ChaChing.ai vs. springbig Comparison


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About With ChaChing.ai you no longer have to stress about your SMS messages arriving, with our secure messaging platform combined with our AI Smart™ and SecurePIN™ technologies, you can be assured of quick and effective SMS delivery at a fraction of the cost. We have worked with retailers, doctors, service providers, dispensaries, pharmacies and so much more! ChaChing.ai was designed to help those who have had lots of ignored messages or those negatively affected by SHIFT and the vast set of regulations around SMS. We help make sure your messages stay compliant while allowing a whole new suite of creative tools such as custom links, image embeds, text colors and decorations and so much more! Reach out today to discuss potential options or get started on our website.	About The leading cannabis marketing platform. Increase retention, boost revenue, build customer loyalty, & create smarter cannabis marketing campaigns. Dispensary sms loyalty programs are the most effective way to build customer loyalty, increase foot traffic, and boost sales for cannabis companies. By rewarding customers with points for every purchase, you're guaranteed to increase customer retention, keep customers satisfied and turn one-time shoppers into your most loyal customers. Dispensary text message marketing is the easiest and most cost-effective marketing channel for cannabis businesses to advertise to potential customers. By using our FCC compliant dispensary marketing tools to gain insights into each of their customer personas, cannabis businesses are able to better target their customers and personalize their experiences for better results and guaranteed ROI.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Retailers, doctors, service providers, dispensaries, pharmacies and so much more	Audience Cannabis searching for an advanced Customer Loyalty solution
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $50 per month Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 1.0 / 5 ease 1.5 / 5 features 1.5 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews
Pros & Cons from Real Users Pros - Ease of use - Excellent pricing for startups and growing small business - Branding customizations to match your brand - Support and ease of contact Cons - New service so more MVP offering, don't expect every feature on other longer lived competitors (they may cost more as well)	Pros & Cons from Real Users Pros There is really nothing good about the software maybe there was something good 2 years ago, but not memorable. Not professional. Could not fulfill our needs. We cancelled our account and they charged us over $3000 that was unauthorized. Cons Customer service is non-existent billing is all over the place conversion from USD to CAD doesn't always happen taxes are not always included and they tried to go back 12 months and charges us taxes. Not professional. Could not fulfill our needs. We cancelled our account and they charged us over $3000 that was unauthorized Never answered emails. Never would allow us to cancel after they couldn't deliver what they promised.
Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information ChaChing.ai Founded: 2021 United States chaching.ai	Company Information springbig Founded: 2012 United States www.springbig.com
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Categories SMS Marketing Supported	Categories Cannabis Supported Customer Loyalty Supported
Show More Features SMS Marketing Features 2-Way Messaging Not Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Not Supported Mobile Coupons Not Supported Mobile Keywords Not Supported Polls / Voting Not Supported Reporting/Analytics Supported Scheduled Messaging Not Supported Shortcodes Not Supported Text-to-Win Not Supported	Show More Features Customer Loyalty Features Corporate Memberships Not Supported CRM Supported Customer Activity Tracking Supported Discount Management Supported Gift Card System Not Supported Loyalty Card System Supported Member Portal Not Supported Membership Management Supported No-Card Loyalty System Supported Referral Tracking Supported Rewards Management Supported
Integrations BLAZE Not Supported BudTender Not Supported Cova Not Supported Dispense Not Supported Greenline Not Supported Headset Not Supported Jane Not Supported KORONA POS Not Supported Olla Not Supported POSaBIT Not Supported Pandium Not Supported Surfside Not Supported THSuite Not Supported Twilio Supported Show More Integrations View All 1 Integration	Integrations BLAZE Supported BudTender Supported Cova Supported Dispense Supported Greenline Supported Headset Supported Jane Supported KORONA POS Supported Olla Supported POSaBIT Supported Pandium Supported Surfside Supported THSuite Supported Twilio Not Supported Show More Integrations View All 13 Integrations
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