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About

The best way to reach someone quickly is via text. With Captivated, When a text comes in, it is easily transferred to an employee like a phone call. The benefit, no hold time and the contact is immediately engaged in the person that can help them. Receive texts directly from your website or from any of your landline or toll-free numbers. Communicate with customers in real-time the same way they would with family and friends. Greater customer engagement and retention equal more sales opportunities; and more sales opportunities and happier customers equal greater revenue. Communicate with team members and coach others on communication with your customers. All conversations are stored in the cloud and accessible on both browser and mobile devices.

About

Start texting in minutes with your existing business phone numbers and our bring your own carrier text messaging application. Use your account on multiple devices for one low monthly fee. Separate and sync business and personal contacts across multiple devices! Send and receive MMS messages for a rich media experience. Schedule individual messages or send a message to multiple recipients at once. Use your account on multiple devices with one sign-in. Access your messages from any computer via your browser. Chrome/Firefox/Edge). Multiple users can access the same number so you or your team can reply to any message. Now your customers can communicate with you with the ease and convenience that they have when texting with friends and family. No need to download a separate messaging “app” to contact you - they can simply text your business number and get in touch.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprise solution that helps companies improve their customer communication

Audience

Companies searching for a solution to manage and improve their phone operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$59.90 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$19.99/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Captivated
United States
captivated.works/

Company Information

Textable
United States
www.textable.co

Alternatives

Alternatives

Text2Reach

Text2Reach

SSA Soft
Business Texting

Business Texting

TextBetter
Text4Customers

Text4Customers

SSA Soft
Aerialink

Aerialink

iconectiv

Categories

SMS Marketing Supported

Categories

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Not Supported
Mass Texting Supported
Message Personalization Supported
MMS Not Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Not Supported
Mass Texting Supported
Message Personalization Supported
MMS Not Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Integrations

No info available.

Integrations

No info available.
Claim Captivated and update features and information
Claim Captivated and update features and information
Claim Textable and update features and information
Claim Textable and update features and information