CareOS

CareOS

CareOS (Byte River Ltd)
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About

CareOS is care management software for UK home care providers. It brings rostering and scheduling, care planning, digital medication records (eMAR), a carer mobile app with visit check-in and notes, a family portal, payroll and invoicing, and CQC-ready records together in one platform. Providers use CareOS to run domiciliary care, supported living and live-in care services, replacing paper and spreadsheets with a single system that keeps care records, rotas and compliance evidence in one place. Pricing is a simple per-client rate. Available as a web app for office staff plus iOS and Android apps for carers. Built in Bristol by Byte River Ltd.

About

Carecenta is a web-based business management software solution for adult day care, home care, and home infusion service providers. Offering an integrated suite of applications for scheduling and HR, billing and payroll, and control and reporting, Carecenta helps users automate their daily routine tasks, streamline and minimizing visit-to-payment cycle, and improve the lives of patients, coordinators, and caregivers. Other features electronic visit verification, real-time attendance monitoring, over 150 real-time reports, bullet-proof HR regulation compliance, instant billing with 100% accuracy, mobile-friendly access, human error and fraud protection, automated payment consolidation, among others.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

UK home care (domiciliary), supported living and live-in care providers

Audience

Carecenta is perfectly suited for home care agencies, social adult day care facilities, hospices, home infusion companies, assisted living, and nursing homes.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

£9/client/month (min. £100/mon
Per-client pricing, no per-user or per-carer fees. From £9 per client per month on a 24-month agreement, or £10 per client per month on 12 months, with a £100 per month minimum. Onboarding and data migration from your previous system are included. Full pricing is published on the CareOS website.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 1.3 / 5
features 1.0 / 5
design 1.3 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Never got to find out as I never got my concerns addressed. And I never got to discuss any of this either salesperson.
  • The service was ok but Demetrius and Lisa are very unprofessional. They were discussing the bill with my staff members and if they can do that with staff who knows what they will do with my clients. I am happy to be done and gone.
  • Nothing. We have paid for a year but are currently using a spreadsheet!

Cons

  • I discussed program with Jeffrie, a sales person. I signed on and paid 499,00 onboard fee. Next day I had a few concerns and questions and reached out to Jeff. He never responded to my calls or e mail. I took that as a major red flag. I immediately notified Jeffrey, as well as billing and customer service of my intent to exercise three day intent to cancel. No work had been done on my acct. To this day I cannot get anyone to talk to me and they have not refunded my 499 bucks. They also go by name Daycenta. Not sure what that is about. Just want to warm you to be very wary of this company Why take someone’s money when you have done nothing to earn it. And why not return calls to answer questions? The only person who is at all professional was Lisa in customer service.
  • Doesn’t have any sense of privacy or respect. It’s not about a bill, it’s about pricy and security. You don’t know who is on the other side of that phone!
  • Everything . We have paid for a year but are currently using a spreadsheet!

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CareOS (Byte River Ltd)
Founded: 2022
United Kingdom
careos.uk

Company Information

Carecenta
Founded: 2013
United States
www.carecenta.com

Alternatives

Alternatives

Access Care Planning

Access Care Planning

Access Group
Senior Oaks

Senior Oaks

Senior Oaks LLC
Fastrack Home Care

Fastrack Home Care

Fastrack Healthcare Systems

Categories

Categories

Home Care Features

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Home Care Features

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Home Health Care Features

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Integrations

No info available.

Integrations

No info available.
Claim CareOS and update features and information
Claim CareOS and update features and information
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Claim Carecenta and update features and information