CareDesk

CareDesk

Keona Health
MasterCare

MasterCare

Global Health
+
+

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About

Keona Health’s CareDesk is an AI-powered healthcare CRM designed to improve patient access and streamline medical workflows. It provides a centralized platform where healthcare staff can manage patient interactions efficiently through guided workflows. The system integrates with existing healthcare tools to deliver real-time patient data and reduce the need for switching between multiple systems. CareDesk enhances communication by supporting omnichannel access, including phone, web, mobile, and chat. It also offers decision support tools such as scheduling, symptom screening, and nurse triage to improve care quality. The platform includes automation features that reduce manual tasks and minimize errors in patient handling. Built-in reporting tools allow organizations to track performance, communication, and operational efficiency. By improving both staff and patient experiences, CareDesk helps healthcare providers deliver more consistent and effective care.

About

Global Health is a leading provider of Digital Health solutions to the Australasian Healthcare Industry. Innovation, consumer-centricity & connectivity are the foundations of our vision of ‘Connecting Clinicians and Consumers.’ With 35 years in Healthcare IT, we are focussed on continually improving our products and services for the benefit of the sector. MasterCare’s EMR solution is best-of-breed for Mental Health, Drug & Alcohol and Allied Health clinicians. The enterprise architecture supports multiple disciplines, departments, locations and funder report requirements, streamlining the delivery of care, providing better health outcomes. Global Health’s family of products offer a range of solutions to help health businesses be more efficient and deliver excellent patient care, including electronic medical records, patient admin systems, practice management systems, clinical records, secure messaging, patient engagement platforms and consumer health records.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

CareDesk is ideal for healthcare providers, hospitals, and medical practices looking to improve patient access, streamline workflows, and enhance care delivery through AI-powered CRM technology

Audience

Clinics in need of an advanced Electronic Medical Records solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Keona Health
Founded: 2010
United States
www.keonahealth.com

Company Information

Global Health
Founded: 1985
Australia
www.global-health.com

Alternatives

Alternatives

Health360 - eMedical System

Health360 - eMedical System

Uplogic Technologies
EchoVantage

EchoVantage

The Echo Group
75health

75health

Kaaspro

Categories

Categories

Electronic Medical Records (EMR) Features

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
Handwriting Recognition
HIPAA Compliant
Integrated Telehealth
Meaningful Use Certified
MIPS Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

Integrations

NETSCOUT vSTREAM

Integrations

NETSCOUT vSTREAM
Claim CareDesk and update features and information
Claim CareDesk and update features and information
Claim MasterCare and update features and information
Claim MasterCare and update features and information