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About

CareLineLive's all-in-one cloud-based home care management software founded in 2014 by Josh Hough, who serves as Managing Director. The company is part of MAS Technicae Group and received majority investment from Accel-KKR in 2025. CareLineLive serves home care agencies and domiciliary care providers across seven countries, with primary operations in the United Kingdom and Australia. The software supports hundreds of care providers delivering care to thousands of service users daily. CareLineLive provides cloud-based care management software that integrates staff rostering, electronic medication records (eMAR), care planning, payroll automation, and client invoicing. The platform operates across three integrated systems: the Management Portal, the Carer Companion App, and the Care Circle Portal. Includes MOA Benchmarking's audit tool for CQC/CIW. The software is designed for home care agencies, domiciliary care and supported living providers, local authorities and NHS trusts.

About

Log my Care is a cloud-based care management and electronic care planning platform that streamlines how care teams plan, record, deliver, and report care by replacing paper records with digital workflows accessible from mobile devices and a web-based Care Office dashboard, so carers can log daily activities, incidents, handovers, risk assessments, outcomes and goals in real time and managers get auditable, inspection-ready reports and oversight across services. It includes a Carer App for frontline staff to access tasks, capture logs, upload photos/videos, check off to-dos, and deliver person-centred support on the go, and a Care Office for supervisors to coordinate care plans, monitor compliance, manage schedules, and generate analytics. Built-in templates and tools support consistent, compliant care documentation with risk assessments, outcomes tracking, structured handovers, and digital signatures.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Home care providers in need of a solution to digitize and improve efficiency and productivity, increase capacity and compliance

Audience

Care providers that need an intuitive, cloud-based care management platform to digitize daily care delivery, improve compliance, and coordinate staff and client activities in real time

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

£120 per month
Free Version
Free Trial

Pricing

Free
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.5 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CareLineLive
Founded: 2014
United Kingdom
carelinelive.com

Company Information

Log my Care
Founded: 2017
United Kingdom
www.logmycare.co.uk

Alternatives

Alternatives

QCS

QCS

Quality Compliance Systems
CareCalc

CareCalc

Fusion eCare Solutions
 Connected Care

Connected Care

Person Centred Software
QCS

QCS

Quality Compliance Systems

Categories

CareLineLive is an all-in-one home care management platform built for home care providers of all sizes who want to deliver safe, efficient and person-centred care. Designed to replace paper-based processes and fragmented systems, CareLineLive brings scheduling, care delivery and compliance into a single, easy-to-use platform. Care managers can plan rotas, manage visits, monitor care in real time and maintain accurate records with full visibility across their service. Carers use a simple mobile app to view schedules, check in and out of visits, record care notes and medication, and share updates instantly, reducing admin and improving continuity of care. With a strong focus on usability, reliability and customer support, CareLineLive helps agencies spend less time on paperwork and more time supporting the people they care for. Built initially for the UK market CareLineLive is also compliant with Australia's new Aged Care Act and Support at Home requirements.

CareLineLive is a modern home health care management platform designed to support care teams delivering high-quality care in people’s homes. It brings together visit scheduling, care delivery, clinical notes and compliance tracking in one secure system, helping providers reduce admin and improve oversight. Care managers can coordinate teams, monitor visits in real time and ensure accurate records are maintained across every client. Care workers use an intuitive mobile app to access schedules, record visit details, log medication and capture observations at the point of care, improving accuracy and communication while reducing paperwork. CareLineLive is built for reliability and ease of use, helping home health care organisations operate more efficiently while keeping patient safety and care quality at the centre. Built initially for the UK market CareLineLive is also compliant with Australia's new Aged Care Act and Support at Home requirements. with growing NDIS capacity.

Categories

Home Care Features

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Home Health Care Features

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Integrations

Access Abacus
Access Mosaic
CM
GP Connect
Hastee
Sage 50
Sage Payroll
Tempaid
Xero

Integrations

Access Abacus
Access Mosaic
CM
GP Connect
Hastee
Sage 50
Sage Payroll
Tempaid
Xero
Claim Log my Care and update features and information
Claim Log my Care and update features and information