xCatalyst

xCatalyst

ESX
4.8 out of 5 stars
+
+

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About

ChapterSpot is a leader in providing innovative software solutions for non-profit organizations. Their solution is built on top of Salesforce, the world's leading CRM and non-profit database. Combining the power of Salesforce with a chapter-specific member portal, ChapterSpot offers a two-part solution: Salesforce is used by professional staff to access, view, and edit any of the organization’s data, while the portal provides a personalized experience for members and other constituents, enabling them to manage their relationship with the organization. The portal includes features such as rosters, allowing members to find contact information and engage with fellow members and alumni; recruitment, which simplifies the creation and tracking of potential new members; roles, enabling users to view all officers in their group; contact profiles for updating personal information; prompts that require members to complete certain information before accessing other features.

About

xCatalyst is more than just association management software. It is a single platform completely integrating your association database and member activities with your website. XCATALYST streamlines both front end and back-office operations. Members can easily enroll, renew, register and pay for events, and update profiles. XCATALYST , also, includes the ability to deliver virtual events, courses and meetings online via our xCatalyst LMS and integration with current webinar providers, BigMarker, GoToWebinar, GoToTraining. ESX is a world leader in providing association, events & courses, memberships, chapters, committees, communities, job board, call for papers, voting, donations, voting, eCommerce, discussion forums, websites, faculty information system (FIS), dedicated mobile event app software used by small - large associations, universities & organizations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Non-profit organizations in search of a solution to enhance member engagement and streamline operations

Audience

Small to large associations, universities and organizations.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$250.00/month
Starts at $250/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.8 / 5
ease 4.2 / 5
features 4.5 / 5
design 4.2 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • ESX customizes the implementation for each customer to meet their specific needs. They are always available to discuss new ideas and solutions as the organization's needs change over time. The various modules allow the association to run most of its operations from one central database, including memberships, events, donations, electronic mailings, and website. Users can log in to manage their own information and access members-only benefits. Downtime is pretty much non-existent. ESX uses a ticket system to keep track of support requests, and the staff are easily reachable.
  • xCatalyst works well overall. There are some quirks, but for the money, it works very well. We've had very few issues, and when we have, they are quick to help us.
  • - Includes initial setup and staff training - Has specialized add-on modules to the content management system like eCommerce for courses or eCommerce for items. - Not a new company or system, so you get assurance of product quality and company stability - Easy to work with all areas of their staff - sales to technical to support - Fair pricing
  • Quick response time. Always there when you're in a bind! They make changes throughout the year to make it as easy as possible for the user. The staff is patient and extremely helpful!

Cons

  • Because the system is an all-in-one system, it may be a little clunky as you work to make it fit your needs without doing all-out customizations. The custom reporting is robust but complicated. A WYSIWYG editor is available for people without much HTML experience, but web folks will probably find it frustrating and will work outside of it as much as possible. Low priority support tickets can get pushed to the bottom of the queue and take a long time to be resolved.
  • It isn't perfect, but there are workarounds that allow us to get what we need. It does lack some features of much more expensive programs, but does great for the price.
  • - Takes a little time to learn all the areas of the add-on eCommerce for courses module, but they include some staff training, so not an issue
  • NONE. I am not a computer guy. When I got this job, I was most concerned about learning this new software-database system. They provided an excellent training program for me and a customer service rep who always answered my questions. No cons for me.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

ChapterSpot
United States
www.chapterspot.com

Company Information

ESX
Founded: 1995
United States
www.esxinc.com

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Categories

Categories

Association Management Features

Chapter Management Supported
Committee Management Supported
Dues Management Supported
Election Management Supported
Email Marketing Supported
Event Management Supported
Financial Management Supported
Fundraising Management Not Supported
Jobs Board Supported
Member Communities Supported
Member Directory Supported
Member Portal Supported
Membership Management Supported
Website Management Supported

Event Management Features

Attendee Management Supported
Badge Management Supported
Conferences / Conventions Supported
Exhibit / Vendor Management Supported
Gamification Not Supported
Room Block Management Not Supported
Social Media Promotion Not Supported
Sponsorship Management Supported
Surveys & Feedback Supported
Ticketing Supported
Volunteer Management Not Supported
Weddings / Parties Not Supported

Learning Management Systems (LMS) Features

Academic / Education Supported
Asynchronous Learning Not Supported
Blended Learning Not Supported
Built-In Course Authoring Not Supported
Corporate / Business Not Supported
Customizable Not Supported
eCommerce Not Supported
eLearning Companies Not Supported
Gamification Not Supported
Learner Portal Not Supported
Mobile Learning Not Supported
Open Source Not Supported
SCORM Compliance Not Supported
Synchronous Learning Not Supported
Video Conferencing Not Supported

Membership Management Features

Application Management Supported
Automatic Renewals Not Supported
Committee Management Supported
Dues Management Supported
Email Marketing Supported
Event Management Supported
Member Directory Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Supported
Payment Processing Supported
Website Management Supported

Integrations

Authorize.Net Not Supported
BigMarker Not Supported
Constant Contact Not Supported
GoTo Training Not Supported
GoTo Webinar Not Supported
LinkedIn Not Supported
Mailchimp Not Supported
PayPal Not Supported
Plixer Replicator Not Supported
QuickBooks Online Not Supported
Salesforce Supported
Slack Supported
Zoom Not Supported

Integrations

Authorize.Net Supported
BigMarker Supported
Constant Contact Supported
GoTo Training Supported
GoTo Webinar Supported
LinkedIn Supported
Mailchimp Supported
PayPal Supported
Plixer Replicator Supported
QuickBooks Online Supported
Salesforce Not Supported
Slack Not Supported
Zoom Supported
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