CareDeskKeona Health
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About
Keona Health’s CareDesk is an AI-powered healthcare CRM designed to improve patient access and streamline medical workflows. It provides a centralized platform where healthcare staff can manage patient interactions efficiently through guided workflows. The system integrates with existing healthcare tools to deliver real-time patient data and reduce the need for switching between multiple systems. CareDesk enhances communication by supporting omnichannel access, including phone, web, mobile, and chat. It also offers decision support tools such as scheduling, symptom screening, and nurse triage to improve care quality. The platform includes automation features that reduce manual tasks and minimize errors in patient handling. Built-in reporting tools allow organizations to track performance, communication, and operational efficiency. By improving both staff and patient experiences, CareDesk helps healthcare providers deliver more consistent and effective care.
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About
Patients Know Best (PKB) is a secure online personal health record platform that empowers patients to access and manage their health information in one place. It enables users to view their medical history, test results, medications, and care plans, and to share this information with healthcare professionals, carers, and family members, giving them more control over their healthcare. PKB gathers health information from different healthcare providers, such as hospitals, GPs, and specialists, and presents it in a single, easy-to-use online account accessible from any device with an internet connection. Key features include secure messaging with healthcare teams, the ability to record symptoms and monitor conditions, and privacy controls that allow patients to decide what information is shared and with whom. PKB also supports integration with wearable devices, enabling users to track their health data in real-time.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
CareDesk is ideal for healthcare providers, hospitals, and medical practices looking to improve patient access, streamline workflows, and enhance care delivery through AI-powered CRM technology
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Audience
Individuals managing chronic health conditions searching for a tool to access, monitor, and share their health information with their care teams
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationKeona Health
Founded: 2010
United States
www.keonahealth.com
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Company InformationPatients Know Best
Founded: 2008
United Kingdom
patientsknowbest.com
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Integrations
No info available.
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Integrations
No info available.
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