Cerb

Cerb

Webgroup Media
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+

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About

Cerb is a repository for all of your team's contact center data. Create records to keep track of anything else you care about: survey responses, form submissions, customer satisfaction scores, orders, vendors, assets, products, deals, feedback, courses, students, licenses, and so on. Add fields like numbers/decimals, dates, checkboxes, currency, files, coordinates, lists, multiple choice, picklists, record links, URLs, or free text. Still not enough? You can create your own custom fields types. Explore deeply interconnected data with expressive search queries. Need a list of resolved email conversations, to customer support, in the past year, started on a weekday but outside of business hours, by healthcare clients in Europe, who have more than 100 employees, without an active service-level agreement; where the conversation included at least one female executive, had a response that took longer than a week, but didn't have an attached PDF larger than 1MB? Cerb has you covered.

About

RetentionEngine lets you build a cancel flow that captures insights on why your customers are cancelling, works to retain them, and identifies trends across the lifeycles of your customers. Unhappy customers are your greatest source of learning! What didn't work and who didn't it work for? What could change their mind? Can you fix it? All questions that RetentionEngine will help you answer and optimize. 80% of customers report that a business could have done something to keep them before they cancelled. Your customers are your best source of marketing and they talk. If the experience of cancelling is bad, potential customers will hear about it. Churn is on the rise, but RetentionEngine saves you time and saves your revenue. We've done the hard work so you don't have to! Get started via a simple integration with your subscription platform. RetentionEngine is the only no-code, AI-powered, offboarding experience designed to save you customers, time, and revenue.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Work management and automation solution for remote teams

Audience

Merchants and businesses seeking for a solution to increase their customer retention rates and lifetime value

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per seat per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$59 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Webgroup Media
United States
cerb.ai/

Company Information

RetentionEngine
Founded: 2020
www.retentionengine.com

Alternatives

SKA360

SKA360

APPementary

Alternatives

Categories

Collaboration Supported

Categories

Churn Prevention Supported
Customer Retention Supported
Customer Success Supported

Collaboration Features

Brainstorming Not Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Not Supported
Document Management Supported
Project Management Not Supported
Real Time Editing Supported
Task Management Supported
Version Control Not Supported
Video Conferencing Supported

Integrations

Bold Subscriptions Not Supported
Chargebee Not Supported
Cratejoy Not Supported
Recharge Not Supported
Recurly Not Supported
Shopify Not Supported
Slaask Supported
Stay AI Not Supported
Stripe Not Supported
WooCommerce Not Supported
Wufoo Supported
Zapier Supported

Integrations

Bold Subscriptions Supported
Chargebee Supported
Cratejoy Supported
Recharge Supported
Recurly Supported
Shopify Supported
Slaask Not Supported
Stay AI Supported
Stripe Supported
WooCommerce Supported
Wufoo Not Supported
Zapier Not Supported
Claim Cerb and update features and information
Claim Cerb and update features and information
Claim RetentionEngine and update features and information
Claim RetentionEngine and update features and information