CareColl

CareColl

Intellial Solutions
Click2Magic

Click2Magic

Tvisha Systems Pvt Ltd
+
+

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About

Dress up your widget to match the color of your taste or match your website theme. Increase sales by turning just another visitor into a prospect. Proactive chat triggers invite your website visitors by sending an automated pre-defined message based on certain conditions. Load live chat widget only where you need by using our conditional widget loading feature. A powerful offline message feature allows the visitor to send you a message with a file attachment when you are not online for a chat. The visitor can help himself by sending a chat transcript to herself from the widget itself. Visitors’ page navigation path is shown right into the operator chat box in real-time. The complete path is also stored in a chat history for later reference. A fully functional email client for single email customer service operators.

About

Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets you know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. You can integrate Click2Magic across the websites of web and mobile apps as a chat widget to instantly handle all your client-customer concerns. Be it for sales, marketplace, tech support, product or service-related inquiries, this customer support lives chat software ensures to chat with your customers with its seamless features.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies that need a live chat solution for their website

Audience

Companies that need a live chat solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10 per month
Free Version Supported
Free Trial Not Supported

Pricing

$39/per seat/ month
ENTERPRISE
$69/month
Per Seat/Month, Billed Annually.

ADD-ON
$18/month
Extra features
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 5.0 / 5
design 4.8 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Easy to setup and install. Best for sales, support, and marketplaces. Reliable and robust live chat software that is tailor-made for all business verticals.
  • Easy to use and handle. more Intuitive, Reliable, and Affordable. Best for customer support and sales.
  • The customer service through Click2Magic is pretty good. We have improved our customer base and improved more sales than before. This live chat app saved our time, money, and efforts.
  • It has simple yet productive features. Businesses can know the customers’ behavior and insights into their business. The instant and real-time conversation with visitors brought many customers and improved our sales.

Cons

  • Right now there is nothing to dislike for this particular product I use.
  • This is one of the most reliable and robust live chat apps. It is good to integrate into websites. No cons.
  • As of now, I can't see any issues about this app.
  • This live chat app has no more other issues as of now.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Intellial Solutions
Founded: 2011
India
www.intellial.com

Company Information

Tvisha Systems Pvt Ltd
India
www.click2magic.com

Alternatives

Alternatives

ProProfs Chat

ProProfs Chat

ProProfs
GhostChat

GhostChat

The Chat Widget LLC

Categories

Live Chat Supported

Categories

Live Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Integrations

No info available.

Integrations

No info available.
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