CareConnect vs. Sunwave Comparison


CareConnect Netsmart	Sunwave Sunwave Health	+	+
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Our unified “Full Suite” system employs a secure, central database so your data passes through every product in real-time from anywhere, and more than 135 million prescriptions have been transmitted and over $10 billion in claims have been processed using RXNT. 552 Ratings Visit Website MedRight MedRight is a dynamic, user friendly, secure, cost effective software platform for use in Assisted Living communities, Residential Treatment Centers, IDD facilities, and Group Homes. MedRight improves patient safety, reduces medication errors, and is fully HIPAA compliant. Years of product enhancements and new features based on actual community use have resulted in a powerful, fully integrated software suite that users love. MedRight has it all to manage any senior living community, including the ability to work without a network connection in case the internet is down. 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Enable facilities to check their drug prices, print bills, check on order statuses and process returns in accordance to your pre-defined rules. Help your facilities by supplying reports relevant for daily operations and surveys. Don’t touch refill and reorder prescriptions until they hit the production floor by automating order input for refills and reorders. 48 Ratings Visit Website Medsender HIPAA compliant secure faxing built exclusively for healthcare. Medsender integrates with dozens of top EMR / EHR systems and provides everything you need out of the box to view, sign, edit, and upload documents to your EMR system. Medsender's optional automation feature can also automatically label incoming faxes and upload them to the corresponding patients' chart in your EMR, saving several hours of manual work each day. You can keep your existing fax numbers and / or get new fax numbers from Medsender. Free trial available, no contracts and no commitments. Medsender integrates instantly with your EMR so your patient records and documents are always up-to-date. 28 Ratings Visit Website Aesthetic Insight Aesthetic Insight is a cloud-based, HIPAA-compliant, all-in-one software solution purpose-built for medical spas and aesthetic clinics that consolidates scheduling, online booking, point-of-sale, memberships/packages, automated digital intake and consent forms, custom treatment charting, integrated ecommerce, automated marketing campaigns, and client engagement tools into a single platform. It enables clinics to offer online booking with resource-based availability, digitize their intake, consent, and after-care workflows, manage bundled service and product memberships with automated billing, sell products online through an integrated store, and nurture client relationships through tailored marketing messages and campaigns, all while centralizing front-desk operations, treatment records, and inventory under one interface. The system also supports calendar management, client segmentation, automated reminders, and tracking of package redemption. 10 Ratings Visit Website CareLineLive CareLineLive is an all-in-one, cloud-based homecare management platform trusted by over 700 home care agencies & domiciliary care providers across the UK & Australia. The platform covers rostering, scheduling, care planning, care monitoring (ECM), eMAR, payroll, invoicing & the Care Circle portal for friends & family. Subscription includes CQC & CIW compliance tool MOA Benchmarking to deliver a solution combining both homecare management & compliance. Customers find the comprehensive functionality easy to use because of the intuitive user interface and enjoy excellent day-to-day support which is recognised by CareLineLive’s high rating on Trustpilot. CareLineLive is an NHS England Assured Supplier for Digital Social Care Records (DSCR). Founded in 2014, CareLineLive is led by Managing Director Josh Hough and is headquartered in West Sussex with offices in London & Melbourne. CareLineLive is part of MAS Technicae Group and received majority investment from Accel-KKR in June 2025. 182 Ratings Visit Website HiveMQ HiveMQ is the Industrial AI Platform helping enterprises move from connected devices to intelligent operations. Built on the MQTT standard and a distributed edge-to-cloud architecture, HiveMQ connects and governs industrial data in real time, enabling organizations to act with intelligence. With proven reliability, scalability, and interoperability, HiveMQ provides the foundation industrial companies need to operationalize AI, powering the next generation of intelligent industry. 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Sign up for a free trial today! 315 Ratings Elation Health Elation Health is the leading technology platform for primary care, providing clinical-first solutions since 2010. Our award-winning EHR and billing platform supports 32,000 clinicians in delivering personalized care to over 16 million patients, helping providers rediscover the joy in medicine. Elation’s tools center on supporting primary care practices with tailored capabilities and workflows that streamline the complexities of longitudinal care, facilitate alignment with value-based care, and maximize revenue for each practice. Elation Health provides a comprehensive platform for primary care practices, including a clinical-first EHR for streamlined care workflows, integrated billing software to optimize revenue cycle management, and AI-powered tools that reduce documentation time by up to 2 hours daily, streamlining clinical encounters. 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About CareConnect™ is an integration engine that empowers organizations to connect with other providers across all care settings. Using a single point of connection, organizations can achieve true interoperability by connecting to a network of providers, or the ability to share data across local health information exchanges (HIEs) or larger interoperability frameworks such as Carequality. Enabling clinical summaries with historical data to flow easily and securely between EHRs and providers supporting care coordination and integrated care models. Access multiple resources such as pharmacies or prescription drug registries, which is especially important for addiction and substance use treatment providers. CareConnect supports a robust consent management workflow to ensure the right data is shared at the right place at the right time.	About Sunwave Health (Sunwave) drives healthy results for mental health and Substance Use Disorder treatment providers through a fully integrated solution that supports the entire treatment journey. Sunwave supports traditional capabilities provided by CRM, EMR, RCM, HR, and billing solutions. But we go further to ensure results. As the only 4th generation, fully integrated treatment journey platform, we drive outcomes using complete analytics, on-demand intelligence, and intuitive reporting. There is a reason we are the highest rated in customer satisfaction. See for yourself. With Sunwave, mental health and Substance Use Disorder treatment providers can attract more qualified patients, accelerate the admissions process, improve care coordination, drive length of stay, improve revenue, and optimize clinical resources.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Small businesses searching for a complete Clinical Communication and Collaboration platform	Audience Mental Health Treatment Providers, Substance Use Disorder/Addiction Treatment Providers, Behavioral Health,
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing Contact us for custom pricing Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.5 / 5 ease 4.5 / 5 features 4.6 / 5 design 4.5 / 5 support 4.9 / 5 Read all reviews
	Pros & Cons from Real Users Pros Amazing support. I always get my questions answered and they always figure out a way to execute the vision I have for our program. I have to admit, I have been using K* for many years prior to this position. When first introduced to Sunwave, I was not a fan as I was so accustomed to K. The previous EMR's I have used do not come close to either of these systems. I have now used it for several months and am a huge fan. Especially now that I am able to work on the forms to create an ease of the workflow. This is much easier to do in Sunwave than in K**. The functionality is much easier across the board as well. I also appreciate that Sunwave continues to work on not only making things user friendly, but also keeping up with the times and utilizing technologies that are within Sunwave. Great job. This is one of the easiest and most user friendly EMR's I have used to date. They made the set up and implementation easy. Alex was a no pressure salesman who simply put a solution in front of us. Our implementation specialist Heather was amazing and very attentive to our needs and goals as well as our wish list. The reporting capability is the best I have seen in the industry. Every note can be audited easily before executing Billing. Customer support is always available and responsive. I’d just say like I consult for licensing/accreditation and work with several products and Sunwave is by far my favorite bc of user interface, support, and reporting versatility. Cons Sometimes navigating the system is difficult. Once I get the support, it all makes sense. Still getting use to reading the MAR's and would like to see improvements made in this area, but I am adapting. I wanted to integrate some of my other software. The only con here is the cost for the monthly integration of an API. Updating certain fields can impact historical data when running reports. I don't see many negatives with this particular EMR software. It is easy to use and a value add to any organization who utilizes it.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Netsmart Founded: 1968 United States www.ntst.com/Offerings/CareConnect	Company Information Sunwave Health United States www.sunwavehealth.com
Alternatives Foothold Foothold Technology	Alternatives AZZLY
Forcura	Behave Health
Solo Teladoc Health	Foothold Foothold Technology
Careteam	Opus
SystmOne TPP View All	Kipu Kipu Systems View All
Categories Care Coordination Supported Clinical Communication and Collaboration Supported Healthcare Integration Engines Supported	Categories Behavioral Health Supported Care Coordination Supported Electronic Medical Records (EMR) Supported Mental Health Supported Therapy Supported
	Show More Features Mental Health Features Appointment Reminders Supported Appointment Scheduling Supported Assessment & Treatment Plans Supported Billing & Invoicing Supported Claims Management Supported E-Prescribing Supported EDI Supported EMR / EHR Supported HIPAA Compliant Supported Inpatient / Residential Supported Multi-Provider Practice Supported Patient Portal Supported Personnel Management Supported Progress Notes Supported Single Provider Practice Not Supported
Integrations Authorize.Net Not Supported AveeCare Supported CTM Not Supported CallRail Not Supported Circle Health Not Supported Five9 Not Supported Greenspace Health Supported Medsender Not Supported Salesforce Not Supported Service Center Not Supported Stripe Not Supported Twilio Not Supported WordPress Not Supported Show More Integrations View All 3 Integrations	Integrations Authorize.Net Supported AveeCare Not Supported CTM Supported CallRail Supported Circle Health Supported Five9 Supported Greenspace Health Not Supported Medsender Supported Salesforce Supported Service Center Supported Stripe Supported Twilio Supported WordPress Supported Show More Integrations View All 11 Integrations
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