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About

The most flexible payment collection tool. Automatically take full or partial split payments according to due date. Automatically Charge/Refund based on a booking’s cancellation policy or your specified refund policy. Create Payment link with 1-click and share with your customers via email, SMS, Messenger chatbot, etc. For guests, it is fast and convenient. For you, it eliminates the costs, delays, and non-payment risks of manual billing. With automated payment collection based on cancellation policy. You would not worry about fraud customers, disputes and chargebacks for your business with our Chargeback Protection feature. Give guests frictionless reminder and ability to add or change payment method. Easily identify reservation status visually and export reports to CSV files.

About

Smart Order is an all-in-one property management system (PMS) built for hotels, B&Bs, and vacation rentals. Include front desk, channel manager, booking engine, and payment processing—all in one platform. The system automates daily tasks, reduces manual errors, and streamlines workflows to enhance efficiency. Smart Order’s booking engine enables direct, commission-free reservations from search engines and social media, while the secure payment solution supports global transactions in local currencies. A real-time channel manager connects with major OTAs like Airbnb and Booking.com to prevent overbookings and maximize occupancy. Additional features include a mobile app for on-the-go management, real-time performance reports, a unified inbox for guest communications, and integration with popular Chinese platforms like RED and WeChat to tap into the growing tourism market.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses looking for a Hotel Management platform

Audience

Hotels, B&Bs, vacation rentals, hoteliers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

0.15% per transaction
Free Version Supported
Free Trial Not Supported

Pricing

$25/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

ChargeAutomation
Founded: 2015
Canada
chargeautomation.com

Company Information

Smart Order
Founded: 2014
China
www.smartorder.ai/

Alternatives

Alternatives

Colibri PMS

Colibri PMS

Colibri
Vortex PMS

Vortex PMS

DT Software Ltd
Chargeback

Chargeback

Chargeback.io
Planet PMS

Planet PMS

Planet
Canary

Canary

Canary Technologies

Categories

Hotel Management Supported

Categories

Integrations

5stelle* Supported
CardConnect Supported
Checkout.com Supported
Diamond Mind Payment Processing Supported
GuestCentrix Supported
Heartland Payment Processing Supported
Hostaway Supported
Hosthub Supported
Hotel Link Solutions Supported
Moneris Supported
Payeezy Supported
Pin Payments Supported
Reception Supported
Roomer Supported
Sage Payment Solutions Supported
Smoobu Supported
Storable Newbook Supported
Tokeet Supported
Ulyses Cloud Supported
eZee Frontdesk Supported

Integrations

5stelle* Not Supported
CardConnect Not Supported
Checkout.com Not Supported
Diamond Mind Payment Processing Not Supported
GuestCentrix Not Supported
Heartland Payment Processing Not Supported
Hostaway Not Supported
Hosthub Not Supported
Hotel Link Solutions Not Supported
Moneris Not Supported
Payeezy Not Supported
Pin Payments Not Supported
Reception Not Supported
Roomer Not Supported
Sage Payment Solutions Not Supported
Smoobu Not Supported
Storable Newbook Not Supported
Tokeet Not Supported
Ulyses Cloud Not Supported
eZee Frontdesk Not Supported
Claim ChargeAutomation and update features and information
Claim ChargeAutomation and update features and information
Claim Smart Order and update features and information
Claim Smart Order and update features and information