ChangeGear vs. Ivanti Neurons Comparison


ChangeGear Serviceaide	Ivanti Neurons Ivanti	+	+
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Platforms Supported Windows Mac Linux SaaS / Web On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux SaaS / Web On-Premises iPhone iPad Android Chromebook
Audience Enterprise organizations in all industries that need a powerful IT service and support management solution.		Audience IT teams interested in a powerful hyperautomation platform
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $90/per month/per user Free Version Free Trial		Pricing No information available. Free Version Free Trial
Reviews/Ratings Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 4.0 / 5 features 5.0 / 5 design 5.0 / 5 support 3.0 / 5 Read all reviews
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Serviceaide Founded: 2003 United States serviceaide.com		Company Information Ivanti Founded: 1985 United States www.ivanti.com/solutions/ivanti-neurons
Alternatives Canfigure		Alternatives ManageEngine Endpoint Central ManageEngine
N-able N‑central N-able		ChangeGear Serviceaide
AssetSonar		ALVAO IT Service Management ALVAO
Freshservice Freshworks		Vulcan Cyber
Vivantio View All		Faraday View All
Categories Change Management CMDB Help Desk Incident Management Issue Tracking IT Asset Management IT Service ITSM Service Desk Workflow Management		Categories Application Dependency Mapping Application Security Application Security Orchestration and Correlation (ASOC) Application Security Posture Management (ASPM) Cloud Cost Management Endpoint Management Help Desk IT Automation IT Management IT Service ITSM Risk-Based Vulnerability Management Vulnerability Management
Help Desk Features Alerts / Escalation Automated Routing Community Forums Customizable Branding Document Storage Email Integration Incident Management Interaction Tracking IT Asset Management Knowledge Base Known Issue Management Live Chat Multi-Channel Communication Multiple Brands / Products Network Monitoring Real-time Chat Self Service Portal Service Level Agreement (SLA) Management Ticket Management IT Service Features Contract Management Incident Management IT Asset Management Knowledge Management Release Management Self Service Portal Service Catalog Service Reporting Ticket Management ITSM Features Asset Tracking Availability Management Change Management Configuration Management Contract/License Management Dashboard Incident Management Problem Management Project Management Release & Deployment Management Self Service Portal Show More Features CMDB Features Change Management Configuration Management Data Visualization Device Auto Discovery Impact Management IT Asset Management License Management Performance Management Relationship Mapping Change Management Features Approval Workflow Audit Trail Change Calendar Change Planning Compliance Management Prioritization Release Management Task Management Training Management IT Asset Management Features Asset Tracking Audit Management Compliance Management Configuration Management Contract/License Management Cost Tracking Depreciation Management Inventory Management IT Service Management Maintenance Management Procurement Management Requisition Management Supplier Management Incident Management Features Audit Trail Corrective Actions (CAPA) Disaster Recovery Incident Reporting IT Incident Management OSHA Compliance Root-Cause Diagnosis Safety Management Task Management Ticket Management Issue Tracking Features Assignment Management Dashboard Escalation Management Issue Auditing Issue Scheduling Knowledge Base Project Management Recurring Issues Scheduling Task Management Service Desk Features Change Management CMDB Incident Management IT Asset Management Knowledge Base Mobile Access Procurement Management Remote Control Self Service Portal SLA Management Workflow Management Features Access Controls/Permissions Approval Process Control Business Process Automation Calendar Management Compliance Tracking Configurable Workflow Customizable Dashboard Document Management Forms Management Graphical Workflow Editor Mobile Access No-Code Task Management Third Party Integrations Workflow Configuration		IT Service Features Contract Management Incident Management IT Asset Management Knowledge Management Release Management Self Service Portal Service Catalog Service Reporting Ticket Management ITSM Features Asset Tracking Availability Management Change Management Configuration Management Contract/License Management Dashboard Incident Management Problem Management Project Management Release & Deployment Management Self Service Portal
Integrations AccuSpeechMobile Bright Pattern Cynerio HivePro Uni5 Microsoft SharePoint Microsoft Teams NorthStar Navigator Quickwork Slack Virima WhatsApp Show More Integrations View All 4 Integrations		Integrations AccuSpeechMobile Bright Pattern Cynerio HivePro Uni5 Microsoft SharePoint Microsoft Teams NorthStar Navigator Quickwork Slack Virima WhatsApp Show More Integrations View All 8 Integrations
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