Two Cents

Two Cents

M: Digital
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About

Cents is the industry-leading all-in-one point of sale (POS) and business management system for laundromats and dry cleaners. With over 1,000 customers, Cents is focused on providing owners and operators with all the tools they need to grow their business while giving their customers and community an unforgettable experience. Cents empowers laundromats and dry cleaners with: - Industry-leading Point of Sale (POS) - Business and Employee Management - Pickup and Delivery Management - Payment Systems and Machine Integration - 24/7 Customer Support and Success "When we launched on-demand laundry pickup and delivery through Cents, it was such a pivotal moment for us as a small operator. We've seen 40-50 new customers every month!" - Ariana Roviello, Owner of Laundré Enter into a new and empowering understanding of your business with a platform that effectively manages everything. Learn how Cents can work for you. Schedule a demo.

About

Two Cents is a hosted website feedback tool that adds a widget to a site with a script tag. Visitors can submit bug reports, ideas, questions, star reviews, or answers to questions set for specific pages. A web inbox organizes messages with page, browser, device, screen-size, and language details; bug reports may include console errors and screenshots. Teams can review and track submissions, then export responses as CSV or JSON. The widget's color, theme, font, and button wording are customizable. It supports English, French, Dutch, German, and Spanish. Email alerts are available, while instant Slack and Discord notifications are included on Pro. The free plan covers one site and 25 messages per month; paid plans support additional sites. Two Cents is intended for site owners, makers, UX researchers, and agencies collecting direct visitor feedback.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Laundromat businesses requiring a software solution designed to manage all their operations

Audience

Makers, UX researchers, agencies, small teams, anyone who wants to improve their website quickly

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

Monthly fixed price subscription model
Free Version Not Supported
Free Trial Not Supported

Pricing

$15/month
Free plan: one site and 25 messages per month to read. Pro: $15/month billed monthly for three sites, with unlimited messages and instant email, Slack, and Discord notifications. Prices exclude applicable sales tax and VAT.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.9 / 5
features 4.7 / 5
design 4.6 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Feature rich - Customer history, dashboard, daily results, etc. Easy to set-up and change. SMS enabled tool for customer contact. Delivery enabled - DoorDash or inhouse drivers. Easy to learn for non-techie team. Support. Constant improvement/roadmap updates.
  • - Ease of use - Payment process - Customer support - Learning resources - Multiple services - Pickup and delivery
  • - Effectiveness - Speed - Easy to learn POS - 24/7 Customer Service And of course Taylor!!!!!!!!!!!
  • I am a new Laundry owner. We researched and chose Cents as it was a new up and coming company. We were impressed from the start. Every aspect from our first consultation to product set up and installation was top notch. Great customer service and follow through every step of the way. Highly recommend Cents.
  • Fantastic and patient customer service with tech challenged people and staff. Product excellent. Allows us to monitor and check growth, track sales and and improve customer service to clients. It also available to communicate to clients IN SPANISH!

Cons

  • Relatively young platform, so sometimes a little buggy, but quick to address it. Pricey.
  • - Intake flow - Dry cleaning - Order minimums - Pricing modifiers
  • -Wish we could speak to DoorDash directly -Need an iOS App!!
  • So far we gave no complaints regarding their products or services.
  • Cents is a new company so there are services that I would like that they don’t have yet. Their CEO loves feedback though and has implemented several changes I’ve requested though so I feel like it’s really more of a plus than a negative.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Cents
Founded: 2019
United States
www.trycents.com

Company Information

M: Digital
Founded: 2018
Belgium
twocentsbox.com

Alternatives

Alternatives

ChatBouncer

ChatBouncer

ChatBouncer (ZynVoss LLC)

Categories

Dry Cleaning Supported
Point of Sale Supported

Categories

Customer Feedback Supported

Dry Cleaning Features

Barcoded Garments Supported
Customer Accounts Supported
Email Marketing Not Supported
Employee Management Supported
Point of Sale (POS) Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Not Supported
Gift Card Management Supported
Loyalty Program Not Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Integrations

Discord Not Supported
Slack Not Supported

Integrations

Discord Supported
Slack Supported
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