Caresoft vs. Sunwave Comparison


Caresoft	Sunwave Sunwave Health	+	+
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About We provide software for the Mental Health, Home Care, Senior Living and Child Development industry. We have over a dozen years of experience and understand how difficult it is to provide great treatment to individuals as well as accurate reporting to their families and the state. Our goal is to help Group Home, Day Program, Senior Living and Educational Programs increase their effectiveness in treatment while saving time and reducing costs. Give us your mandatory forms and our CareSoft professionals can build and import your documents into CareSoft. In doing so, this will eliminate unnecessary training and it also tailors the software to fit your agency. Simply scan and upload your forms and we do the rest. Our cost sensitive fee is $50 per hour to import your forms and most forms take 3-7 hours to import and we can have your forms completed in 2-4 weeks.	About Sunwave Health (Sunwave) drives healthy results for mental health and Substance Use Disorder treatment providers through a fully integrated solution that supports the entire treatment journey. Sunwave supports traditional capabilities provided by CRM, EMR, RCM, HR, and billing solutions. But we go further to ensure results. As the only 4th generation, fully integrated treatment journey platform, we drive outcomes using complete analytics, on-demand intelligence, and intuitive reporting. There is a reason we are the highest rated in customer satisfaction. See for yourself. With Sunwave, mental health and Substance Use Disorder treatment providers can attract more qualified patients, accelerate the admissions process, improve care coordination, drive length of stay, improve revenue, and optimize clinical resources.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Group homes and adult residential facilities seeking a solution to improve their operations	Audience Mental Health Treatment Providers, Substance Use Disorder/Addiction Treatment Providers, Behavioral Health,
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $9.95 per month Free Version Not Supported Free Trial Supported	Pricing Contact us for custom pricing Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.5 / 5 ease 4.5 / 5 features 4.6 / 5 design 4.5 / 5 support 4.9 / 5 Read all reviews
	Pros & Cons from Real Users Pros Amazing support. I always get my questions answered and they always figure out a way to execute the vision I have for our program. I have to admit, I have been using K* for many years prior to this position. When first introduced to Sunwave, I was not a fan as I was so accustomed to K. The previous EMR's I have used do not come close to either of these systems. I have now used it for several months and am a huge fan. Especially now that I am able to work on the forms to create an ease of the workflow. This is much easier to do in Sunwave than in K**. The functionality is much easier across the board as well. I also appreciate that Sunwave continues to work on not only making things user friendly, but also keeping up with the times and utilizing technologies that are within Sunwave. Great job. This is one of the easiest and most user friendly EMR's I have used to date. They made the set up and implementation easy. Alex was a no pressure salesman who simply put a solution in front of us. Our implementation specialist Heather was amazing and very attentive to our needs and goals as well as our wish list. The reporting capability is the best I have seen in the industry. Every note can be audited easily before executing Billing. Customer support is always available and responsive. I’d just say like I consult for licensing/accreditation and work with several products and Sunwave is by far my favorite bc of user interface, support, and reporting versatility. Cons Sometimes navigating the system is difficult. Once I get the support, it all makes sense. Still getting use to reading the MAR's and would like to see improvements made in this area, but I am adapting. I wanted to integrate some of my other software. The only con here is the cost for the monthly integration of an API. Updating certain fields can impact historical data when running reports. I don't see many negatives with this particular EMR software. It is easy to use and a value add to any organization who utilizes it.
Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Caresoft United States caresoft.us	Company Information Sunwave Health United States www.sunwavehealth.com
Alternatives DocTract	Alternatives AZZLY
Momentum EHR Momentum Healthware	Behave Health
Senior Sign	Foothold Foothold Technology
RCFE Compliance Solutions	Opus
PALs PALs Software View All	Kipu Kipu Systems View All
Categories Assisted Living Supported Mental Health Supported	Categories Behavioral Health Supported Care Coordination Supported Electronic Medical Records (EMR) Supported Mental Health Supported Therapy Supported
Mental Health Features Appointment Reminders Not Supported Appointment Scheduling Not Supported Assessment & Treatment Plans Supported Billing & Invoicing Supported Claims Management Not Supported E-Prescribing Not Supported EDI Not Supported EMR / EHR Not Supported HIPAA Compliant Supported Inpatient / Residential Not Supported Multi-Provider Practice Not Supported Patient Portal Not Supported Personnel Management Not Supported Progress Notes Supported Single Provider Practice Not Supported Show More Features Assisted Living Features Admissions Management Not Supported Billing & Invoicing Supported Building Maintenance Not Supported Care Planning Supported Event / Activities Planning Not Supported Incident Management Supported Marketing / Lead Management Not Supported Meal / Nutrition Management Not Supported Medical Records Not Supported Medication Tracking Supported New Resident Assessment Not Supported Resident Info Management Supported Scheduling Not Supported Staff Management Supported Work Order Management Not Supported	Mental Health Features Appointment Reminders Supported Appointment Scheduling Supported Assessment & Treatment Plans Supported Billing & Invoicing Supported Claims Management Supported E-Prescribing Supported EDI Supported EMR / EHR Supported HIPAA Compliant Supported Inpatient / Residential Supported Multi-Provider Practice Supported Patient Portal Supported Personnel Management Supported Progress Notes Supported Single Provider Practice Not Supported
Integrations Authorize.Net Not Supported CTM Not Supported CallRail Not Supported Circle Health Not Supported Five9 Not Supported Medsender Not Supported Salesforce Not Supported Service Center Not Supported Stripe Not Supported Twilio Not Supported WordPress Not Supported Show More Integrations	Integrations Authorize.Net Supported CTM Supported CallRail Supported Circle Health Supported Five9 Supported Medsender Supported Salesforce Supported Service Center Supported Stripe Supported Twilio Supported WordPress Supported Show More Integrations View All 11 Integrations
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