CareDeskKeona Health
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About
Keona Health’s CareDesk is an AI-powered healthcare CRM designed to improve patient access and streamline medical workflows. It provides a centralized platform where healthcare staff can manage patient interactions efficiently through guided workflows. The system integrates with existing healthcare tools to deliver real-time patient data and reduce the need for switching between multiple systems. CareDesk enhances communication by supporting omnichannel access, including phone, web, mobile, and chat. It also offers decision support tools such as scheduling, symptom screening, and nurse triage to improve care quality. The platform includes automation features that reduce manual tasks and minimize errors in patient handling. Built-in reporting tools allow organizations to track performance, communication, and operational efficiency. By improving both staff and patient experiences, CareDesk helps healthcare providers deliver more consistent and effective care.
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About
Engage Health Systems offers a suite of digital healthcare solutions designed to improve patient engagement, streamline practice operations, and support communication between patients and providers through online, mobile, and in-clinic tools. Its core product, Engage Consult, is a secure online and video consultation platform that enables patients to communicate with clinicians for non-emergency care, helping practices manage demand and boost access. It also provides patient arrival and check-in solutions like Engage Arrive and Engage Touch Mobile, which allow patients to check in via touchscreen kiosks or mobile devices, reduce reception queues, and free staff time. Engage Call integrates with existing GP appointment systems so staff can call patients directly within their workflow. Its platforms integrate with systems such as EMIS, SystmOne, and Vision and support secure communication, data protection, and operational efficiency for primary and community care settings.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
CareDesk is ideal for healthcare providers, hospitals, and medical practices looking to improve patient access, streamline workflows, and enhance care delivery through AI-powered CRM technology
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Audience
Healthcare providers, especially GP practices and community care teams, looking to modernize patient engagement, streamline workflows, and improve communication across care delivery
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$132.77 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationKeona Health
Founded: 2010
United States
www.keonahealth.com
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Company InformationEngage Health
Founded: 2000
United Kingdom
engagehealth.uk
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Categories |
Categories |
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Integrations
No info available.
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Integrations
No info available.
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