Chargeback

Chargeback

Chargeback.io
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About

Chargeback is an automated chargeback prevention service designed to do exactly what its name suggests—prevent chargebacks. This innovative platform alerts you to transactions where a customer has just initiated a chargeback request, enabling you to automatically refund these transactions before they escalate. This proactive approach significantly reduces your chargeback rate, leading to lower fees and fewer disputes with payment processors. The system's automated alerts notify you of incoming chargeback requests 24-48 hours before they are officially filed, giving you ample time to issue a refund and prevent the chargeback from proceeding. Chargeback operates seamlessly in the background, providing peace of mind and maintaining positive relationships with payment processors. There are no onboarding fees, contracts, or monthly minimums. You only pay when Chargeback provides an alert, making it a cost-effective solution tailored to your needs.

About

Chargeback deflection with the highest efficiency. Say goodbye to chargebacks with our seamless merchant-issuer collaboration. Merchanto offers an easy-to-use, all-in-one solution designed to eliminate chargebacks completely. As an official partner of Visa and MasterCard, Merchanto connects you to a global network, covering over 99% of all Visa and MasterCard issuers with just one simple integration. We enable near-real-time sharing of dispute data and transaction details between financial institutions and merchants. Supported by thousands of issuers worldwide, our platform offers pre-dispute resolution, stopping chargebacks before they even occur. Join Us Today and Safeguard Your Merchant Account Once & Forever.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

An automated platform designed to help eCommerce merchants manage chargebacks effortlessly.

Audience

Stop chargebacks through merchant-issuer collaboration

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$35/alert
With Chargeback, you only pay when we provide an alert—each alert stops a chargeback. There are no onboarding fees, contracts, or monthly minimums. Start for free and only pay per alert. Our alerts notify you of incoming chargebacks 24-48 hours before they're officially filed, allowing you to automatically issue refunds and avoid chargebacks. This reduces your chargeback rate, lowers fees, and minimizes payment processor issues. You can cancel our service at any time.
Free Version
Free Trial

Pricing

$32
No monthly or initial fees for customers

Operate seamlessly with zero extra costs. Pay only for the valuable payload.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 3.5 / 5
design 3.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • A lot. UI\UX Customer support so confident and competent Great pricing terms (with no extra fees or monthly fixed charges)
  • Covers all my needs and solves the key pain points for my business. Reliable product with strong functionality.

Cons

  • For 100% they need more integrations under the hood (but slack automation works really smoothly)!
  • The platform’s design feels outdated and could use a refresh.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Chargeback.io
Founded: 2023
United Arab Emirates
www.chargeback.io

Company Information

Merchanto
Founded: 2022
Latvia
merchanto.org

Alternatives

Alternatives

Categories

Categories

Chargeback Management Features

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Chargeback Management Features

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Integrations

Braintree
PayPal
Shopify
Stripe
Chargebee
Ethoca
Paysafe
Rapyd
Recurly
Slack
Visa Intelligent Commerce
Zendesk

Integrations

Braintree
PayPal
Shopify
Stripe
Chargebee
Ethoca
Paysafe
Rapyd
Recurly
Slack
Visa Intelligent Commerce
Zendesk
Claim Chargeback and update features and information
Claim Chargeback and update features and information
Claim Merchanto and update features and information
Claim Merchanto and update features and information