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About

Carefeed is your all-day, everyday advantage in senior living and long-term care. Our platform helps communities replace paperwork, spreadsheets, and multiple point solutions with one easy-to-use platform, so every role has the information and resources they need, every day. Built for senior care, Carefeed works seamlessly with EHRs and HRIS platforms to reduce manual work, improve communication, and give staff more time for residents. From admissions to daily care, we connect teams, families, and residents through role-specific tools that make work easier and care more personal. Trusted by thousands of communities, Carefeed delivers measurable time savings, easy onboarding, and a platform that grows with your needs. We help senior care teams stay organized, lighten workloads, and focus on what matters most, caring for residents and supporting families.

About

InTouchLink offers robust senior living solutions (calendar, menus, activities, maintenance) for senior care communities in North America. Built on top-notch technology, InTouchLink aims to enhance communication between senior living operators and residents. Fast, efficient, and easy-to-use, InTouchLink makes communication simple with its dedicated, 24×7, building-wide TV Channel with easily managed activities, menus and photos; increases operational efficiencies through easy content management, service exchange, menu, and calendar management; and enhances resident satisfaction through ongoing surveys.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Senior living and long-term care owner/operators and staff.

Audience

Senior care communities in North America

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

We'd love to share our pricing with you directly.
Free Version Not Supported
Free Trial Not Supported

Pricing

Core Platform available at scalable monthly subscription, with optional module add-ons available at any time.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.5 / 5
design 4.9 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • This has made billing a breeze. The program is very user friendly and easy to use. It is easy for me to walk users through the process over the phone. Love the convenience.
  • Easy to access and understand. Many different products and information to be able to learn and expand knowledge of using the program.
  • ease of use, tab placement makes finding information convenient, information easy to find, customer service is wonderful, always solving problems quickly
  • love the ease of use. easy to make curriculums for staff education. able to see who has competed education at a glance.
  • easy way to text staff and residents' family members, easy way so if you don't have a work phone you can use Carefeed.

Cons

  • Our residents and their family members are older and not very computer savvy. I am finding it difficult to get them to trust this process
  • I am new to using the program. At this point I do not have any cons.
  • census line options/views. payor tree seems simplistic and hard to understand, options are not always clear, or selections are not always available. this maybe more of an administrative/set up issue than an actual product issue
  • I don't have much in this area. There was a couple of times that the videos would not plan on a staff members phone, that may have been user error and was easy to fix by closing out applications.
  • n/a, I have no cons for this really do like using this website.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Carefeed
Founded: 2020
United States
carefeed.com

Company Information

InTouchLink
Founded: 2008
Canada
www1.intouchlink.com

Alternatives

Alternatives

Categories

Assisted Living Supported
Long Term Care Supported

Categories

Assisted Living Supported
Long Term Care Supported
Nursing Home Supported

Assisted Living Features

Admissions Management Not Supported
Billing & Invoicing Not Supported
Building Maintenance Supported
Care Planning Supported
Event / Activities Planning Supported
Incident Management Not Supported
Marketing / Lead Management Supported
Meal / Nutrition Management Supported
Medical Records Not Supported
Medication Tracking Not Supported
New Resident Assessment Not Supported
Resident Info Management Supported
Scheduling Supported
Staff Management Supported
Work Order Management Supported

Long Term Care Features

Claims Management Not Supported
Clinical Care Not Supported
EHR Not Supported
Electronic Health Record Not Supported
For Home Care Providers Not Supported
For Nursing Homes Supported
Geriatric Care Supported
MDS Review Not Supported
Patient Records Not Supported
Staff Scheduling Not Supported

Food Service Management Features

Costing Not Supported
For Cafeterias Supported
For Healthcare Facilities Supported
Free / Reduced Meals Not Supported
Inventory Management Not Supported
Menu Planning Supported
Nutritional Analysis Not Supported
Online Payments / Funding Not Supported
Point of Sale (POS) Not Supported
Purchasing Not Supported
Recipe Management Not Supported
Schools Not Supported
Tray Tracking Not Supported

Nursing Home Features

Billing & Invoicing Not Supported
Charting Not Supported
Electronic Signature Not Supported
Incident Management Not Supported
Meal / Nutrition Management Supported
Medication Tracking Not Supported
Patient Intake Not Supported
Referral Management Not Supported
Scheduling Not Supported

Integrations

ALIS Supported
ECP Supported
Eldermark Supported
MatrixCare Supported
Netsmart Homecare Supported
Paycor Supported
PointClickCare Supported
ServingIntel Not Supported
UKG Pro Supported
Yardi EHR Supported

Integrations

ALIS Not Supported
ECP Not Supported
Eldermark Not Supported
MatrixCare Not Supported
Netsmart Homecare Not Supported
Paycor Not Supported
PointClickCare Not Supported
ServingIntel Supported
UKG Pro Not Supported
Yardi EHR Not Supported
Claim Carefeed and update features and information
Claim Carefeed and update features and information
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Claim InTouchLink and update features and information