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About

The most flexible payment collection tool. Automatically take full or partial split payments according to due date. Automatically Charge/Refund based on a booking’s cancellation policy or your specified refund policy. Create Payment link with 1-click and share with your customers via email, SMS, Messenger chatbot, etc. For guests, it is fast and convenient. For you, it eliminates the costs, delays, and non-payment risks of manual billing. With automated payment collection based on cancellation policy. You would not worry about fraud customers, disputes and chargebacks for your business with our Chargeback Protection feature. Give guests frictionless reminder and ability to add or change payment method. Easily identify reservation status visually and export reports to CSV files.

About

Roomsy is a cloud-based, all-in-one hospitality property management system for hotels, vacation rental apartments, hostels, RV parks, and other vacation property businesses. Delivering powerful property management tools and features that include channel management, booking management, reporting, and payment processing within a suite, Roomsy helps make the life of vacation rental managers, hoteliers, and hostel operators easy. Change of room for internal guests. Sometimes you have to move guests for a reason. This could be due to operational issues or the guest may have requested an upgrade to another room. To set up a room move for a registered guest, open the reservation, select the room type and room number they will be moved to, and click save. An essential function of the Hotel Management System. If you get a large number of travelers arriving at your hotel as a group, we recommend using the Group functionality.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses looking for a Hotel Management platform

Audience

Hotels, hostels, apartments, motels, and recreation vehicles (RV) parks seeking a solution to improve their operations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

0.15% per transaction
Free Version Supported
Free Trial Not Supported

Pricing

$19/month
Pricing is based on the number of rooms.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Easy to use. Cloud storage backup. Great customer support. Great pricing. Runs on any Windows browser.

Cons

  • Not much that we can think of. Customer loyalty program can be added for more customer care.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ChargeAutomation
Founded: 2015
Canada
chargeautomation.com

Company Information

Roomsy
Founded: 2011
Canada
www.roomsy.com

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Planet PMS

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Categories

Hotel Management Supported

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Not Supported
Reservations Management Supported
Reviews Management Supported
Single Property Supported
Vacation Rental Supported

Vacation Rental Features

Contact Management Supported
Fee / Commission Management Not Supported
Guest Reviews / Ratings Not Supported
Housekeeping Management Supported
Lead Management Not Supported
Owner Statements Not Supported
Payment Processing Supported
Property Database Supported
Reservations Management Supported
Vendor Management Not Supported
Work Order Management Not Supported

Integrations

PayPal Supported
Stripe Supported
5stelle* Supported
Authorize.Net Supported
Cayan Supported
Diamond Mind Payment Processing Supported
Elavon Supported
Guesty Supported
Helcim Supported
PayConex Supported
Pin Payments Supported
Preno Supported
QuickBooks Online Supported
Roomer Supported
Sage Payment Solutions Supported
Sirvoy Supported
WePay Supported
WinHMS Express Supported
eZee Frontdesk Supported
hoteliga Supported

Integrations

PayPal Supported
Stripe Supported
5stelle* Not Supported
Authorize.Net Not Supported
Cayan Not Supported
Diamond Mind Payment Processing Not Supported
Elavon Not Supported
Guesty Not Supported
Helcim Not Supported
PayConex Not Supported
Pin Payments Not Supported
Preno Not Supported
QuickBooks Online Not Supported
Roomer Not Supported
Sage Payment Solutions Not Supported
Sirvoy Not Supported
WePay Not Supported
WinHMS Express Not Supported
eZee Frontdesk Not Supported
hoteliga Not Supported
Claim ChargeAutomation and update features and information
Claim ChargeAutomation and update features and information
Claim Roomsy and update features and information
Claim Roomsy and update features and information