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About

CareStack is an all-in-one cloud-based dental practice management system to manage the administrative and clinical needs of a growing enterprise via centralization, automation, and analytics. CareStack’s practice management software helps you manage your practice in a clean, easy-to-use interface. Its HIPAA-compliant, integrated modules include patient engagement, scheduling, telehealth conferencing, charting, automated two-way reminders, claims & billing, and business analytics. Simply put, CareStack is rewriting the rules of what an intelligent solution should look like for dentistry - for groups, DSO's and solo practices

About

Use Core Practice to plan your schedules, manage patient records or gain business insights on your practice’s performance & more, all in the cloud. Core Practice makes running your dental practice easy, fast and secure. Make better-informed decisions from anywhere on any device. With a dedicated Customer Success Manager that will work with you throughout the process, we ensure that switching to Core Practice is quick, easy and secure throughout the migration. We’ll train each user on how to best use Core Practice for your clinic. Industry-standard enterprise-level security with comprehensive audits, 24/7 monitoring, and automatic back-ups stored in multiple facilities. We have state-of-the-art data centers (99% up-time) and you get regular software updates instantly! Get help fast from a real person using our phone support with our easy-to-use 24/7 helpdesk system.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Dental practices of all sizes

Audience

Dentists seeking a solution to plan their schedules, manage patient records and gain business insights on their practice’s performance

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$698
CareStack clients are billed on the basis of the number of users with active logins. Contact CareStack for more information on pricing.
Free Version
Free Trial

Pricing

$240.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 3.7 / 5
ease 4.7 / 5
features 4.0 / 5
design 4.0 / 5
support 3.7 / 5

Pros & Cons from Real Users

Pros

  • - Easy to Use - Built in texting and email is awesome - Claim Control Center is very unique and helps easy tracking of claims - Their support is very good - I don't have to wait for others to leave before I lock my chart - We use the online scheduler and patients like it

Cons

  • I haven't really seen any cons. Some friends feel that they could use more colors, but I never had a problem with it.

Pros & Cons from Real Users

Pros

  • Simple cloud based software which does basic things that server based softwares did. Few features like sterilisation logging are unique to it compared to others I have checked out.
  • The best SaaS Practice Management System for dentists in Australia. Easy to use with clean look Online booking integration with website SMS reminders, lab module, steri module Integration with medipass, Hicaps, Tyro, Smile right, hotdocs,.....
  • So easy to use. Voice to Text notes make life easy. SMS chat. Cloud based SAAS Model so can access anywhere. Security is strong with ISO 27001.

Cons

  • A lot. Firstly the support - terrible support team who has no idea about the their own software. They don't provide you any account manager. So you have to depend on these very unskilled support people who are more like chatbots replying with generic answers mostly. And you will have to get in touch with this team frequently as the software is full of problems. Worst is that during my 3 years with them they did not improve much. Many of the features are half done. We were told in our third year not to use one feature (which we reported was inaccurate) as it never worked from the beginning, Why is it still there then? They keep boasting product updates, but we never got them. And no mention of how to get them as well. Surprisingly their team also doesn't know and those who know are surprised why we do not have it. Lastly, they try to trap you by not letting you access your own data when you decide to move. We are moving to new software and they provided us incomplete data with excuses for not providing the rest. Still going through the pain with no result.
  • Only in cloud version currently no server based solution
  • Too easy to use. The Core Practice is always improving and coming out with new features.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CareStack
Founded: 2015
United States
www.carestack.com

Company Information

Core Practice
Founded: 2014
Australia
www.corepractice.com.au

Alternatives

Alternatives

Curve Hero

Curve Hero

Curve Dental
OraCore AI

OraCore AI

OraCore AI, LLC
Denticon

Denticon

Planet DDS
DOX|Pedo

DOX|Pedo

KSB Dental
DentiMax

DentiMax

DentiMax Dental Software
Dovetail

Dovetail

Dovetail Dental Software
SOTA Image

SOTA Image

Sota Imaging

Categories

Categories

Dental Features

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Dental Charting Features

Appointment Management
For Veterinary
Hands-Free Charting
Orthodontic Charting
Progress Notes
Treatment Planning

Dental Imaging Features

2D Imaging
Calibration Management
Data Import / Export
Image Analysis
Treatment Planning
Video Support

Patient Scheduling Features

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Dental Features

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Integrations

Apteryx XVWeb
CARESTREAM RIS
DEXIS Eleven
DentalXChange
Dentomation
Dolphin Management
DoseSpot
Heidi Health
Jive
MYOB
Mango Voice
RingCentral Automatic Call Recording
SOTA Cloud
Swell
Xero

Integrations

Apteryx XVWeb
CARESTREAM RIS
DEXIS Eleven
DentalXChange
Dentomation
Dolphin Management
DoseSpot
Heidi Health
Jive
MYOB
Mango Voice
RingCentral Automatic Call Recording
SOTA Cloud
Swell
Xero
Claim CareStack and update features and information
Claim CareStack and update features and information
Claim Core Practice and update features and information
Claim Core Practice and update features and information