ClientTrack

ClientTrack

Eccovia Solutions
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About

Effectively manage your NDIS participants' goals, care needs, schedules, quotes, and contracts, all while ensuring they are empowered and in control of their care outcomes and goals. CareVision makes tracking goals and action plans, and integrating them into your workflows easy and effective. With the goals shared with teams and client care circles, you are able to engage and empower your participants to report on their goals and track progress toward attaining them. Our goals model scales well as you care for and support more and more participants our goals engine helps you stay on top of them all with trend reporting, and boundary alerting. With quoting and budgeting, that is integrated with your client care and service plans, CareVision streamlines your client onboarding and reduces the time to first service. Our service review and self-audit capability allow your teams to audit and optimize billing and claiming every day.

About

The ClientTrack Care Coordination platform connects community-based systems of care with streamlined data collection, access to real-time information, and reporting tools to track outcomes and outputs. As your programs expand and change, ClientTrack grows with you. ClientTrack is an advanced care coordination platform that is designed to break down barriers so that providers can put patients at the center of their own care. When you buy a solution that your organization will rely on for years to come, you want to be sure that it will be able to change and grow as your organization changes and grows. The future is unpredictable, and your organization’s needs five years down the line might not be identical to your needs today, but because the ClientTrack Care Coordination Platform is purpose-built for customization and adaptability, you can rest assured it will be as reliable and helpful in the future as it is today.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations requiring a solution to manage their client care and service plans, while improving quoting and budgeting

Audience

Businesses searching for a case management software

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.5 / 5
ease 3.5 / 5
features 3.0 / 5
design 2.5 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • *Lots of features, customer service is fast and friendly people. *Loved the app. It was very user-friendly for my team. *Calculate the kms and time travel between the clients. *Manage the client's funds and balances.
  • Can't think of much it does well. It performs most functions to an mediocre level, then again, most programs should pass a basic functionality test before release.

Cons

  • The setup requires lots of assistance, but with CareVision support, once it is completed, everything will work perfectly.
  • Poor customer service, feel ignored despite best efforts at making contact and taking the time to screenshot and accurately describe the issue encountered. 1.Swap over from prior OS lost all patient notes 2. Patient budgets were all wrong 3. Scheduling is a nightmare 4. Lose patient confidence 5. Reputation damage 6. Staff morale reduced 7. Colour of OS not customisable you MUST be happy with pink despite accessibility issues of such a colour. 8. Not compatible with Windows programs, unsure if others have issues 9. Waste staff hours on clunky OS

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CareVision
Australia
carevision.com/ndis-software/

Company Information

Eccovia Solutions
Founded: 1983
United States
eccovia.com/clienttrack/

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Categories

Human Services Supported

Categories

Care Coordination Supported
Human Services Supported
Mental Health Supported
Therapy Supported

Human Services Features

Case Management Supported
Certification & Licensing Not Supported
Child Welfare Management Supported
Document Management Supported
Reporting & Statistics Supported
Scheduling Not Supported
Time Tracking Supported
Training Management Supported

Mental Health Features

Appointment Reminders Not Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Supported
Billing & Invoicing Supported
Claims Management Supported
E-Prescribing Not Supported
EDI Not Supported
EMR / EHR Supported
HIPAA Compliant Supported
Inpatient / Residential Supported
Multi-Provider Practice Supported
Patient Portal Supported
Personnel Management Not Supported
Progress Notes Supported
Single Provider Practice Not Supported

Patient Case Management Features

Activity Tracking Supported
Assessment Notes Supported
Billing & Invoicing Supported
Calendar Management Supported
Candidate Identification Supported
Case List Management Supported
Eligibility Verification Supported
HIPAA Compliant Supported
Medical History Records Supported
Patient Records Supported
Referral Management Supported
Treatment Planning Supported

Integrations

No info available.

Integrations

No info available.
Claim CareVision and update features and information
Claim CareVision and update features and information
Claim ClientTrack and update features and information
Claim ClientTrack and update features and information