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About

Integrated with many popular payment gateways. This allows us to update records and retrieve disputed transaction data. Track the lifecycle of a disputed transaction from an RMI to a pre-arbitration response. Review dispute events with attached documentation. System webhooks can be used to be sent when new chargebacks or alerts are created. OnChange status changes on records can be sent for chargebacks or alerts. We utilize specific functions from a CRM to help mitigate risk. Cancelling orders, blacklisting customers, adding notes are included features of our system. Collaborative data reporting specifically designed for disputes. Many unique reports can help deliver insights quickly for decision-making. Our Merchant API allows merchants to add new MIDs instantaneously for services. This eliminates set up forms, spreadsheets and welcome emails/calls. New advanced software will search and auto-match transactions to disputes and for alerts.

About

Verdivo is an AI-powered chargeback management platform designed to help ecommerce and subscription businesses automatically prevent, analyze, and respond to payment disputes across their payment ecosystem. It handles the full chargeback lifecycle, from real-time alert monitoring to automated evidence generation and representment submission, reducing the need for manual dispute work. It connects directly with processors such as Shopify, Stripe, and others to sync transaction data and build AI-driven responses tailored to issuer patterns and merchant verticals. Verdivo’s system continuously learns from historical disputes to improve win rates and adapt to evolving fraud trends, while its alert integrations (including RDR, CDRN, and Ethoca) help merchants stop fraudulent transactions before they become chargebacks. It also provides analytics dashboards with recovery metrics, BIN analysis, and performance visibility so teams can monitor risk and ROI in real time.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and businesses seeking a payment processing and dispute management solution

Audience

Ecommerce, SaaS, and subscription businesses that want to automatically prevent and recover chargebacks while reducing manual dispute work

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$18.50 per alert
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Chargeback Defense
United States
www.chargebackdefense.com

Company Information

Verdivo
United States
verdivo.io

Alternatives

Alternatives

Categories

Categories

Integrations

Authorize.Net
Ethoca
First Data
Konnektive
NMI Gateway
Recurly
ResponseCRM
Shopify
Stripe
Worldpay

Integrations

Authorize.Net
Ethoca
First Data
Konnektive
NMI Gateway
Recurly
ResponseCRM
Shopify
Stripe
Worldpay
Claim Chargeback Defense and update features and information
Claim Chargeback Defense and update features and information
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Claim Verdivo and update features and information