CareCollIntellial Solutions
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RolChatShifton Inc
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Related Products
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About
Dress up your widget to match the color of your taste or match your website theme. Increase sales by turning just another visitor into a prospect. Proactive chat triggers invite your website visitors by sending an automated pre-defined message based on certain conditions. Load live chat widget only where you need by using our conditional widget loading feature. A powerful offline message feature allows the visitor to send you a message with a file attachment when you are not online for a chat. The visitor can help himself by sending a chat transcript to herself from the widget itself. Visitors’ page navigation path is shown right into the operator chat box in real-time. The complete path is also stored in a chat history for later reference. A fully functional email client for single email customer service operators.
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About
RolChat is a browser-based customer support workspace that brings website live chat, email, messaging channels and tickets into a shared team inbox. Agents can view customer profiles, conversation history and order context alongside incoming requests, while CRM tools manage contacts and leads. The platform also includes a website knowledge base, visitor tracking, automation rules and reports covering response times and team workload. Optional AI features can draft replies, summarize conversations, translate messages and classify customer intent using provider accounts and API keys connected by the customer. RolChat offers a multilingual interface and chat widget, along with mobile and desktop apps. Plans are billed per company and combine support channels, customer management and team workflows for small and growing support organizations, including ecommerce and SaaS teams.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Companies that need a live chat solution for their website
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Audience
Small and mid-sized support teams, online shops, SaaS companies and agencies
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$10 per month
Free Version
Supported
Free Trial
Not Supported
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Pricing
$19/company/month
Lite is $19 per company per month for up to 3 agents and 1 site, or $190 per year. There is no permanent free plan, and paid plans include a 30-day free trial.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationIntellial Solutions
Founded: 2011
India
www.intellial.com
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Company InformationShifton Inc
Founded: 2019
United States
rolchat.com
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Alternatives |
AlternativesNo Alternatives
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Categories |
Categories |
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Live Chat Features
Canned Responses
Supported
Customizable Branding
Not Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Supported
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Integrations
Anthropic
Not Supported
DeepSeek
Not Supported
Facebook Messenger
Not Supported
Gemini
Not Supported
HubSpot CRM
Not Supported
Instagram
Not Supported
LINE
Not Supported
MiniMax
Not Supported
OpenAI
Not Supported
Qwen
Not Supported
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Integrations
Anthropic
Supported
DeepSeek
Supported
Facebook Messenger
Supported
Gemini
Supported
HubSpot CRM
Supported
Instagram
Supported
LINE
Supported
MiniMax
Supported
OpenAI
Supported
Qwen
Supported
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