
For Suppliers / Manufacturers / Distributors Not Supported
Fraud Detection Supported
Reporting / Analytics Supported

Fraud Detection Features

Access Security Management Not Supported
Check Fraud Monitoring Not Supported
Custom Fraud Parameters Supported
For Banking Supported
For Crypto Not Supported
For eCommerce Supported
For Insurance Industry Not Supported
Internal Fraud Monitoring Not Supported
Investigator Notes Not Supported
Pattern Recognition Supported
Transaction Approval Supported

Integrations

Checkout Champ Not Supported
Ethoca Supported
Shopify Not Supported
Sublytics Not Supported
Verifi Supported

Integrations

Checkout Champ Supported
Ethoca Not Supported
Shopify Supported
Sublytics Supported
Verifi Not Supported
Claim Chargebackhit and update features and information
Claim Chargebackhit and update features and information
Claim Chargebacks911 and update features and information
Claim Chargebacks911 and update features and information