Cerb

Cerb

Webgroup Media
+
+

Related Products

  • Rent Manager
    966 Ratings
    Visit Website
  • D&B Hoovers
    1,209 Ratings
    Visit Website
  • Time Management from ISGUS
    16 Ratings
    Visit Website
  • Juspay
    15 Ratings
    Visit Website
  • Kevel
    96 Ratings
    Visit Website
  • AddSearch
    140 Ratings
    Visit Website
  • Convesio
    55 Ratings
    Visit Website
  • Visual Planning
    88 Ratings
    Visit Website
  • TurboTenant
    743 Ratings
    Visit Website
  • Jotform
    7,972 Ratings
    Visit Website

About

Cerb is a repository for all of your team's contact center data. Create records to keep track of anything else you care about: survey responses, form submissions, customer satisfaction scores, orders, vendors, assets, products, deals, feedback, courses, students, licenses, and so on. Add fields like numbers/decimals, dates, checkboxes, currency, files, coordinates, lists, multiple choice, picklists, record links, URLs, or free text. Still not enough? You can create your own custom fields types. Explore deeply interconnected data with expressive search queries. Need a list of resolved email conversations, to customer support, in the past year, started on a weekday but outside of business hours, by healthcare clients in Europe, who have more than 100 employees, without an active service-level agreement; where the conversation included at least one female executive, had a response that took longer than a week, but didn't have an attached PDF larger than 1MB? Cerb has you covered.

About

Collect.chat is always ready to answer any of your customers' questions. It doesn't need breaks, coffee breaks, or even lunch breaks! The Collect.chat bot will be with you all the time - day and night, weekday and weekend, all year round! No matter how many customers you have, Collect.chat can take care of them all! Along with never-ending patience and politeness, Collect.chat will provide customers with a tailored experience each time they visit your website! Since our chatbot is constantly interacting with visitors proactively, they are more likely to enter their information. We provide you with insights about the conversion along with their data! You'll save on acquisition costs as Collect.chat will cut down the time and money spent on sourcing for leads, which often leads to disappointed customers and wasted money. The chatbot qualifies and converts your visitors into customers by engaging them in a conversation rather than filling boring forms.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Work management and automation solution for remote teams

Audience

Businesses searching for a solution to improve their services and increase sales

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per seat per month
Free Version
Free Trial

Pricing

$14.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Webgroup Media
United States
cerb.ai/

Company Information

Collect.chat
Founded: 2017
India
collect.chat

Alternatives

Alternatives

SKA360

SKA360

APPementary
Conferbot

Conferbot

Netraga

Categories

Categories

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Forms Automation Features

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

Wufoo
Zapier
AWeber
Easyflow
Google Analytics
HelpShelf
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Pipedrive
Salesforce
Slaask
Stackreaction

Integrations

Wufoo
Zapier
AWeber
Easyflow
Google Analytics
HelpShelf
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Pipedrive
Salesforce
Slaask
Stackreaction
Claim Cerb and update features and information
Claim Cerb and update features and information
Claim Collect.chat and update features and information
Claim Collect.chat and update features and information