CareDeskKeona Health
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About
Keona Health’s CareDesk is an AI-powered healthcare CRM designed to improve patient access and streamline medical workflows. It provides a centralized platform where healthcare staff can manage patient interactions efficiently through guided workflows. The system integrates with existing healthcare tools to deliver real-time patient data and reduce the need for switching between multiple systems. CareDesk enhances communication by supporting omnichannel access, including phone, web, mobile, and chat. It also offers decision support tools such as scheduling, symptom screening, and nurse triage to improve care quality. The platform includes automation features that reduce manual tasks and minimize errors in patient handling. Built-in reporting tools allow organizations to track performance, communication, and operational efficiency. By improving both staff and patient experiences, CareDesk helps healthcare providers deliver more consistent and effective care.
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About
Empower patient consumers to triage themselves to the right care and services. We help health systems and providers acquire new patients and retain existing patients by delivering an enhanced, consumer-centric experience. Ultimately driving better patient engagement and health outcomes, while automating workflows and increasing efficiency. We complement health plans and payers by offering plan members self-service symptom checking, triage, and step-by-step guidance to find the most appropriate, convenient, cost-effective, and trusted in-network care. We partner with digital health, healthcare innovation, and healthcare SaaS companies to enhance digital health products with clinically-validated AI chat solutions.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
CareDesk is ideal for healthcare providers, hospitals, and medical practices looking to improve patient access, streamline workflows, and enhance care delivery through AI-powered CRM technology
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Audience
Healthcare centers looking for a clinical AI chat solution to enhance patient experience and care management
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationKeona Health
Founded: 2010
United States
www.keonahealth.com
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Company InformationClearstep
Founded: 2018
United States
www.clearstep.health/
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Categories |
Categories |
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Patient Case Management Features
Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning
Patient Engagement Features
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Patient Scheduling Features
Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging
Remote Patient Monitoring Features
Dashboard
Data Import/Export
HIPAA Compliant
Mobile Payments
Monitoring Device Integration
Patient Engagement
Patient Portal
Patient Records Management
Patient Surveys
Reminders
Virtual Visits
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Integrations
No info available.
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Integrations
No info available.
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