CareCollIntellial Solutions
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MessagePathCognifyd
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Related Products
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About
Dress up your widget to match the color of your taste or match your website theme. Increase sales by turning just another visitor into a prospect. Proactive chat triggers invite your website visitors by sending an automated pre-defined message based on certain conditions. Load live chat widget only where you need by using our conditional widget loading feature. A powerful offline message feature allows the visitor to send you a message with a file attachment when you are not online for a chat. The visitor can help himself by sending a chat transcript to herself from the widget itself. Visitors’ page navigation path is shown right into the operator chat box in real-time. The complete path is also stored in a chat history for later reference. A fully functional email client for single email customer service operators.
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About
Monitor quality and compliance across your written communication. Provide algorithm-based coaching and insights. MessagePath is constantly updated with the latest best practices for sales and marketing communication. Your text will be checked against the patterns that will make you more successful. Get your message through. MessagePath looks for ideal wording and phrasing based on best-practice rules to create better customer service communication. All written text is legally discoverable text. MessagePath scans your communication for problematic language that could create HR or other legal communication risks in the future. MessagePath reviews for spam terms so that your communication is less likely to be labeled as spam. MessagePath looks text that might not read well for customers. Nuanced language and legal risks are scanned.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies that need a live chat solution for their website
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Audience
Copy editor solution for business
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$10 per month
Free Version
Supported
Free Trial
Not Supported
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Pricing
$30 per user per year
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationIntellial Solutions
Founded: 2011
India
www.intellial.com
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Company InformationCognifyd
Founded: 2018
United States
messagepath.com
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Categories |
Categories |
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Live Chat Features
Canned Responses
Supported
Customizable Branding
Not Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Supported
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Productivity Features
Collaboration
Supported
Database Creation
Not Supported
Document Creation
Supported
File Sharing
Not Supported
Notes Management
Not Supported
Office Suite
Not Supported
Presentation Tools
Not Supported
Project Management
Not Supported
Task Management
Not Supported
Team Chat
Not Supported
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Integrations
No info available.
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Integrations
No info available.
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