ServiceManager

ServiceManager

ServiceCentral Technologies
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About

Create multiple product sizes, colors or any variations you need and edit them all in one view. Bundle products together to form new products like gift baskets, or split one product into many like wine by the bottle or glass. Insert existing item barcodes or print new ones. Effortlessly add products to sales, purchase orders, stock-takes or supplies returns with a USB or Bluetooth barcode scanner. View a list of repair tickets with customer information, employee name, price and the notes taken during the repair. The Repair System allows you to capture a customer's signature before and after the repair has been picked up or delivered. Create your own individual repair policy that can be different from that of the sales or bill payments policy. Not every customer can pay for a repair job all at once. Now you can collect the payments in installments. Capture the password or android pattern of the repair device at the time of creating the receipt.

About

ServiceManager is a cloud-based, comprehensive service management platform that is fully configurable for any business managing the after-sales service and repair of products in any industry. It provides a configurable workflow management system and a powerful set of reporting tools. Whether ServiceManager is implemented as a point solution or used to support end-to-end returns, service and repair, the platform enables seamless workflow and reporting across the entire service organization.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

All-in-one solution for wireless retailers

Audience

OEMs, Insurers, Third Party Logistics, and Service Depots

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$80 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CellSmart POS
Founded: 2009
United States
www.cellsmartpos.com

Company Information

ServiceCentral Technologies
Founded: 1991
United States
www.servicecentral.com

Alternatives

Alternatives

LOCATE Inventory

LOCATE Inventory

New Tack Inc.
RepairQ

RepairQ

ServiceCentral Technologies
Rain Point of Sale

Rain Point of Sale

Rain Retail Software
Nural ASM

Nural ASM

Nural
INControl

INControl

Tracer Workflow
Workheld

Workheld

Workheld GmbH

Categories

Categories

Inventory Management Features

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Point of Sale Features

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
eCommerce Integration
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management

Retail Management Features

Commission Management
CRM
eCommerce
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management

Inventory Management Features

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Asset Tracking Features

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Inventory Control Features

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
Serial Number Tracking
SKU / UPC Codes
Supplier Management

Order Management Features

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Packaging Features

3D Modeling
Asset Library
Drafting
For Manufacturers
In-Store Visualization
Inventory Management
Palletization
Quotes / Estimates
Specification Management

Supply Chain Management Features

Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management

Warranty Management Features

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Work Order Features

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Workflow Management Features

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Integrations

Google Authenticator
JD Edwards EnterpriseOne
Oracle Fusion Cloud ERP
QuickBooks Online

Integrations

Google Authenticator
JD Edwards EnterpriseOne
Oracle Fusion Cloud ERP
QuickBooks Online
Claim CellSmart POS and update features and information
Claim CellSmart POS and update features and information
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Claim ServiceManager and update features and information