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About

CareStack is an all-in-one cloud-based dental practice management system to manage the administrative and clinical needs of a growing enterprise via centralization, automation, and analytics. CareStack’s practice management software helps you manage your practice in a clean, easy-to-use interface. Its HIPAA-compliant, integrated modules include patient engagement, scheduling, telehealth conferencing, charting, automated two-way reminders, claims & billing, and business analytics. Simply put, CareStack is rewriting the rules of what an intelligent solution should look like for dentistry - for groups, DSO's and solo practices

About

Use Core Practice to plan your schedules, manage patient records or gain business insights on your practice’s performance & more, all in the cloud. Core Practice makes running your dental practice easy, fast and secure. Make better-informed decisions from anywhere on any device. With a dedicated Customer Success Manager that will work with you throughout the process, we ensure that switching to Core Practice is quick, easy and secure throughout the migration. We’ll train each user on how to best use Core Practice for your clinic. Industry-standard enterprise-level security with comprehensive audits, 24/7 monitoring, and automatic back-ups stored in multiple facilities. We have state-of-the-art data centers (99% up-time) and you get regular software updates instantly! Get help fast from a real person using our phone support with our easy-to-use 24/7 helpdesk system.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Dental practices of all sizes

Audience

Dentists seeking a solution to plan their schedules, manage patient records and gain business insights on their practice’s performance

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$698
CareStack clients are billed on the basis of the number of users with active logins. Contact CareStack for more information on pricing.
Free Version Supported
Free Trial Supported

Pricing

$240.00/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 3.7 / 5
ease 4.7 / 5
features 4.0 / 5
design 4.0 / 5
support 3.7 / 5

Pros & Cons from Real Users

Pros

  • - Easy to Use - Built in texting and email is awesome - Claim Control Center is very unique and helps easy tracking of claims - Their support is very good - I don't have to wait for others to leave before I lock my chart - We use the online scheduler and patients like it

Cons

  • I haven't really seen any cons. Some friends feel that they could use more colors, but I never had a problem with it.

Pros & Cons from Real Users

Pros

  • Simple cloud based software which does basic things that server based softwares did. Few features like sterilisation logging are unique to it compared to others I have checked out.
  • The best SaaS Practice Management System for dentists in Australia. Easy to use with clean look Online booking integration with website SMS reminders, lab module, steri module Integration with medipass, Hicaps, Tyro, Smile right, hotdocs,.....
  • So easy to use. Voice to Text notes make life easy. SMS chat. Cloud based SAAS Model so can access anywhere. Security is strong with ISO 27001.

Cons

  • A lot. Firstly the support - terrible support team who has no idea about the their own software. They don't provide you any account manager. So you have to depend on these very unskilled support people who are more like chatbots replying with generic answers mostly. And you will have to get in touch with this team frequently as the software is full of problems. Worst is that during my 3 years with them they did not improve much. Many of the features are half done. We were told in our third year not to use one feature (which we reported was inaccurate) as it never worked from the beginning, Why is it still there then? They keep boasting product updates, but we never got them. And no mention of how to get them as well. Surprisingly their team also doesn't know and those who know are surprised why we do not have it. Lastly, they try to trap you by not letting you access your own data when you decide to move. We are moving to new software and they provided us incomplete data with excuses for not providing the rest. Still going through the pain with no result.
  • Only in cloud version currently no server based solution
  • Too easy to use. The Core Practice is always improving and coming out with new features.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

CareStack
Founded: 2015
United States
www.carestack.com

Company Information

Core Practice
Founded: 2014
Australia
www.corepractice.com.au

Alternatives

Alternatives

Curve Hero

Curve Hero

Curve Dental
OraCore AI

OraCore AI

OraCore AI, LLC
Denticon

Denticon

Planet DDS
DOX|Pedo

DOX|Pedo

KSB Dental
DentiMax

DentiMax

DentiMax Dental Software
SOTA Image

SOTA Image

Sota Imaging
Dovetail

Dovetail

Dovetail Dental Software

Categories

Dental Supported
Dental Charting Supported
Dental Imaging Supported
Patient Scheduling Supported

Categories

Dental Supported

Dental Features

Appointment Management Supported
Appointment Reminders Supported
Claims Management Supported
Clinical Charting Supported
Imaging Supported
Inventory Management Supported
Patient Account Management Supported
Patient Billing Supported
Patient Records Management Supported
Treatment Planning Supported

Dental Charting Features

Appointment Management Supported
For Veterinary Supported
Hands-Free Charting Supported
Orthodontic Charting Supported
Progress Notes Supported
Treatment Planning Supported

Dental Imaging Features

2D Imaging Supported
Calibration Management Supported
Data Import / Export Supported
Image Analysis Supported
Treatment Planning Supported
Video Support Supported

Patient Scheduling Features

Analytics/Reporting Supported
Approval Process Control Supported
HIPAA Compliant Supported
Mobile Access Not Supported
Notifications/Alerts Supported
Online Scheduling Supported
Patient Communications Supported
Patient Intake Supported
Patient Portal Supported
Patient Records Management Supported
Payment Processing Supported
Reminders Supported
SMS Messaging Supported

Dental Features

Appointment Management Supported
Appointment Reminders Supported
Claims Management Supported
Clinical Charting Supported
Imaging Supported
Inventory Management Supported
Patient Account Management Supported
Patient Billing Supported
Patient Records Management Supported
Treatment Planning Supported

Integrations

Apteryx XVWeb Supported
CARESTREAM RIS Supported
Clero Supported
DEXIS Eleven Supported
DentalXChange Supported
Dentomation Supported
Dolphin Management Supported
DoseSpot Supported
Heidi Health Supported
Jive Supported
MYOB Not Supported
Mango Voice Supported
RingCentral Automatic Call Recording Supported
SOTA Cloud Supported
Swell Supported
Xero Not Supported

Integrations

Apteryx XVWeb Not Supported
CARESTREAM RIS Not Supported
Clero Not Supported
DEXIS Eleven Not Supported
DentalXChange Not Supported
Dentomation Not Supported
Dolphin Management Not Supported
DoseSpot Not Supported
Heidi Health Not Supported
Jive Not Supported
MYOB Supported
Mango Voice Not Supported
RingCentral Automatic Call Recording Not Supported
SOTA Cloud Not Supported
Swell Not Supported
Xero Supported
Claim CareStack and update features and information
Claim CareStack and update features and information
Claim Core Practice and update features and information
Claim Core Practice and update features and information